Find the Best Cloud IVR Solutions

The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company.

Its long lasting Feature list

A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector

User Interface is quite complicated

As an entrepreneur, I can tell you that working with cloud-based call management software can be a game changer when it comes to your business communications. Servetel cloud telephony solution is one of the most affordable and user-friendly business

Everything

“I have been using this software for 2 years but haven’t ever experienced any disadvantages or shortcomings of it Customer support could be improved. Rest, everything is good.”Alia Tripathi - Sep 6, 2022

Nothing

The product is easy to use, not glitchy, and the customer support has always been very proactive.

Features are most important like a detailed report of the caller. No downtime in the service. Anytime you can call for support.

The product has been a perfect fit for us.

Add bulk SMS features in the dashboard.

It has helped us manage our calls in the best possible and effectiveway.

We are gald we switched to this software for calling. It has helped us make the call process more relaxing

Sometimes the international calls get disconnected.

there is no free-trial session available.

User friendly

Their accuracy and server up time

NA

Missing outbound number from different states

Quick and Prompt response. Excellent forwarding Portal.Instant Setup, Easy to contact,excellent Support, Excellent market Plcae.Functional sometimes.Rich calling feature-set streamlines communication in many ways.24x7 support and features available.

Their post sales service and product stability are the most impressive part.

pathetic service. agents have no idea what they are doing. They do not reply on emails.. They false charge the customers.

The organization can be a bit more flexible on the pricing part. Found it a bit expensive.

Calling facility and productivity.

Smooth Calling Experience & Easy Connectivity.

Monitoring or Recording

Disconnects automatically as the traffic increases.

Zero. zilch. Nothing.

Great customer service. All in one tool. I use SMS, Email, Voice, 2FA which previously were not part of the business.

They should hire new support people who know how to provide support to potential new customers and not criticism.

In the beginning it took me some time to get a hung on the platform

I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world.

Data rechurn is very easy, and you can increase attempts very easy.

if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP"

Real time monitor is best in this and pacing works very good.

Two USP - Pulse Charges & Unlimeted Channels

IVR guru works on Pulse segment and it is only the company those work on Pulse rate

No Cons

Need to grow as faster

It's efficient and easy to use. Highly satisfied with the features. Hoping for more updates

There are several impressive features that make iPlum stand out. Firstly, the app offers excellent call quality and messaging options, making it a reliable and efficient communication tool. Secondly, iPlum is highly affordable, with pricing plans that offer a lot of features for a fraction of the cost of traditional phone systems. Finally, iPlum offers a range of security features, including end-to-end encryption and two-factor authentication, ensuring user privacy and data protection. Overall, these features make iPlum a highly impressive communication app that is well worth considering

Nothing i think it's perfect. I didn't find any bugs or anything wrong

While iPlum is a great communication app, there are some areas where it could be improved. Firstly, the user interface could be more intuitive and user-friendly, particularly for new users who may struggle to navigate the app's features. Secondly, some users have reported occasional issues with call quality or dropped calls, which could be improved. Finally, while iPlum offers a range of features, some users have suggested that additional customization options would be helpful to tailor the app to their specific needs. Addressing these areas could further enhance iPlum's overall performance and user experience.