Overall Chrome Remote Desktop Reviews

Here's an unbiased review of Chrome Remote Desktop. Discover how Chrome Remote Desktop users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.8/5

Based on 17 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.8

Ease of use

Out of 5

Value for money 4.9

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 87.1%

Likelihood to recommend

Out of 100%

Chrome Remote Desktop Pros and Cons Based on Customer Reviews

"Chrome Remote Desktop is secure and offers a polished experience without unnecessary monetization or heavy skins."

"It provides fast and reliable remote access, allowing you to connect to other computers without lag."

"The software is incredibly easy to set up and use, even for those who aren't tech-savvy."

"Chrome Remote Desktop is free to use, making it accessible for everyone."

"The user interface is simple and straightforward, which makes it easy for anyone, including kids, to navigate."

"While generally user-friendly, some users feel there is room for improvement in the interface."

"Some users experience occasional disconnections, which can be frustrating."

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Showing 17 out of 17 Reviews

Hear directly from customers who have used Chrome Remote Desktop. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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tasleem g.

Manager

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Apr 11, 2023

Verified via Business email.

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Review Source: Organic

My personal review Chrome Remote Desktop

It is so easy to use; a secure and simple software that allows me to remotely access the systems I need to, and the person granting access does not need to be tech-savvy. One of the best tools to access the desktop virtually from anywhere.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

1. Its free. You must have someone on the remote machine to permit the session. Session permission has to be renewed every 30 minutes. No direct access to remote printers and other peripherals. 2. Easy set-up process.

What do you dislike about Chrome Remote Desktop?

Only has the bare minimum for functionsDubious safety level and unknown encryption algorithm, if any

What features is Chrome Remote Desktop currently missing?

Not

What other products like Chrome Remote Desktop have you used or evaluated?

You must have someone on the remote machine to permit the session.

Jasbir S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 27, 2021

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Review Source: Organic

Best browser of this universe.

A few years ago, I used to struggle a lot as only a few browsers were available to use. But when I got to know about Google's new browser, Chrome, I started using it and personally experienced that it's fast, reliable, and user-friendly. As a user, you can easily get to your results because it directly shows you the most viewed results at the top, saving time. Another important feature it has is extensions, which can help you in many ways and can also add attractive themes that make your browsing experience even better. We also get regular updates, so we don't get bugs and viruses, making it secure as well.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Chrome Remote Desktop Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

Features of providing extensions.

What do you dislike about Chrome Remote Desktop?

We do get some bugs, like the browser sometimes getting no response, so it does need some performance-related fixes.

Do you think Chrome Remote Desktop delivers value for the money spent?

Yes

Are you satisfied with Chrome Remote Desktop features?

Yes

Did implimentation of Chrome Remote Desktop was easy?

Yes

What features is Chrome Remote Desktop currently missing?

In browser recording.

What other products like Chrome Remote Desktop have you used or evaluated?

Mozilla Firefox, internet explorer, duck duck go.

How Chrome Remote Desktop is better/different from its competitors?

Its fast and it saves data.

Sanya S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 23, 2021

Verified via Business email.

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Review Source: Organic

Chrome Desktop

Connects one person with another. It is very easy to use. It is an awesome software through which one can sort out problems in a second, as it provides access to control the actions of another person's system/desktop.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Chrome Remote Desktop Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

1) It is free. 2) Easy to use. 3) Connection is good.

What do you dislike about Chrome Remote Desktop?

It is awesome software, but sometimes it disconnects automatically.

Do you think Chrome Remote Desktop delivers value for the money spent?

Yes

Are you satisfied with Chrome Remote Desktop features?

Yes

Did implimentation of Chrome Remote Desktop was easy?

Yes

What features is Chrome Remote Desktop currently missing?

None

What other products like Chrome Remote Desktop have you used or evaluated?

Quick Assist, Anydesk

How Chrome Remote Desktop is better/different from its competitors?

It is easy to use so it is good for the new users who doesn't know about these softwares.

Vasantharasan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 26, 2021

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Easy to use

Easy to learn and use. Kids under 18 can also use it very easily because the user interface is very easy to use. The apps are also frequently updated.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Chrome Remote Desktop Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

Easy to learn and use.

What do you dislike about Chrome Remote Desktop?

Password creation

Do you think Chrome Remote Desktop delivers value for the money spent?

Yes

Are you satisfied with Chrome Remote Desktop features?

Yes

Did implimentation of Chrome Remote Desktop was easy?

Yes

What features is Chrome Remote Desktop currently missing?

Always connect

What other products like Chrome Remote Desktop have you used or evaluated?

Anydesk

How Chrome Remote Desktop is better/different from its competitors?

interface is easy

Manuprasad

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 04, 2020

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Helped a lot sharing computer access with team member

Easy and fast access to other computers without any lag. This helps us complete our work on time. Additionally, it is free to access.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Chrome Remote Desktop Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

Ease of use, free, speed

What do you dislike about Chrome Remote Desktop?

Not yet found.

Do you think Chrome Remote Desktop delivers value for the money spent?

Yes

Are you satisfied with Chrome Remote Desktop features?

Yes

Did implimentation of Chrome Remote Desktop was easy?

Yes

What features is Chrome Remote Desktop currently missing?

No

What other products like Chrome Remote Desktop have you used or evaluated?

Team viewer

How Chrome Remote Desktop is better/different from its competitors?

Its speed and ease of use

rupesh s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 28, 2020

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Review Source: Organic

owsome to use Chrome remote desktop

This is awesome software or app to remotely connect to a client or your own relative's computer within seconds.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Chrome Remote Desktop Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

You can connect to someone very easily.

What do you dislike about Chrome Remote Desktop?

It gives you access to another computer in seconds through remoting over the internet.

Do you think Chrome Remote Desktop delivers value for the money spent?

Yes

Are you satisfied with Chrome Remote Desktop features?

Yes

Did implimentation of Chrome Remote Desktop was easy?

Yes

What features is Chrome Remote Desktop currently missing?

no this is perfect no problem at all in this

What other products like Chrome Remote Desktop have you used or evaluated?

microsoft remote Desktop is similer to that

How Chrome Remote Desktop is better/different from its competitors?

it is quick and lag free

Pratyush s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 26, 2020

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Review Source: Organic

Chrome Remote Desktop is a lifesaver! It’s super easy to set up and use, making remote access a breeze. Perfect for tech support or accessing your home PC on the go. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Ansh S.

Used the software for : More than 1 year

Company Size :51-200 employee

5.0

Oct 09, 2020

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Review Source: Organic

Review of chrome remote

Overall, it is good and provides me with a better experience than the other one. It also offers all the features I need. I think it is useful for my work, but they should improve one thing: the software should always be user-friendly. Otherwise, it is good, and I have given them 7 stars because I like it quite a lot, but I think they should improve a little. Thank you.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Chrome Remote Desktop?

I like the 1 thing most about the software: it provides me all the features for all the work I do. It is very useful to me.

What do you dislike about Chrome Remote Desktop?

1 thing that I do not like about this is that it is not completely user-friendly.

Shivansh B.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 09, 2020

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Review Source: Organic

Amazing software, to connect and control any of your device with another device

I've been using Chrome Remote Desktop for 4-5 years now, and it's still one of the best software for remote desktop connectivity. Although Chrome Remote Desktop could offer more functionality, such as reverse remote desktop to control my phone through my PC, it is overall a good product by Google.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Chrome Remote Desktop Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Chrome Remote Desktop After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Chrome Remote Desktop?

Ease of connectivity at any time, Simplicity of use from any device, and Secure and fast.

What do you dislike about Chrome Remote Desktop?

It should also contain reverse remote connectivity

Do you think Chrome Remote Desktop delivers value for the money spent?

Yes

Are you satisfied with Chrome Remote Desktop features?

Yes

Did implimentation of Chrome Remote Desktop was easy?

Not Sure

What features is Chrome Remote Desktop currently missing?

Reverse remote connectivity from desktop to mobile should also be there

What other products like Chrome Remote Desktop have you used or evaluated?

TeamViewer, Skype

How Chrome Remote Desktop is better/different from its competitors?

Secure and fast and easy-to-use

Ansuman M.

Web Designer

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Sep 08, 2020

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One of the best remote desktop software out there

It was good as covered in the pros section. The greatest pro about Chrome Remote Desktop is the ease and simplicity of its use without the conventional heavy usage of skins or monetization. Instead, the steady focus on the output of the software experience itself suggests a massive polishing effort by Google.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about Chrome Remote Desktop?

The greatest pro about Chrome Remote Desktop would be the ease and simplicity of its use without the conventional heavy usage of skins or monetization. Instead, the steady focus on the output of the software experience itself suggests a massive polishing effort by Google.

What do you dislike about Chrome Remote Desktop?

So far, none have been found.

Tarun S.

CSA

Used the software for : More than 1 year

Company Size :5001-10,000 employees

5.0

Jul 07, 2020

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Review Source: Organic

Using the chrome for remote desktop

The experience is quite good. It offers many options like FTP and remote control of PCs from other parts of the world. There are around 500 employees in my organization. I have recommended it to most of them because it is easy to handle and not a bulky software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Chrome Remote Desktop?

Easy to access. UI at its best.

What do you dislike about Chrome Remote Desktop?

Once in a blue moon it does not connect

Shashidhar R.

Used the software for : More than 1 year

Company Size :11-50 employees

4.0

Jun 30, 2020

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Chrome remote desktop review

It is very easy to have a remote session connection. I don't see any lag or slowness while accessing, and it feels as if you are using your own system. It is easy to access, a light application to use, and fits easily in the browser.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Chrome Remote Desktop?

It is very easy to have a remote session connect. I dont see a lag or slowness while accessing, and it feels as if you are using your own system.

What do you dislike about Chrome Remote Desktop?

Easy to access, light application to use.

Tajinder s.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 24, 2020

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Chrome Remote Desktop is a lifesaver! It’s super easy to set up and use, making remote access a breeze. Perfect for working from home or helping family with tech issues.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Sathish

Full Stack Developer

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Jun 23, 2020

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Review Source: Organic

Simple remote desktop client

Good software for sharing your screen with your office colleague or best friend to ask questions or explain things. Just follow simple steps to share your screen. After logging in, copy the code from your screen and send it to the person you want to share with.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Chrome Remote Desktop?

Quick and easy to set up.

What do you dislike about Chrome Remote Desktop?

Only thing you need is a Chrome browser.

Somesh C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 06, 2020

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Chrome Remote Desktop is a lifesaver! It’s super easy to set up and use, making remote access a breeze. Perfect for working from home or helping family with tech issues. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Aayush K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 03, 2020

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Chrome Remote Desktop is a lifesaver! It’s super easy to set up and use, making remote access a breeze. Perfect for working from home or helping family with tech issues. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Akash

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

May 02, 2020

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Incredible

I am pretty much satisfied using it and look forward to using it. I kind of suggest this to you all. What’s better about it is that it comes from the well-known tech giant Google, so the trust factor automatically boosts, and it can't get any better. I am looking for a few more future improvements and improvisations soon, as different users' feedback given to Google helps improve it even more. The best is yet to come. So, I am hoping for some splendid improvements in this app from Google.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Chrome Remote Desktop?

Google has done an almost splendid job with the amount of effort put into making this apps customization even better. Its really a joy using it.

What do you dislike about Chrome Remote Desktop?

Some optimizations need to be fixed as it lacks some features which, in fact, Google will sort out soon.

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