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Top paid and free ClickSoftware alternatives and competitors include Salesforce, Zendesk, Zoho CRM, LiveAgent, Freshdesk, Trustpilot, Kapture CX, Vtiger CRM, SugarCRM and LeadSquared. Compare top Customer Experience Management Software that offers similar features and benefits to ClickSoftware at competitive prices. Evaluate pricing, features, and verified user reviews to identify the best alternative that fits your business requirements.
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Most Popular ClickSoftware Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to ClickSoftware
Showing 1 - 11 of 75 products
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#2
Category Champions | 2026
Product Description
This information is provided by vendor.
Salesforce is undeniably a powerful CRM solution, well-suited for larger companies with the resources to invest in its full potential. However, smaller businesses or those seeking a more straightforward solution might find other CRM options more manageable and budget-friendly.... Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common Alternatives of Salesforce and ClickSoftware
Salesforce review compared to ClickSoftware
"A Powerful CRM for Boosting Sales and Efficiency" - Raul - Coordinator
Most users consider Salesforce is an excellent ClickSoftware alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#3
Category Champions | 2026
Product Description
This information is provided by vendor.
Zendesk is an amazing tool to track and resolve customer issues across different channels, in-app, and other social media platforms like Facebook and Twitter. The best part is that we can add tags to the tickets, cc other users, and reassign the tickets. Read Zendesk Reviews
Categories in Common with Zendesk
Common ClickSoftware and Zendesk Alternatives
Zendesk review compared to ClickSoftware
"Amazing tool to resolve customer queries across channels" - Yatin Garg - Sr Product Manager
Most users consider Zendesk is an excellent ClickSoftware alternative.
88.5% of users recommend this product
This information is based on user submitted reviews.
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#4
Category Champions | 2026
Product Description
This information is provided by vendor.
I have been using it for the past year. It has a lot of modules, such as bug tracking, project task management, and task assignment to specific users. We can easily share documents and .zip files with any team members. Read Zoho CRM Reviews
Categories in Common with Zoho CRM
Accounting Software
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Expense Management Software
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SFA Sales Force Automation Software
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Sales Management Software
Alternatives of Zoho CRM and ClickSoftware
Zoho CRM review compared to ClickSoftware
"Its is good for startup." - Biswatma Nayak
88.2% of users recommend this product
This information is based on user submitted reviews.
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#5
Category Champions | 2026
Product Description
This information is provided by vendor.
When I was first introduced to Live Agent, I was surprised at how easy it was to learn. It took no time at all, and I was helping customers with efficiency and ease! Read LiveAgent Reviews
Categories in Common with LiveAgent
Alternatives of LiveAgent and ClickSoftware
LiveAgent review compared to ClickSoftware
"Easy to learn!" - Alanna - Bud Genius
91% of users recommend this product
This information is based on user submitted reviews.
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#6
Category Champions | 2026
Product Description
This information is provided by vendor.
Overall, I am satisfied, but the pricing should be a little lower. Read Freshdesk Reviews
Categories in Common with Freshdesk
CRM Software
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Quality Management Software
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Ticketing Management Software
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Customer Feedback Software
Software Common with ClickSoftware and Freshdesk
Freshdesk review compared to ClickSoftware
"One of the best in class Helpdesk" - Anand - IT Coordinator
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#7
Category Champions | 2026
Product Description
This information is provided by vendor.
Trustpilot's user-generated review platform is revolutionizing the management of businesses' online reputations. It is excellent software for finding reviews, pricing, and details of thousands of software products online. You can share your own experiences with the platforms you ... Read Trustpilot Reviews
Categories in Common with Trustpilot
Online Reputation Management Software
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Customer Experience Management Software
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NPS Software
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Freelance Platform
Alternatives of Trustpilot and ClickSoftware
Trustpilot review compared to ClickSoftware
"The best review management tool " - Nishita Kothari - Social Media Executive
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#8
Category Champions | 2026
Product Description
This information is provided by vendor.
Has anyone noticed its reporting system? It has an excellent reporting system with source-wise performance reports, ROI analysis reports, project-wise analysis reports, individual employee performance reports, and much more. My work is so easy now. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Common ClickSoftware and Kapture CX Alternatives
Kapture CX review compared to ClickSoftware
"Excellent Reporting System" - Ekta Mishra - Sales Executive
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#9
Contenders | 2026
Product Description
This information is provided by vendor.
During the early days of our startup, we used Vtiger CRM to manage all inquiries and customers. We tried many other paid and free CRMs, but none matched the flexibility and ease of use compared to Vtiger. Hosted cloud-based Vtiger solutions are perfect for most SMBs, as they come... Read Vtiger CRM Reviews
Categories in Common with Vtiger CRM
Alternatives of Vtiger CRM and ClickSoftware
Vtiger CRM review compared to ClickSoftware
"Easy to get started - satisfactory CRM for SMB users" - Piyush - Co-Founder
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#10
Contenders | 2026
Product Description
This information is provided by vendor.
The best part of SugarCRM is, as they claim, its very handy and powerful workflow tools, which seriously help in knowing exactly what the customers want. It is helping us find exactly what the customer wants. Our customer relationships have improved a lot, and we are quite sat... Read SugarCRM Reviews
Categories in Common with SugarCRM
Campaign Management Software
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Quotation Management Software
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Any Industry Software
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Online CRM Software
Software Common with ClickSoftware and SugarCRM
SugarCRM review compared to ClickSoftware
"SugarCRM is a highly efficient and effective CRM tool which has helped us make our Customer Relationship strong." - Nihir - Technician
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#11
Contenders | 2026
Product Description
This information is provided by vendor.
Overall, a great experience. The interface could be better. It tracks leads by their activities, allowing the sales pitch and other elements to be modified. The interface gets a bit glitchy at times and could improve with updates. Read LeadSquared Reviews
Categories in Common with LeadSquared
CRM Software
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SFA Sales Force Automation Software
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Sales Management Software
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Email Marketing Software
Common ClickSoftware and LeadSquared Alternatives
LeadSquared review compared to ClickSoftware
"Great software, interface could be improved" - Aman chhabra - Senior marketing communication executive
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