Best Cobrowsing Software

Best cobrowsing software includes acquired, reve chat, again cobrowse, rescue live guide, and unblu co-browsing. Co-browsing tools allow customers and agents to interact with the same web page simultaneously.

Jainy Patel
Researched and Written by Jainy Patel
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Supriya Bajaj
Reviewed and edited by Supriya Bajaj
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Most Popular Cobrowsing Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

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List of 16 Best Cobrowsing Software

Showing 1 - 20 of 16 products
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Emergents | 2025

Product Description

This information is provided by vendor.

Acquire.io is a cloud-based, integrated, and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing. Read More About Acquire

Acquire Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile App
  • Video Chat
  • Canned Responses
  • Chatbot
  • Multi Language Support
  • Automated Routing
  • Offline Messaging
  • Screen Sharing
  • View all Features

Acquire Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

REVE Chat is an omnichannel customer engagement platform offering chatbot, live chat, video chat, ticketing system, and customer analytics solutions. It enables businesses to provide real-time support, automate interactions, and gain valuable insights. Read More About REVE Chat

REVE Chat Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Live Chat
  • Video Chat
  • Queue Management
  • Chat History
  • Multi Language Support
  • Agent Performance Reports
  • Integrations
  • Visitor Analytics
  • View all Features

Standard

$ 14

Per Agent/Month

Get Offer

Advanced

$ 23

Per Agent/Month

Get Offer

Enterprise

$ 45

Per Agent/Month

Get Offer
5.0
out of 5 (7 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Md Shaheen Reza
Asst. Manager

REVE Chat helps our business improve efficiency and productivity by automating repetitive tasks and streamlining communication channels. Now we can manage customer communication faster, saving a lot of time. REVE Chat is very user-friendly and easy to use. No hassle.

Read all 7 Reviews

REVE Chat Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Most Reviewed

Emergents | 2025

Product Description

Rescue Live Guide is a fully-featured cobrowsing software designed to serve startups and agencies. Rescue Live Guide provides end-to-end solutions. This online cobrowsing system offers switching pages, easy usability, two-way browsing, and annotating the customer’s screen in one place. Read More About Rescue Live Guide

Rescue Live Guide Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Session Reporting
  • Session Pause And Resume
  • Integration With CRM
  • Role Based Access Control
  • Session Transfer
  • Session Timeout
  • Click And Form Filling
  • End User Consent
  • View all Features

Rescue Live Guide Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Unblu Co-browsing is a fully-featured cobrowsing software designed to serve startups and agencies. Unblu Co-browsing provides end-to-end solutions. This online cobrowsing system offers switching pages, easy usability, two-way browsing, and annotating the customer’s screen in one place. Read More About Unblu Co-browsing

Unblu Co-browsing Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • No Download Required
  • Session Transfer
  • Real Time Co Browsing
  • Video Chat Integration
  • Session Recording
  • Audio Chat Integration
  • Screen Sharing
  • Form Filling Assistance
  • View all Features

Unblu Co-browsing Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Contenders | 2025

Multi-Channel Customer Support Software for SMB's

Product Description

This information is provided by vendor.

Crisp is a multi-channel customer support software that helps startups and SMBs scale their customer relationships through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard. Read More About Crisp

Crisp Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Message History
  • Mobile App
  • Real Time Chat
  • Visitor Tracking
  • Third Party Integrations
  • Email Integration
  • Multi Channel Inbox
  • File Sharing
  • View all Features

Basic

$ 0

Forever

Get Offer

Pro

$ 25

Per Month

Get Offer

Unlimited

$ 95

Per Month

Get Offer
5.0
out of 5 (1 Review)
Features
4.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.0
Oleksandr Torlo
Product Manager

Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues.

Read Review

Crisp Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Bold360 is AI-powered live chat engagement software that is integrated with an AI chatbot and live-agent software. With 24/7 available chatbots, it provides an intuitive platform that helps derive insights that matter. Read More About Bold360

Bold360 Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Ai Powered Chatbots
  • Proactive Chat Invitations
  • Knowledge Base Integration
  • Omni Channel Engagement
  • Multi Language Support
  • 24/7 Support
  • Customizable Branding
  • Customizable Chat Widgets
  • View all Features
4.5
out of 5 (2 Reviews)
Features
4.5
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.5
Ahmad Raees
secretory

BoldChat offers live communication software including chat, email management, and click-to-call tools to help businesses. I also use this app and am fully satisfied.

Read all 2 Reviews

Bold360 Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Talkative is a versatile customer engagement platform that leverages AI to enhance support and sales interactions across multiple channels. It offers enterprise-level features at a fraction of the cost, making it ideal for growing midsize businesses. Read More About Talkative

Talkative Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Omnichannel Support
  • Chat Transcripts
  • Screen Sharing
  • CRM Integration
  • File Sharing
  • Chat Tags
  • Mobile App
  • Video Chat
  • View all Features

Business

$ 249

Per Month

Get Pricing

Talkative Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Pega is a powerful solution for customer engagement software. It will guide you on what customers are expecting from you by analyzing customer feedback. Pega is effortless to execute in any channel in real-time. Read More About Pega Customer Engagement

Pega Customer Engagement Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customer Service Automation
  • Personalized Customer Experiences
  • Case Management
  • Campaign Management
  • Mobile Engagement
  • Robotic Process Automation (rpa)
  • Omnichannel Engagement
  • Predictive Analytics
  • View all Features

Pega Customer Engagement Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Cobrowse.io is a fully-featured cobrowsing software designed to serve startups and agencies. Cobrowse.io provides end-to-end solutions. This online cobrowsing system offers switching pages, easy usability, two-way browsing, and annotating the customer’s screen in one place. Read More About Cobrowse.io

Cobrowse.io Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Access
  • Cross Platform Support
  • Custom Branding
  • Click And Scroll Sync
  • Form Filling Assistance
  • Real Time Browsing
  • Session Transfer
  • Multi User Support
  • View all Features

Cobrowse.io Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Through scalable and flexible contact center virtualization, Genesys creates a great customer experience. With Genesys, it creates a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Read More About Genesys

Genesys Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Workforce Management
  • Real Time Dashboards
  • Knowledge Management
  • Predictive Dialer
  • Voice Biometrics
  • Customer Journey Analytics
  • Co Browsing
  • Quality Management
  • View all Features

Genesys Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Contenders | 2025

Product Description

Build a constant and impressive connection with potential customers by using MyLiveChat. Engage your visitors with a real-time communication experience with the open-source live chat software. Its mobile app provides you with around-the-clock chat support. Read More About MyLiveChat

MyLiveChat Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Visitor Information
  • Offline Messaging
  • Chat Routing
  • Chat Transcripts
  • Custom Branding
  • Visitor Tracking
  • Multi Language Support
  • Customizable Chat Widget
  • View all Features
5.0
out of 5 (2 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Satyapal Kumar

I have been using this software for my school website for 2 years, and it has been my best experience handling the chat option. I can easily keep my chat box floating, which reduces the need for me to go back to the chat box repeatedly.

Read all 2 Reviews

MyLiveChat Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

RichCall is live video chat software. It elevates your customer support and contact teams by allowing customers to contact them via video chat. Offering remote video support as well as a video kiosk service, RichCall is ideal for companies involved in retail, insurance, telecom, real... Read More About RichCall

RichCall Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Text Chat
  • Security And Encryption
  • Screen Sharing
  • Call Queuing
  • Mobile Support
  • Custom Branding
  • CRM Integration
  • Call Recording
  • View all Features

Subscription

$ 500

Per Month

Get Offer
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0

RichCall Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Prysm is a robust digital workplace platform for your business. The software is full of features that are essential to creating an efficient digital workplace. Moreover, the solution provides a good user experience with a compelling design. Read More About Prysm

Prysm Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Task Assignment
  • Offline Access
  • Third Party App Integration
  • Document Sharing
  • Project Management Tools
  • Data Security
  • Cloud Storage Integration
  • Customizable Workspaces
  • View all Features

Prysm Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Freshchat is an advanced solution for messaging, i.e., live chat. It also has intelligent features like campaigns, sales bots, self-service, routing, quick responses to visitors, etc. Read More About Freshchat

Freshchat Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • File Sharing
  • User Segmentation
  • Proactive Messaging
  • Mobile Sdk
  • Multilingual Support
  • Canned Responses
  • Chat Routing
  • In App Messaging
  • View all Features

Sprout

$ 0

Per Month

Get Offer

Growth

$ 15

Per Month

Get Offer

Pro

$ 39

Per Month

Get Offer

Enterprise

$ 69

Per Month

Get Offer
5.0
out of 5 (2 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Ebrahim Hossain
manager

Freshchat, a dynamic customer messaging platform, stands out for its intuitive design and versatile features aimed at enhancing user engagement and support efficiency. Its AI-powered chatbots and real-time messaging capabilities offer seamless integration into existing workflows, facilitating personalized customer interactions across various channels. The platform's analytics and automation tools empower businesses to scale their support services without compromising on quality or user experience. While it caters impressively to a wide range of industries, navigating its extensive features can be overwhelming for newcomers. Overall, Freshchat represents a robust solution for organizations looking to elevate their customer service experience with a modern touch.

Read all 2 Reviews

Freshchat Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.5

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Emergents | 2025

Free co-browsing solution for everyday use

Product Description

This information is provided by vendor.

Co-Browsing is an absolutely FREE tool to share your web browser screen online. Share your knowledge with other people by co-browsing websites together. No need to download or install any software. Read More About Co-browsing

Co-browsing Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Real Time Browsing
  • Security And Encryption
  • Voice And Video Chat
  • File Sharing
  • Integration With CRM
  • Remote Control
  • Mobile Support
  • Multi User Support
  • View all Features

Co-browsing Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Emergents | 2025

Co-browse and video call customer support software

Product Description

This information is provided by vendor.

The solution allows agents and customers to collaborate in real-time. Users can co-browse by allowing the agent to guide them on your website or app while having an audio and video conversation. Read More About CBA Live Assist

CBA Live Assist Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Screen Sharing
  • Role Based Access Control
  • Security And Compliance
  • Click Guidance
  • Form Filling Assistance
  • Real Time Cobrowsing
  • Audit Logs
  • Session Timeout
  • View all Features

Essential

$ 12

Per User

Get Offer

CBA Live Assist Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

FAQs

What is Cobrowsing Software?

Co-browsing software enables agents and consumers to 'navigate' a website, web application, or mobile app in real-time together.

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Last Updated: August 20, 2024