Comm100 Live Chat
What is Comm100 Live Chat?
Comm100 Live Chat tool for Enterprise is an advanced version of Comm100 Live Chat that aims to help organizations deliver superior customer service with ease, by employing a bundle of features that are specifically designed for established teams. Comm100 Live Chat allows getting help from other agents a chat session.
Comm100 Live Chat Starting Price
$ 29/Agent/Month
Comm100 Live Chat Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Comm100 Live Chat Screenshots
Key Features of Comm100 Live Chat
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Agent Scheduling
- Assignment Management
- Call Me Option
- Co-Browsing
- Customizable Branding
- GeoTargeting
- Knowledge Database
- Offline Form
- Persistent Chat
- Proactive Invitations
- Shortcut Messages
- Transfers / Routing
- Visitor Targeting
Comm100 Live Chat Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly, Yearly
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Api
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Customization
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Mobile Support
Desktop Platforms
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Web App
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Windows
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Mac
Mobile Platforms
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Android
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iOS
Language Support
- English
Comm100 Live Chat Categories on SoftwareSuggest
Comm100 Live Chat Pricing
- Unlimited chats
- Real time visitor monitoring
- Fully customizable chat buttons and windows
- Mobile apps for both iOS and Android
- 24/7 live chat support
- Everything in Team, plus:
- Group agents into departments for specialized service
- Customizable post-chat survey
- Comprehensive performance reports
- Integration with Salesforce, Zendesk and Google Analytics
- Built-in language translator to serve global visitors
Company Details
Comm100
Suite 238 – 1027 Davie Street Vancouver, British Columbia V6E 4L2 Canada
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Comm100 Live Chat Description
The PCI compliant secure form allows requesting sensitive data like as credit card number from visitors through a chat window. No such data will be stored in database and agents can access the data during the chat session. Once chat session ends, both agents and visitors cannot get to the data. The form is designed as per PCI DSS compliance rules. If your business is PCI DSS compliant and you use our Secure Form to collect credit card holder data during the chats, you will stay compliant without additional audits or expenses.
To transfer an ongoing chat to another agent or department. If you choose a department as a destination, then all available agents in the said department will be notified of the transfer.
Comm100 Live Chat Desktop App supports all major operating systems, including Windows, Mac, Linux and so on. Installation requires only a few clicks. The auto update makes it easy for you to stay up-to-date with the latest version. Both audio and visual alerts are in place to ensure that no incoming chats or new messages will be missed.
Comm100 Live Chat Customers
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Alternatives of Comm100 Live Chat
Available on request
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Overall Reviews
Comm100 Live Chat Reviews (3)
Vimala
Used the software for : 2+ years
Company Size :51-200 employee
Great performance Software
Comm100 live chat software enabled my employees to start a real communication channel with all our customers and clients. Because every representative was able to track specific requests; answering and solving problems of the customers picked up speed. This platform offers a great KPI board that ensures that the team performance is improved. As a whole, this live chat tool is easy to use, highly responsive and one needn't have technical knowledge or background before using it. Adding, integrating and connecting it with other features, websites and applications is easy. Highly recommended live chat tool!
David
Used the software for : 2+ years
Company Size :51-200 employee
Best Customer Support Team
Comm100 has helped my customer support team provide superior services with ease and simplicity. By offering number of features specifically designed for established teams, Comm100 has proven to be the best live chat software yet! The firm is thoroughly impressed with the overall integration of the system, organization, and customization of ticket views. The voice call feature too is an impressive aspect of this live chat tool. The platform is easy to use. Support can be provided quickly and easily without losing out on quality of service. My team had deployed Comm100 about a year ago and since then it has enabled them to massively improve the support services efficiency. The customer support from the Comm100 team is remarkable. All the issues are addressed well on time and doubts, queries are cleared right away.
Alok
Used the software for : 2+ years
Company Size :51-200 employee
Awesome Service, User Friendly, Easy to setup & use
I have been using the Comm100 Live Chat & other apps for quite a some time without any hassles. They are very easy to setup & use. No hassles. Would recommend to anyone looking for a cost effective support system.
Comm100 Live Chat FAQs
How much does Comm100 Live Chat cost?
The starting price of Comm100 Live Chat is $ 29/Agent/Month. It has different pricing plans:
- Team : $ 29/Agent/Month
- Business : $ 49/Agent/Month
Comm100 Live Chat also provides a free trial to users.
What are the top 5 features for Comm100 Live Chat?
The top 5 features for Comm100 Live Chat are:
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Agent Scheduling
- Assignment Management
