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Top paid and free Client Heartbeat alternatives and competitors include Salesforce, Zendesk, Zoho CRM, LiveAgent, Freshdesk, Trustpilot, Kapture CX, Vtiger CRM, SugarCRM and Intercom. Compare top Customer Experience Management Software that offers similar features and benefits to Client Heartbeat at competitive prices. Evaluate pricing, features, and verified user reviews to identify the best alternative that fits your business requirements.
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Most Popular Client Heartbeat Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to Client Heartbeat
Showing 1 - 12 of 74 products
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#3
Category Champions | 2026
User Review
This information is based on user reviews.
Salesforce is a powerful CRM with many reporting possibilities, flow settings, and custom object creation. The UI isn't the most user-friendly, but it's not hard to get used to. In general, it's very solid software. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common Alternatives of Salesforce and Client Heartbeat
Salesforce review compared to Client Heartbeat
"Solid CRM with many functions and a little confusing UI" - Justyna Wacholc - Digital Marketing Specialist
Most users consider Salesforce is an excellent Client Heartbeat alternative.
89.3% of users recommend this product
This information is based on user submitted reviews.
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#4
Category Champions | 2026
User Review
This information is based on user reviews.
Zendesk is a complete customer service solution specifically built for the customer experience. Our customer-centric platform makes it easy for support teams to deliver personalized service with tools and features that set your teams up for success and keep your business in sy... Read Zendesk Reviews
Categories in Common with Zendesk
Alternatives of Zendesk and Client Heartbeat
Zendesk review compared to Client Heartbeat
"Zendesk is a complete customer service solution specifically built for the customer experience " - Sinan M - Teacher
Most users consider Zendesk is an excellent Client Heartbeat alternative.
88.5% of users recommend this product
This information is based on user submitted reviews.
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#5
Category Champions | 2026
User Review
This information is based on user reviews.
It is important to plan within the established time frame and reality. Read Zoho CRM Reviews
Categories in Common with Zoho CRM
Accounting Software
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Expense Management Software
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SFA Sales Force Automation Software
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Sales Management Software
Alternatives of Zoho CRM and Client Heartbeat
Zoho CRM review compared to Client Heartbeat
"Zoho CRM is an excellent work tool, very useful to organize inside the office." - Fran - Corporate Analyst
88.2% of users recommend this product
This information is based on user submitted reviews.
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#6
Category Champions | 2026
User Review
This information is based on user reviews.
A superior product that allows a user like me to customize views as I see fit and set up multiple filters for the different tasks I carry out daily. The platform is incredibly reliable compared to others we have used in the past. Highly recommended. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Client Heartbeat and LiveAgent Alternatives
LiveAgent review compared to Client Heartbeat
"Great Quality Product!" - Faisal - Support Team Lead
91% of users recommend this product
This information is based on user submitted reviews.
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#7
Category Champions | 2026
User Review
This information is based on user reviews.
We have used the Freshsales module and are happy to report that the software is extremely well-designed, easy to integrate, and simple to train on. We signed up for a free trial and never went back to our previous software. It provided great multi-chan... Read Freshdesk Reviews
Categories in Common with Freshdesk
CRM Software
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Quality Management Software
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Ticketing Management Software
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Customer Feedback Software
Alternatives of Freshdesk and Client Heartbeat
Freshdesk review compared to Client Heartbeat
"Excellent Product" - Tina
84.3% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2026
User Review
This information is based on user reviews.
Great software; keeps us focused on all the right aspects of our business with honest and direct customer feedback. Trustpilot gives us the tools to reach out to customers so we can follow up with them. Read Trustpilot Reviews
Categories in Common with Trustpilot
Online Reputation Management Software
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Customer Experience Management Software
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NPS Software
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Freelance Platform
Common Alternatives of Trustpilot and Client Heartbeat
Trustpilot review compared to Client Heartbeat
"Trustpilot: Credibility and Honest Feedback For Your Company" - Claudia - Customer Service Supervisor
92.9% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2026
User Review
This information is based on user reviews.
Has anyone noticed its reporting system? It has an excellent reporting system with source-wise performance reports, ROI analysis reports, project-wise analysis reports, individual employee performance reports, and much more. My work is so easy now. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Common Client Heartbeat and Kapture CX Alternatives
Kapture CX review compared to Client Heartbeat
"Excellent Reporting System" - Ekta Mishra - Sales Executive
96% of users recommend this product
This information is based on user submitted reviews.
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#10
Contenders | 2026
User Review
This information is based on user reviews.
Vtiger CRM software includes everything that an organization needs to be customer-centric in terms of sales, support, and marketing. With this software, users can easily manage contacts, send emails, track deals, and build quotes and invoices, track cu... Read Vtiger CRM Reviews
Categories in Common with Vtiger CRM
Common Client Heartbeat and Vtiger CRM Alternatives
Vtiger CRM review compared to Client Heartbeat
"The customer support is amazing and the representatives are highly knowledgeable." - Akash
95% of users recommend this product
This information is based on user submitted reviews.
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#11
Contenders | 2026
User Review
This information is based on user reviews.
I am very happy to have SugarCRM for free to help my business grow. Many features and ease of use help me achieve better productivity. Read SugarCRM Reviews
Categories in Common with SugarCRM
Campaign Management Software
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Quotation Management Software
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Any Industry Software
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Online CRM Software
Software Common with Client Heartbeat and SugarCRM
SugarCRM review compared to Client Heartbeat
"Very Friendly to Use for Business" - Innovative Infomedia Business Solutions - Business Development Officer
93.3% of users recommend this product
This information is based on user submitted reviews.
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#12
Emergents | 2026
User Review
This information is based on user reviews.
Now that I am using Intercom, I hardly need to worry about customization and integration. The customer engagement software has changed the entire dynamics of web and mobile communication. Our employees are more than happy with its interactive features, customized functionality, q... Read Intercom Reviews
Categories in Common with Intercom
Common Client Heartbeat and Intercom Alternatives
Intercom review compared to Client Heartbeat
"Reliving and relaxing customized solution and a mobile app" - Prakash
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