ClickDesk
What is ClickDesk?
ClickDesk is the top online chat software because it is a combined live chat and help desk software. Small businesses use ClickDesk's live chat software to boost user engagement through web chat, voice chat, video chat, social media management, real-time analytics and an integrated help desk to manage support tickets and offline chats.
ClickDesk Starting Price
$ 0/10 Users/Month
Our Awards and Recognition
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ClickDesk Screenshots
Key Features of ClickDesk
Here are the powerful features that make ClickDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Audio / Video Conferencing
- Chat/Messaging
- Email Management
- Employee Directory
- Event Calendar
- File Sharing
- Agent Scheduling
- Alerts / Escalation
- Analytics
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Segmentation
- Auto Dialer
- Automatic Chat Translation
- Amazon
- 2-Way Messaging
- Account Alerts
- Account Management
- Action Management
- Activity / News Feed
- Activity Log
- Activity Tracking
- Admissions Management
- Alerts / Escalation
- Appointment Management
- Approval Workflow
- Archiving
- Asset Budgeting
- Asset Lifecycle Management
- Asset Management
- Analytics
- Case Management
- Complaint Classification
- Complaint Monitoring
- Corrective Actions (CAPA)
- Customer Complaint Tracking
- Feedback Collection
- Feedback Management
- Forms Management
- Issue Tracking
- Quality Assurance Management
- Routing
- Self Service Portal
- Social Media Monitoring
- Survey Management
- Background Blur
- Breakout Rooms
- Call analytics and reporting
- Call Controls (mute
- hang up
- etc.)
- Call Recording
- Call Scheduling and Calendar Integration
- Call Transcription
- Call Waiting and Call Transfer
- Chat Messaging
- Cross-Platform Compatibility (desktop
- mobile
- web)
- Custom Branding and Logo
- Echo and Noise Cancellation
ClickDesk Pricing
Here are the pricing plans for ClickDesk. Choose the plan that best fits your requirements and budget. Get Detailed ClickDesk pricing as per your requirements.
- 30 chats
- Handle 25 tickets
- Audio calling
- Localization of chat widget
- Customize basic settings
- Unlimited Chats
- Widget Customization
- Chat Transfer & Groups
- 99.5% Uptime & SSL Security
- Chat Conferencing
- CRM Integration and API
- Video Chat
- Post Chat Survey
- Reports and History
- Queuing
- White Label
- Unlimited Domains
- Widget Custom CSS
- Dedicated Account Manager
ClickDesk Specifications
Get a closer look at the technical specifications and system requirements for ClickDesk. Find out if it's compatible with your operating system and other software.
ClickDesk Comparisons
Compare ClickDesk with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Overall ClickDesk Reviews
Thinking about using ClickDesk? Check out verified user reviews & ratings based on ClickDesk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
1 ClickDesk Reviews
Hear directly from customers who have used ClickDesk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Kshitiz
Sales Manager
Used the software for : 2+ years
Company Size :51-200 employee
Verified By : 
My sales increasing like a charm
The voice and video chat with my customers through this software has boosted my sales by 200 % . More customers are satisfied by me and my boss is very happy with me. All the complaints and tickets are properly organized and it becomes easier and time-efficient for me to resolve them thus providing them a good experience. Moreover the social toolbar helps the customers to contact me via facebook and twitter.
Alternatives of ClickDesk
Explore alternative software options that can fulfill similar requirements as ClickDesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
ClickDesk FAQs
How much does ClickDesk cost?
The starting price of ClickDesk is ₹ 0/10 Users/Month. It has different pricing plans:
- FREE : ₹ 0/10 Users/Month
- LITE : ₹ 1079/User/ Month
- PRO : ₹ 1799/User/ Month
- ENTERPRISE : ₹ 2879/User/ Month
The details of ClickDesk’s free trial have not been shared by the vendor.
What are the top 5 features for ClickDesk?
The top 5 features for ClickDesk are:
- Agent Scheduling
- Call Me Option
- Customizable Branding
- Knowledge Database
- Offline Form
What type of customer support is available from ClickDesk?
The available support which ClickDesk provides is:
- Phone
- Live support
- Tickets
- Training
