What is ClickPost?

ClickPost is an integrated logistics platform for companies that want to improve the post-purchase experience for their customers, provide a branded tracking page, manage returns & NDR, enable multi-carrier integration & many more under one roof.

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ClickPost Starting Price

Awards
ClickPost Award

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Key Features of ClickPost

Here are the powerful features that make ClickPost stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Order Management
  • Shipment Tracking
  • Carrier Integration
  • Returns Management
  • Analytics And Reporting
  • Customer Notifications
  • Multi Channel Integration
  • Inventory Management
  • Label Printing
  • Address Verification
  • Delivery Scheduling
  • Payment Reconciliation
  • Customizable Workflows
  • Api Access
  • Real Time Updates
  • Fraud Detection
  • User Management
  • Performance Monitoring
  • Geo Tracking
  • Delivery Exception Management
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ClickPost Screenshots

ClickPost Specifications

Get a closer look at the technical specifications and system requirements for ClickPost. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : ClickPost
Headquarter : none
Overview Provided by : Deva Raj
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

ClickPost Description

Here's the comprehensive description of ClickPost. Gain a brief understanding of its unique features and exceptional benefits.

What is ClickPost?

ClickPost is a logistic management software used by businesses who want to improve their shipping experience & improve delivery NPS. ClickPost is used by 300+  global brands like Adidas, Puma, Nykaa, etc. 

With ClickPost, Companies can- 

  • Integrate with 400+ carrier partners with few clicks & go live with new carrier partners within a day 
  • Integrate tracking to send tracking updates to your customers and reduce WISMO (Where is my order) calls by 70%
  • Carrier performance management to track shipments & manage exceptions across all carriers from a single screen.
  • Manage returns- enable customers to place returns & automate the reverse shipping process and improve customer experience.
  • Reconcile COD- Manage cash remittances from all couriers from a single place & automate the reconciliation process
  • Manage NDR & reduce RTO- Automate and Manage NDR to reduce RTO, fake delivery attempts, and Eliminate customer escalations.

ClickPost integrates with all your favorite apps & storefronts. 24/7 Support.

ClickPost Pricing Overview

ClickPost pricing starts at $300.00 per feature per month. They do not have a free version. ClickPost does not offer a free trial.

ClickPost Resources

6 steps to deliver excellent shipping experience to online shoppers Get Your Free Copy

Overall ClickPost Reviews

Thinking about using ClickPost? Check out verified user reviews & ratings based on ClickPost's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 2 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

ClickPost Pros and Cons Based on Customer Reviews

"The Recommendation Engine is highly valued for its effective load distribution capabilities."

"ClickPost's products consistently add value by addressing customer-related concerns."

"Users appreciate the feature-rich nature of ClickPost, which efficiently handles complex logistics tasks."

"There is room for improvement in SLAs, IVR, and the notification process."

"Users feel that additional features for tracking and reassignment of shipments would be beneficial."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 2 out of 2 Reviews

Jaynam

Assistant Manager

4.0

May 30, 2023

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Customer Tracking Journey

Click Post has helped us solve customer tracking issues, reducing our queries and complaints. Each of their products has added value to addressing customer-related concerns.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

ClickPost Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClickPost After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClickPost?

That ClickPost provides detailed tracking-related information. NDR communication.

What do you dislike about ClickPost?

They can definitely improve SLAs, IVR, and the notification process. Also, add more couriers.

What features is ClickPost currently missing?

They can come up with refund end to end process as well by partnering with payment gateways

What other products like ClickPost have you used or evaluated?

We have used NDR product, SlA.

Abhishek M.

Order Fulfilment Head

5.0

May 30, 2023

Used the software for : 1-2 years (Daily)

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Amazing LMS

Click Post is a feature-rich LMS that handles complexity very well. We have managed high volumes efficiently using this system. The support team is very helpful and resolves any issue promptly.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

ClickPost Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ClickPost After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ClickPost?

The Recommendation Engine is the brain of our load distribution. We have been using it to deal with different types of issues very efficiently.

What do you dislike about ClickPost?

Extra features related to tracking and reassignment of shipments can be added.

What features is ClickPost currently missing?

None

What other products like ClickPost have you used or evaluated?

None

Alternatives of ClickPost

Explore alternative software options that can fulfill similar requirements as ClickPost. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

ClickPost FAQs

What apps do ClickPost integrate with?

ClickPost integrates with various apps:

  • Hubspot
  • shopify
  • delhivery
  • Bluedart
  • unicommerce
  • Increff
  • Vinculum
  • UPS
  • USPS
  • Fedex
  • Zoho
  • Freshworks
  • India Post
  • Canada Post

What are the top 5 features for ClickPost?

The top 5 features for ClickPost are:

  • Inventory Management
  • Dispatching
  • Order Tracking
  • Order Fulfillment
  • Order Processing

What type of customer support is available from ClickPost?

The available support which ClickPost provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

What types of businesses does ClickPost serve?

ClickPost serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is ClickPost commonly used?

ClickPost is commonly used for various purposes, such as Order Management, Logistics, Shipping and more.

Who are the primary competitors of ClickPost?

The three major competitors of ClickPost are ShipRocket, AfterShip and Narvar. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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