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Overall ClearTax Reviews

Here's an unbiased review of ClearTax. Discover how ClearTax users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 28 Reviews

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 84.1%

Likelihood to recommend

Out of 100%

ClearTax Pros and Cons

"THE RECONCILIATION FORMATS AND GSTR 9 EXCELS. THEY MAKE THE JOB EASIER."

"Clear tax delivers almost everything it promises. infact the price as well is very competitive and there are tons of features."

"Most impressive is its usefulness and also customer care support. Fast updates which can compete with department site or notifications. Reports are wonderfull"

"COST CAN BE BIT LOW. WE FEEL THE COST IS TOO HIGH FOR A SMALL/MEDIUM SIZED FIRMS"

"Only thing which i found lacking is the integrity of the software when you need it the most. During the deadline times the software practically is difficult to use due to heavy usage from all clients."

"They should bring down renewal pricing."

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Showing 20 out of 28 Reviews

Hear directly from customers who have used ClearTax. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Y S.

AUDIT MANAGER

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Oct 03, 2023

Verified via Business email.

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Review Source: Organic

EXCELLENT

IT IS ALMOST IMPOSSIBLE TO FILE GST RETURNS IN MINUTES WITHOUT THIS SOFTWARE. THE RECONCILIATION WE CAN GET FROM THIS SOFTWARE IS PERFECT AND VERY SIMPLE.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

THE RECONCILIATION FORMATS AND GSTR 9 EXCELS. THEY MAKE THE JOB EASIER.

What do you dislike about ClearTax?

COST CAN BE BIT LOW. WE FEEL THE COST IS TOO HIGH FOR A SMALL/MEDIUM SIZED FIRMS

What features is ClearTax currently missing?

NOTHING

Pavan A.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Nov 01, 2021

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Review Source: Organic

Delivers what is promised

Clear tax delivers almost everything it promises. infact the price as well is very competitive and there are tons of features. Only thing which i found lacking is the integrity of the software when you need it the most. During the deadline times the software practically is difficult to use due to heavy usage from all clients.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Clear tax delivers almost everything it promises. infact the price as well is very competitive and there are tons of features.

What do you dislike about ClearTax?

Only thing which i found lacking is the integrity of the software when you need it the most. During the deadline times the software practically is difficult to use due to heavy usage from all clients.

Do you think ClearTax delivers value for the money spent?

Not Sure

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

None. It has all the features

What other products like ClearTax have you used or evaluated?

I have used Genius and found Cleartax more user friendly

How ClearTax is better/different from its competitors?

I have used Genius and found Cleartax more user friendly

Venkata S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 03, 2021

Verified via Business email.

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Review Source: Organic

More than what we expect

This software is used for me to file my day to day GST returns for my clients. Every time it gets updated to the latest scheme and also gives suggestions to file in a better way. Also, this software generates wonderfully reports which generally can't be possible in any software

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Most impressive is its usefulness and also customer care support. Fast updates which can compete with department site or notifications. Reports are wonderfull

What do you dislike about ClearTax?

They should bring down renewal pricing.

Do you think ClearTax delivers value for the money spent?

Yes

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

Loggin into department site, the link should be placed on all pages to make it easy to login

What other products like ClearTax have you used or evaluated?

SAG genius

How ClearTax is better/different from its competitors?

its fast updates and also absolutely perfect UI

Kirtiman P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 25, 2021

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Review Source: Organic

Excellent Software for GST Filing

ClearTax GST is a hassle-free platform for GSTR1, GSTR3B and invoice matchng. It is 100% GST Compliant and offers features for easy data entry and ingestion from top ERP platforms

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Was able to check ITC as per GSTR-2B while preparing GSTR-3B. This helped me save TAx for my clients.

What do you dislike about ClearTax?

Platform was a bit slow on day of deadlines due to high traffic. Server capacity should be increased to handle high traffic.

Do you think ClearTax delivers value for the money spent?

Yes

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

Should add multi user login plus mobile app for filing would be useful

What other products like ClearTax have you used or evaluated?

Have tried ITR platform last year. Will try again/

How ClearTax is better/different from its competitors?

Fast and 100% compliant.

sandeep

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 05, 2020

Verified via Business email.

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Review Source: Organic

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Trapti A.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Aug 17, 2020

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Easy Filing IT Return

Its such an easy to access software that you wont feel the headache of learning it. Its just the best software to be used for return Filing. If you feel the need to download a software which doesn't need any special training then you should go for it. I would recommend it to everyone who loves good graphics software.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

ClearTax Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClearTax After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClearTax?

Its Graphics and data entry is very easy. It don't require any basic knowledge on the software to work on.

What do you dislike about ClearTax?

Its costumer service is somewhat poor. If you want to contact them it is very difficult to do so.

Do you think ClearTax delivers value for the money spent?

Yes

Are you satisfied with ClearTax features?

Yes

Did implimentation of ClearTax was easy?

Yes

What features is ClearTax currently missing?

24*7 Contact services and There is no number given on which we can call.

What other products like ClearTax have you used or evaluated?

Smart Tax Software.

How ClearTax is better/different from its competitors?

Its graphics and easy to use feature.

ALOK S.

Used the software for : Free trial

Company Size :51-200 employee

5.0

Aug 07, 2020

Verified via Business email.

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Review Source: Organic

advanced

I think the software is only based for ca and cs and high class tax professional but not suitable for small tax professionals so I recomend that u will use this software if u have large scale of taxation work.

Feature Feature 2

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

utilisation of time

What do you dislike about ClearTax?

high cost

Ajaykumar B.

GST HEAD DPESRTMENT

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Jul 02, 2020

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Review Source: Organic

All in one for gst solution

All over good performance and less time consuming for reporting 2A data and easy to bill finding sales and purchase and simply finalization of annual return and easy way to tracking of bills through ClearTax.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

2A Reconciliation

What do you dislike about ClearTax?

Minor mistake also detected

Ajaykumar B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 01, 2020

Verified via Business email.

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Review Source: Organic

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Anindya M.

Owner

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Jul 03, 2020

Verified via Business email.

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Review Source: Organic

GST made easy

Best online software, large no of reports, option for data migration from other software like Tally. Easy invoicing features, data fillup in returns, downloading comparative analysis of ITC, viewing ledger balances, a superb dashboard for return filing status of all the clients. Must for all CAs.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about ClearTax?

Features and reports

What do you dislike about ClearTax?

Slow connectivity, yearly renewal at high price.

Kailash s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 27, 2020

Verified via Business email.

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Review Source: Organic

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

vinay

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 25, 2020

Verified via Business email.

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Review Source: Organic

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Mukul

Partner

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Sep 17, 2020

Verified via Business email.

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Review Source: Organic

clear tax

Satisfactory performance. Very user friendly. Economical. Has a lot of reporting and analysis functions.Satisfactory performance. Very user friendly. Economical. Has a lot of reporting and analysis functions.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

User friendly

What do you dislike about ClearTax?

None

Mohit

CA

Used the software for : More than 1 year

Company Size :11-50 employees

1.0

Jun 11, 2020

Verified via Business email.

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Review Source: Organic

ClearTax

Pathetic service. The free version is better than the premium version. There are not much features for paying extra. Plus the support is worst I've ever experienced. In my opinion one should not buy the software and use its free features only.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

What do you like best about ClearTax?

Cloud Based

What do you dislike about ClearTax?

Not much premium features

Akhil A.

Accountant

Used the software for : Free trial

Company Size :1-10 employees

5.0

Jun 10, 2020

Verified via Business email.

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Review Source: Organic

Best GST Software

It is so user friendly and best thing is speed of software. No matter how much data is stored and speed of importing return from Government portal is the best thing. It is cloud based platform so when I want to see my data just open the browser and see the data.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

Cloud Data & Speed

What do you dislike about ClearTax?

Nothing

Pavan

Proprietor

Used the software for : Less than 6 months

Company Size :11-50 employees

4.0

May 18, 2020

Verified via Business email.

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Review Source: Organic

Worth the cost

The software is very cost-effective. There is a lot of ease in the navigation. although I feel the reports could have been more simple as compared to the one they have now. Although they are updating them on a regular basis.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

Cost effective, ease of navigation

What do you dislike about ClearTax?

Reports could have been more simple

Shyama

Owner

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

May 14, 2020

Verified via Business email.

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The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Relieved the Pain

The software is bundled with a lot of positive things like ease of navigation, system user interface, simplicity, speed, and accuracy. This enables users to work on the software easily. This also helps in-migration from old to new software as it becomes easy because of this.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about ClearTax?

Ease of navigation, system user interface, simplicity, speed, and accuracy

What do you dislike about ClearTax?

Nothing as of now

Shashank

Tax Expert

Used the software for : 6-12 months

Company Size :501-1000 employees

4.0

Apr 28, 2020

Verified via Business email.

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The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

GST Software

Good. Response from customer support team is slow, takes time for new development as per customer requirement for additional features. Very User friendly, easy to use.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about ClearTax?

User Friendly

What do you dislike about ClearTax?

Lack some basic features like there is not filter for taxable value. No option for ISD returns.

Debasis n.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 21, 2020

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Review Source: Organic

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Charanpreet

Tax Manager

Used the software for : Less than 6 months

Company Size :1001-5000 employees

2.0

Jul 25, 2019

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Review Source: Organic

Good software

I would recommend cleartax team to include functionality like GSTR 6 / Credit register/ TDS and TCS returns. This will make the software more suitable fora medium size organization. The software doesn't have the facility of preparing tax credit register, TDS/ TCS returns. Cleartax doesn't populate month-wise data of previous period returns therefore making legacy data upload challenging.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about ClearTax?

Easily to use, good dashboard, backend team is supportive

What do you dislike about ClearTax?

Software is suitable for small enterprise. Cleartax doesn't have GSTR 6 facility which is available with all basic GST software.

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