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Overall Cisco WebEx Reviews

Here's an unbiased review of Cisco WebEx. Discover how Cisco WebEx users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.4/5

Based on 15 Reviews

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Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4.1

Value for money

Out of 5

Customer support Customer support 4.1

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 87.5%

Likelihood to recommend

Out of 100%

Cisco WebEx Pros and Cons

"Usability, and above all, good connection and movement. You can always use it with confidence."

"Easily interactive, More Flexible, Lower cost."

"Simple to use"

"There is nothing in particular"

"I could not find anything wrong with this tool. So, I have nothing to dislike or to be improved."

"Do not want to share in my critique"

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Showing 15 out of 15 Reviews

Hear directly from customers who have used Cisco WebEx. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Kayla H.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 19, 2021

Verified via Business email.

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Review Source: Organic

Great Software

In addition to meetings, online training for about 100 people is held. No major problems occurred. By using the chat and voting functions, I was able to get closer to the sense of distance.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

Usability, and above all, good connection and movement. You can always use it with confidence.

What do you dislike about Cisco WebEx?

There is nothing in particular

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Yes

What features is Cisco WebEx currently missing?

.

Prachi S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 05, 2021

Verified via Business email.

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Review Source: Organic

Cisco WebEx - Best tool for interaction

It is very easy to use. It allows a large capacity of participants. It allows sessions to be recorded. Also we can easily report our daily routine works on WebEx Team.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

Easily interactive, More Flexible, Lower cost.

What do you dislike about Cisco WebEx?

I could not find anything wrong with this tool. So, I have nothing to dislike or to be improved.

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Not Sure

What features is Cisco WebEx currently missing?

No, I haven't found any missing feature yet.

Alina B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 30, 2021

Verified via Business email.

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Review Source: Organic

Using WebEx now

Awesome tool, it has an easy-to-use interface, with great features, and an all-around terrific experience! I am going to adopt it for teaching purposes.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

Simple to use

What do you dislike about Cisco WebEx?

Do not want to share in my critique

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Yes

What features is Cisco WebEx currently missing?

Rather not say

What other products like Cisco WebEx have you used or evaluated?

None

How Cisco WebEx is better/different from its competitors?

Rather not say

Kishan S.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Dec 07, 2020

Verified via Business email.

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Review Source: Organic

The best video conference app for our organzization

We are having the best experience compared to any other video app. Also runs on low bandwidth. Content Optimization according to audio and video delivery is a very handy feature. Also we have breakout sessions to divide the team in smaller features. Also comes with the pooling feature which helps a lot in the team discussions. Reports can be generated of the participants and the attention tracking features are very helpful. Overall it comes with every small feature that an organization would need to deliver their content through online conferences.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about Cisco WebEx?

The product is super easy to use. All the features are self explanatory. The best ones that are included are the pooling and the attention tracking. Also the optimization for the audio and video is very good.

What do you dislike about Cisco WebEx?

The UI can be improved a bit on the windows machines. The UI looks a bit outdated compared to other platforms like android/IOS. Also sometimes there are issues with the camera on some devices which needs to be fixed once and for all.

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Not Sure

Sweety K.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 27, 2020

Verified via Business email.

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Review Source: Organic

Cisco WebEx Team for internal communication

All in one app .Schedule Meetings, whiteboards & viewing importation documentation.Separation of links

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 2

Customer support

Out of 5

Spoorthy

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 13, 2020

Verified via Business email.

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Review Source: Organic

Cisco WebEx is a goto software for meetings

It's very is to connect to share content. We have different ways of audio connections through internet or you can call or request a call. Record it , chat and raise hand in a meeting and send the participants mails later after the meeting

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

Connecting options some times if we have poor internet you can connect to it through call by requesting one or by dialling in.

What do you dislike about Cisco WebEx?

The important chat notes should be able to be saved.

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Not Sure

What features is Cisco WebEx currently missing?

Would like to save important chat messages. I could only copy paste them and save but if that option is present it'll be good.

What other products like Cisco WebEx have you used or evaluated?

Used Zoom and Microsoft teams

How Cisco WebEx is better/different from its competitors?

Yes because of its options to connect and features.

Santosh M.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 13, 2020

Verified via Business email.

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Review Source: Organic

A good software for meetings

Webex is a very good software when you are in a need of having virtual meeting for more than 100 members for continously several hours.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

The file sharing option and hand raising option in case of a participant wants to talk

What do you dislike about Cisco WebEx?

While presenting screen full desktop presentation shall be improved

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Not Sure

What features is Cisco WebEx currently missing?

People having different mail domains should be able to join webex meeting

What other products like Cisco WebEx have you used or evaluated?

Microsoft Teams

How Cisco WebEx is better/different from its competitors?

Its rugged connectivity feature

Vinoth

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 12, 2020

Verified via Business email.

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Review Source: Organic

Best Meeting software. Go for it

Best experience on screen sharing and control sharing. Easy integration with outlook. Web app is the best which makes easier use while on the go. Meeting restrictions and ability to have video blur background are best options

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

Integration with Outlook and Mobile app with all features as application

What do you dislike about Cisco WebEx?

Audio settings need to be improved. Bluetooth connection sometime was not recognized properly

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Not Sure

What features is Cisco WebEx currently missing?

Almost everything covered. Modification of Notifications template is missing

What other products like Cisco WebEx have you used or evaluated?

Goto meeting, Microsoft Teams

How Cisco WebEx is better/different from its competitors?

Easy deployment and secure access of meeting content. Recording is quite easy and stored in cloud which is best option

Siddharth

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 28, 2020

Verified via Business email.

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Review Source: Organic

Review for cisco

It's bring lot of changes in terms of flexibility, easilly accessible from different parts, providing greater helful. In terms of larning things while sharing screen and atttending meeting which makes life easy

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Cisco WebEx Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Cisco WebEx After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cisco WebEx?

It's features and calling attribute while sharing screen make them joint together

What do you dislike about Cisco WebEx?

It's complicated to use, make more user friendly and accessible

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Not Sure

What features is Cisco WebEx currently missing?

Customized feature missing

What other products like Cisco WebEx have you used or evaluated?

None

How Cisco WebEx is better/different from its competitors?

Yes, it's features, quality makes usp

Chandrakant

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 21, 2020

Verified via Business email.

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Review Source: Organic

An excellent software for communication

During these times of covid it is impossible to conduct on ground events. Cisco WebEx has helped conducting these events virtually and the service is excellent. Cisco WebEx being the super giant in the world of communication delivers to the fullest when it comes to customers issues. They are always there to help.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Cisco WebEx?

Ease of use, excellent service, professional team and smooth operation

What do you dislike about Cisco WebEx?

There should be a bit of customisation in the layout

Do you think Cisco WebEx delivers value for the money spent?

Yes

Are you satisfied with Cisco WebEx features?

Yes

Did implimentation of Cisco WebEx was easy?

Yes

Girish

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 26, 2020

Verified via Business email.

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Review Source: Organic

Webex review experience

It is good to use cisco webex as it is easy to manage meetings and stay connected to team. Mobile app provided by webex is making to manage my meetings easy even in low internet connection it is doing a great job

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Aditya S.

Software Engineer

Used the software for : 6-12 months

Company Size :10,001+ employees

5.0

Jul 27, 2020

Verified via Business email.

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Review Source: Organic

Cisco WebEx

Cisco WebEx is good tool for communication. Meeting can be recorded to use the same as future reference or evidence for business communication. For any issue , cisco support is really helpful and response.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Cisco WebEx?

Cisco WebEx is highly secure to use for meetings.

What do you dislike about Cisco WebEx?

Screen sharing can be improved.

Jayant D.

Senior Analyst

Used the software for : 6-12 months

Company Size :10,001+ employees

4.0

Jun 26, 2020

Verified via Business email.

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Review Source: Organic

Go for it

We are using Webex on day o day basis for meetings, Its helpful to get everyone on same page. It has so many good feature, ease of use but for Web developers or people in IT it's little difficult to work between shared screen feature. Overall I like the product.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Cisco WebEx?

The Web Application is good as it will give notification to join meetings directly.It has helpful features like Share Screen, Chatting, You can get a grid or detailed view if its Face to Face Meeting.

What do you dislike about Cisco WebEx?

It is too hard to share screen and toggle if you are using multiple screens. You need to make sure evrytime you are sharing right screen

Silky S.

Senior Software Engineer

Used the software for : 6-12 months

Company Size :10,001+ employees

5.0

Jun 17, 2020

Verified via Business email.

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Review Source: Organic

Cisco WebEx

Overall Experience with Cisco WebEx is good. It has friendly user interface. It is available on web as application and also supports mobile devices with app version. Remote control is good. There is no lag in voice and video calling. It works on slow internet connectivity.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Cisco WebEx?

Cisco WebEx has many good features like Screen sharing , Instant Messaging, whiteboard, raising hand, meeting, easy user interface

What do you dislike about Cisco WebEx?

Product is pricey as compared to other communicators in the market

Javier D.

Customer Success Manager

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Jul 31, 2019

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

The best cloud collaboration platform

In recent times, Cisco Webex has been developing many new features, greatly improving the platform. In addition to allowing the registration of video devices on the same platform, this being a very important competitive advantage.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Cisco WebEx?

The Cisco Webex platform, allows not only to make virtual meetings, but also to be able to use electronic white boards and share ideas online. In addition, users can chat during the meeting and can choose to use video or audio only.

What do you dislike about Cisco WebEx?

The only one against which I can express on this platform, is that it is no longer necessary to ask permission to be the presenter, now anyone and at any time can be, which there are times that this is dangerous.

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