What is Churn360?

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of customers. Churn360 provides a central portal for daily tasks for your CSMs to integrate with all the supported third party software.

Churn360 Starting Price

$ 99/User/Month

Churn360 Awards

leader matrix card

Get an Overview for the Leaders Matrix at glance

Churn360 Screenshots

Churn360 Screenshot1

Key Features of Churn360

  • Campaigns
  • Customer Management
  • Survey Management
  • Lead Management
  • Onboarding
  • Customer Feedback
  • Feedback Management
  • Surveys & Feedback
  • Campaign Management
  • Campaign Segmentation
  • Customer Segmentation
  • Sentiment Analysis
  • Churn Management
  • Customer Engagement
  • Dashboard
  • Search
  • Data Integration
  • Reports
  • Customer Lifecycle Management
  • Health Score
  • Usage Tracking / Analytics
  • Trend Analysis
  • Segmentation
  • Visual Flow Builder for Customer Journey Orchestration
  • Role Based Access Control
  • Reporting and Dashboards
  • User Journeys
  • Account Management
  • Experience Management
  • Surveys
  • Time on Site Tracking
  • User Interaction Tracking
  • Funnel Analysis
  • Audience Segmentation
  • Behavioral Mapping
  • In-App Training
  • User Onboarding
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Churn360 Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    On Premises

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Churn360 Pricing

Full Licence
$ 99
User/Month
  • Customer Health Score
  • Customer Onboarding
  • Customer Plays
  • Surveys
Get Pricing

Company Details

Company Name :

Kovai.co

Headquarter :

London

Website :

Visit Website

Full Address :

Kovai Limited, LEFA Business Park, Planwell House 35 Edgington Way, Sidcup DA14 5BH, UK

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Available on request

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Starting at $ 39

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Churn360 Description

Churn360 is an AI Driven Customer Success Software that combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

Alternatives of Churn360

Available on request

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Integrations

GMail, Pipedrive, Canny, Chargebee, Cloudtalk, Freshchat, Freshdesk, Outlook, Segment

Overall Reviews

5/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Churn360 Pros and Cons

Pros

"I loved how easy it was for me to get all the information about an account. 360 view of accounts give you everythjing including engagemnts, notes etc"

Cons

"Since the product is new i have faced some teething issues with the product. Development team at Churn 360 was very impressive in taking the feedback and helping out."

Churn360 Reviews (1)

Tiny T.

Founding Engineer

Used the software for : Less than 6 months (Weekly)

Company Size :501-1000 employees

5.0

Dec 19, 2022

Address all customer needs and gaps

Churn360 complete my dream it give all the informationat one platform. It is such an amazing tool. I loved how easy it was for me to get all the informations i need.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Churn360 IOS?> App Experience

1 2 3 4 5 6 7 8 9 10

Churn360 After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Churn360?

I loved how easy it was for me to get all the information about an account. 360 view of accounts give you everythjing including engagemnts, notes etc

What do you dislike about Churn360?

Since the product is new i have faced some teething issues with the product. Development team at Churn 360 was very impressive in taking the feedback and helping out.

What features is Churn360 currently missing?

Absolutly give it a try . I think you will find that it fills a gap that no other tool is filling right now

Churn360 FAQs

How much does Churn360 cost?

The starting price of Churn360 is $ 99/User/Month. It has different pricing plans:

  1. Full Licence : $ 99/User/Month

The details of Churn360’s free trial have not been shared by the vendor.

What apps do Churn360 integrate with?

Churn360 integrates with various apps:

  • GMail
  • Pipedrive
  • Canny
  • Chargebee
  • Cloudtalk
  • Freshchat
  • Freshdesk
  • Outlook
  • Segment

What are the top 5 features for Churn360?

The top 5 features for Churn360 are:

  • Campaigns
  • Customer Management
  • Survey Management
  • Lead Management
  • Onboarding
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