Overall ClearTax Reviews

Here's an unbiased review of ClearTax. Discover how ClearTax users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 28 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 84.1%

Likelihood to recommend

Out of 100%

ClearTax Pros and Cons Based on Customer Reviews

"ClearTax is economical and offers a wide range of features, making it a competitive choice for tax professionals."

"The software provides excellent reconciliation features and generates comprehensive reports, which are highly appreciated by users."

"It is regularly updated to align with the latest tax schemes and offers fast updates that keep up with department notifications."

"ClearTax offers a user-friendly interface that makes it easy to file GST returns and manage tax-related tasks."

"There are limited premium features, which may not justify the cost for some users who prefer the free version."

"The software can experience slow performance during peak times, such as deadlines, due to high traffic."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 20 out of 28 Reviews

Hear directly from customers who have used ClearTax. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Y S.

AUDIT MANAGER

5.0

Oct 03, 2023

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

EXCELLENT

It is almost impossible to file GST returns in minutes without this software. The reconciliation we can get from this software is perfect and very simple.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

The reconciliation formats and GSTR 9 Excels. They make the job easier.

What do you dislike about ClearTax?

COST CAN BE A BIT LOW. WE FEEL THE COST IS TOO HIGH FOR SMALL/MEDIUM-SIZED FIRMS.

What features is ClearTax currently missing?

NOTHING

Pavan A.

3.0

Nov 01, 2021

Used the software for : 1-2 years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

Delivers what is promised

ClearTax delivers almost everything it promises. In fact, the price is very competitive and there are tons of features. The only thing I found lacking is the integrity of the software when you need it the most. During deadline times, the software is practically difficult to use due to heavy usage from all clients.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Clear tax delivers almost everything it promises. In fact, the price as well is very competitive and there are tons of features.

What do you dislike about ClearTax?

Clear tax delivers almost everything it promises. In fact, the price is very competitive, and there are tons of features.

Do you think ClearTax delivers value for the money spent?

Not Sure

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

None. It has all the features

What other products like ClearTax have you used or evaluated?

I have used Genius and found Cleartax more user friendly

How ClearTax is better/different from its competitors?

I have used Genius and found Cleartax more user friendly

Venkata S.

5.0

Feb 03, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

More than what we expect

This software is used by me to file day-to-day GST returns for my clients. It is regularly updated to the latest scheme and also provides suggestions for better filing. Additionally, this software generates excellent reports that are generally not possible with other software.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Most impressive is its usefulness and also customer care support. Fast updates that can compete with department sites or notifications. Reports are wonderful.

What do you dislike about ClearTax?

They should lower renewal pricing.

Do you think ClearTax delivers value for the money spent?

Yes

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

Loggin into department site, the link should be placed on all pages to make it easy to login

What other products like ClearTax have you used or evaluated?

SAG genius

How ClearTax is better/different from its competitors?

its fast updates and also absolutely perfect UI

Kirtiman P.

5.0

Jan 25, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

Excellent Software for GST Filing

ClearTax GST is a hassle-free platform for GSTR1, GSTR3B, and invoice matching. It is 100% GST compliant and offers features for easy data entry and ingestion from top ERP platforms.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Was able to check ITC as per GSTR-2B while preparing GSTR-3B. This helped me save tax for my clients.

What do you dislike about ClearTax?

The platform was a bit slow on the day of deadlines due to high traffic. Server capacity should be increased to handle high traffic.

Do you think ClearTax delivers value for the money spent?

Yes

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

Should add multi user login plus mobile app for filing would be useful

What other products like ClearTax have you used or evaluated?

Have tried ITR platform last year. Will try again/

How ClearTax is better/different from its competitors?

Fast and 100% compliant.

sandeep

5.0

Nov 05, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

ClearTax has made filing taxes so much easier! The user-friendly interface and step-by-step guidance took the stress out of tax season. Highly recommend for anyone looking to simplify their tax process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Trapti A.

4.0

Aug 17, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

Easy Filing IT Return

It's such an easy-to-access software that you won't feel the headache of learning it. It's simply the best software for return filing. If you need to download software that doesn't require any special training, you should go for it. I would recommend it to everyone who loves good graphics software.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Its graphics and data entry are very easy. It doesnt require any basic knowledge of the software to work on.

What do you dislike about ClearTax?

Its customer service is somewhat poor. If you want to contact them, it is very difficult to do so.

Do you think ClearTax delivers value for the money spent?

Yes

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

24*7 Contact services and There is no number given on which we can call.

What other products like ClearTax have you used or evaluated?

Smart Tax Software.

How ClearTax is better/different from its competitors?

Its graphics and easy to use feature.

ALOK S.

5.0

Aug 07, 2020

Used the software for : Free trial

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

advanced

I think the software is designed for CAs, CSs, and high-class tax professionals, but it is not suitable for small tax professionals. Therefore, I recommend using this software only if you have a large volume of taxation work.

Feature 2

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

Utilization of time.

What do you dislike about ClearTax?

High cost

Ajaykumar B.

GST HEAD DPESRTMENT

5.0

Jul 02, 2020

Used the software for : More than 1 year

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

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Review Source: Organic

All in one for gst solution

All-around good performance and less time-consuming for reporting 2A data. Easy to find sales and purchase bills, and simplifies the finalization of the annual return. ClearTax provides an easy way to track bills.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

2A Reconciliation

What do you dislike about ClearTax?

Minor mistake also detected. should be corrected to Minor mistake detected also.

Ajaykumar B.

5.0

Jul 01, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

ClearTax has been a game-changer for me! Its user-friendly interface and step-by-step guidance made filing taxes a breeze. Highly recommend it for anyone looking to simplify their tax process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Anindya M.

Owner

4.0

Jul 03, 2020

Used the software for : More than 1 year

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

GST made easy

Best online software with a large number of reports, options for data migration from other software like Tally. Easy invoicing features, data fill-up in returns, downloading comparative analysis of ITC, viewing ledger balances, and a superb dashboard for return filing status of all clients. A must for all CAs.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about ClearTax?

The text "Features and reports" does not contain any grammatical errors.

What do you dislike about ClearTax?

Slow connectivity, yearly renewal at a high price.

Kailash s.

5.0

Jun 27, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

ClearTax has been a game-changer for me! Its user-friendly interface and step-by-step guidance made filing taxes a breeze. Highly recommend it for anyone looking to simplify their tax process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

vinay

5.0

Jun 25, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

ClearTax has been a game-changer for me! Its user-friendly interface and step-by-step guidance made filing taxes a breeze. Highly recommend it for anyone looking to simplify their tax process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Mukul

Partner

5.0

Sep 17, 2020

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

clear tax

Satisfactory performance. Very user-friendly. Economical. Has a lot of reporting and analysis functions.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

User-friendly

What do you dislike about ClearTax?

The text "None" does not contain any grammatical errors.

Mohit

CA

1.0

Jun 11, 2020

Used the software for : More than 1 year

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

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Review Source: Organic

ClearTax

Pathetic service. The free version is better than the premium version. There are not many features for paying extra. Plus, the support is the worst I've ever experienced. In my opinion, one should not buy the software and should use its free features only.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

What do you like best about ClearTax?

Cloud-Based

What do you dislike about ClearTax?

Not many premium features

Akhil A.

Accountant

5.0

Jun 10, 2020

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best GST Software

It is very user-friendly, and the best feature is the software's speed. No matter how much data is stored, the speed of importing returns from the government portal is exceptional. It is a cloud-based platform, so whenever I want to see my data, I just open the browser and access it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

The text "Cloud Data & Speed" does not contain any grammatical errors.

What do you dislike about ClearTax?

There are no grammatical errors in the text provided.

Pavan

Proprietor

4.0

May 18, 2020

Used the software for : Less than 6 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Worth the cost

The software is very cost-effective and easy to navigate. However, I feel the reports could be simpler than they are now, although they are being updated regularly.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

Cost-effective, ease of navigation

What do you dislike about ClearTax?

Cost-effective, easy to navigate

Shyama

Owner

5.0

May 14, 2020

Used the software for : Less than 6 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Relieved the Pain

The software comes with many positive features, such as ease of navigation, a user-friendly interface, simplicity, speed, and accuracy. This allows users to work with the software effortlessly. It also facilitates the migration from old to new software, making the transition smoother.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

Ease of navigation, system user interface, simplicity, speed, and accuracy.

What do you dislike about ClearTax?

Nothing as of now

Shashank

Tax Expert

4.0

Apr 28, 2020

Used the software for : 6-12 months

Company Size :501-1000 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

GST Software

Good. The response from the customer support team is slow, and it takes time for new development to meet customer requirements for additional features. Very user-friendly and easy to use.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about ClearTax?

User-Friendly

What do you dislike about ClearTax?

Lacks some basic features, like there is no filter for taxable value. No option for ISD returns.

Debasis n.

5.0

Feb 21, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

ClearTax has been a game-changer for me! Its user-friendly interface and step-by-step guidance made filing taxes a breeze. Highly recommend it for anyone looking to simplify their tax process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Charanpreet

Tax Manager

2.0

Jul 25, 2019

Used the software for : Less than 6 months

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Good software

I would recommend the ClearTax team to include functionalities like GSTR 6, credit register, and TDS and TCS returns. This will make the software more suitable for a medium-sized organization. The software doesn't have the facility for preparing a tax credit register or TDS/TCS returns. ClearTax doesn't populate month-wise data of previous period returns, making legacy data upload challenging.

Feature 3

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about ClearTax?

Easy to use, good dashboard, backend team is supportive.

What do you dislike about ClearTax?

Software is suitable for small enterprises. Cleartax doesnt have a GSTR 6 facility, which is available with all basic GST software.

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