What is Ciphr?

Ciphr is the software partner of choice for UK mid-market organisations (200-2000 people) who want an integrated HRIS that delivers HR, payroll, LMS and benefits software in a single platform.

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Ciphr Starting Price

Awards
Ciphr Award

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Key Features of Ciphr

Here are the powerful features that make Ciphr stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Employee Database
  • Absence Management
  • Performance Management
  • Recruitment
  • Onboarding
  • Learning And Development
  • Payroll Integration
  • Time And Attendance
  • Employee Self Service
  • Reporting And Analytics
  • Compliance Management
  • Document Management
  • Benefits Administration
  • Succession Planning
  • Compensation Management
  • Mobile Access
  • Workflow Automation
  • Employee Engagement
  • Talent Management
  • Hr Analytics
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Ciphr Screenshots

Ciphr Specifications

Get a closer look at the technical specifications and system requirements for Ciphr. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : CIPHR Ltd
Full Address : 3rd Floor, 33 Blagrave Street, Reading, RG1 1PW
Overview Provided by : Cathryn Newbery
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Language Support :
English
Business :
SMBs
Mid-Market
Available Support :
Social Media Details :

Ciphr Comparisons

Compare Ciphr with other similar options available in HR Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Ciphr Description

Here's the comprehensive description of Ciphr. Gain a brief understanding of its unique features and exceptional benefits.

Ciphr is the UK's specialist provider of HR, payroll, benefits, learning and recruitment software, built for mid-market organisations with 200–2,000 employees. Our integrated suite brings the whole employee lifecycle — hire, onboard, pay, develop — into one joined-up platform, so HR teams spend less energy on admin and more on enabling people to perform at their best.

AI-enhanced tools take on repetitive work such as auto-generating performance review summaries, and and answering everyday policy questions through a built-in HR chatbot. Pre-built analytics dashboards cover absence, holiday, organisation and DEI data, with filters you can shape around your own questions.

Our cloud-based, API-led payroll software was named Software Product of the Year at the 2025 CIPP Annual Excellence Awards. Data is securely hosted in AWS in the UK, backed by ISO 27001, ISO 9001, ISO 14001 and GDPR certifications.

Trusted by more than 1,400 UK organisations, including Volkswagen Group, the Natural History Museum and Lebara.

Ciphr Resources

Overall Ciphr Reviews

Thinking about using Ciphr? Check out verified user reviews & ratings based on Ciphr's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 5 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.2

Customer support

Out of 5

Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

Review Summary

AI-powered insights from real user reviews

CIPHR is a feature-rich, user-friendly HR SaaS with strong reporting, payroll and analytics that reduces admin overhead and is backed by responsive, knowledgeable support; however, some customers note migration/support gaps and perceive the solution as potentially costly for operations.

Pros

What users like most

Responsive Customer Support

Comprehensive Feature Set

Strong Reporting Capabilities

Improved Administrative Efficiency

Accurate Payroll Processing

Cons

Common user concerns

Operations Cost Concerns

Perceived High Cost

Initial Learning Curve

Unexpected Server Migration

Potential Feature Overkill

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Showing 5 out of 5 Reviews

Amit .

5

Nov 12, 2017

Used the software for : Less than 6 months

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent Reporting system

There are a whole lot of features available. As an organization, I'd recommend you use them all, as we ourselves are trying to put them all to use.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Ciphr?

The analysis it provides & the systematic reporting are a charm.

What do you dislike about Ciphr?

Server migration was out of support. Wish they had at least informed us about it before we got to the paid version.

Priyanshi

5

Nov 12, 2017

Used the software for : More than 1 year

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Power Packed with all the features

It is essential for you to evaluate your business needs and then decide if CipHR is right for you. I can assure you that you will never feel that features are lacking; however, whether you really need all those features is something you have to decide.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Ciphr?

Great customer service, good HR system.

What do you dislike about Ciphr?

To increase profit and being cost-effective, it may look expensive from Oprations point of view

Sujoy

4

Jun 13, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Brilliant solution of payroll with effective technical support

After extensive searching, we opted for CIPHR, which delivered amazing results for our needs. It is user-friendly and, once you are acquainted with it, operates without significant issues. Its brilliant report writing system and statistical analysis are beneficial for our business. The customer support is quick and responsive to our questions and problems. So far, we are happy with its rich features and functionality. Their team is knowledgeable, fantastic, and quick to help.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Bhavik

5

Jun 13, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Improve system by its excellent features of payroll

After implementing CIPHR, we have stopped using spreadsheets. Now we are experiencing a better payroll system and focusing our efforts on business. This has allowed us to reduce administrative costs. All managers, customers, and employees are paid correctly and on time. CIPHR supports us from enrollment to training. Every email sent by CIPHR from the support system can be tracked as it is updated. The sustainability and accessibility of our system have improved after implementing CIPHR.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Tripal

4

Apr 11, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Customer Supporting Team

CIPHR HR management software is one of the largest HR SaaS providers and has been serving organizations, small businesses, and public sector bodies for the last 30 years. The range of HR tools that come with CIPHR has the ability to manage employees right from the process of recruitment, onboarding, to training and development. Employees can also manage their personal information. The system as a whole is very intuitive and easy to use. Both the technical and support staff are very friendly. While working with the CIPHR team, my team moved from using just the basic aspects to full functionality within a span of 10 months. There has been a significant impact on our business processes with reduced HR costs, manager system error rates, and greater HR face time. It streamlines business processes with its brilliant report writing system as well as statistical analysis. We would not have made it big without CIPHR supporting us all the way.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

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Explore alternative software options that can fulfill similar requirements as Ciphr. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Ciphr FAQs

What are the top 5 features for Ciphr?

The top 5 features for Ciphr are:

  • Document Management
  • Email Integration
  • Employee Self Service Management
  • Expense Management
  • Help Desk

What type of customer support is available from Ciphr?

The available support which Ciphr provides is:

  • Phone
  • Email
  • Tickets
  • Training

Where is the headquarters/company of Ciphr located?

The headquarters/company of Ciphr is located at Marlow.

What types of businesses does Ciphr serve?

Ciphr serves a wide range of businesses, including but not limited to Startups, SMBs & Agencies.

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