Comm100
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What is Comm100?
Comm100 Live Chat tool for Enterprise is an advanced version of Comm100 Live Chat that aims to help organizations deliver superior customer service with ease, by employing a bundle of features that are specifically designed for established teams. Comm100 Live Chat allows getting help from other agents during a chat session.
Pricing
Comm100 Starting Price
$ 31/Agent/Month
Awards
Our Awards and Recognition
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Key Features of Comm100
Here are the powerful features that make Comm100 stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Visitor Monitoring
- Customizable Chat Window
- Proactive Chat Invitations
- Canned Responses
- File Transfer
- Chat Routing
- Co Browsing
- Chatbot Integration
- Multi Language Support
- Mobile App
- Visitor Banning
- Chat History
- Agent Performance Reports
- Visitor Tracking
- Third Party Integrations
- Audio/video Chat
- Surveys And Ratings
- Knowledge Base Integration
- Customizable Branding
- Security And Compliance
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Comm100 Screenshots
Comm100 Pricing
Here are the pricing plans for Comm100. Choose the plan that best fits your requirements and budget. Get Detailed Comm100 pricing as per your requirements.
Live Chat Startup
$ 31
Agent/Month
- Live Chat
- Configurable chat button and window
- Multi-language chat
- Real-time visitor and agent monitoring
- 24/7 live chat support
- Canned messages
- Pre-chat survey (no custom fields)
- Accept chats automatically
- Transfer chats to agents
- Team chat (agent-to-agent)
- Offline message form
- Set agent’s maximum simultaneous chats
- Basic reporting
- Auto proactive chat (invitation) - simple
- Push page
- Ban visitors
- Visitor rating
- 12 months data storage
Get Offer
Live Chat Plus
$ 55
Agent/Month
- Everything in Live Chat Startup, plus:
- Audio-video chat
- Multiple campaigns
- Role management
- Custom fields
- Offline message report
- View reports by campaigns
- Pre-chat survey (with custom fields)
- Post-chat survey (with custom fields)
- 24 months data storage
Get Offer
The pricing information for Comm100 is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 8th December 2024.
Free Trial is available
Comm100 Specifications
Get a closer look at the technical specifications and system requirements for Comm100. Find out if it's compatible with your operating system and other software.
Company Details :
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Comm100 Comparisons
Compare Comm100 with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Comm100 Description
Here's the comprehensive description of Comm100. Gain a brief understanding of its unique features and exceptional benefits.
The PCI compliant secure form allows requesting sensitive data like as credit card number from visitors through a chat window. No such data will be stored in database and agents can access the data during the chat session. Once chat session ends, both agents and visitors cannot get to the data. The form is designed as per PCI DSS compliance rules. If your business is PCI DSS compliant and you use our Secure Form to collect credit card holder data during the chats, you will stay compliant without additional audits or expenses.
To transfer an ongoing chat to another agent or department. If you choose a department as a destination, then all available agents in the said department will be notified of the transfer.
Comm100 Live Chat Desktop App supports all major operating systems, including Windows, Mac, Linux and so on. Installation requires only a few clicks. The auto update makes it easy for you to stay up-to-date with the latest version. Both audio and visual alerts are in place to ensure that no incoming chats or new messages will be missed.
Comm100 Resources
Overall Comm100 Reviews
Thinking about using Comm100? Check out verified user reviews & ratings based on Comm100's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Showing 3 out of 3 Reviews
Vimala
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Great performance Software
Comm100 live chat software enabled my employees to start a real communication channel with all our customers and clients. Because every representative was able to track specific requests, answering and solving customer problems picked up speed. This platform offers a great KPI board that ensures team performance is improved. As a whole, this live chat tool is easy to use, highly responsive, and one doesn't need technical knowledge or background to use it. Adding, integrating, and connecting it with other features, websites, and applications is easy. Highly recommended live chat tool!
Useful 0
David
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Best Customer Support Team
Comm100 has helped my customer support team provide superior services with ease and simplicity. By offering a number of features specifically designed for established teams, Comm100 has proven to be the best live chat software yet! The firm is thoroughly impressed with the overall integration of the system, organization, and customization of ticket views. The voice call feature is also an impressive aspect of this live chat tool. The platform is easy to use. Support can be provided quickly and easily without losing out on the quality of service. My team deployed Comm100 about a year ago, and since then it has enabled them to massively improve the efficiency of support services. The customer support from the Comm100 team is remarkable. All issues are addressed promptly, and doubts and queries are cleared right away.
Useful 0
Alok
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Awesome Service, User Friendly, Easy to setup & use
I have been using the Comm100 Live Chat and other apps for quite some time without any hassles. They are very easy to set up and use. No hassles. I would recommend them to anyone looking for a cost-effective support system.
Useful 0
Alternatives of Comm100
Explore alternative software options that can fulfill similar requirements as Comm100. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Comm100 FAQs
How much does Comm100 cost?
The starting price of Comm100 is $ 31/Agent/Month. It has different pricing plans:
- Live Chat Startup : $ 31/Agent/Month
- Live Chat Plus : $ 55/Agent/Month
Comm100 also provides a free trial to users.
What apps do Comm100 integrate with?
Comm100 integrates with various apps:
- Slack
- Zapier
- Shopify
- Wordpress
- Drupal
- Salesforce
- Zendesk
- GoToMeeting
- Dynamic 365
- Cisco
- SMS
- Telegram
- WhatsApp Business
- LINE
What are the top 5 features for Comm100?
The top 5 features for Comm100 are:
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Assignment Management
- Call Me Option
What platforms does Comm100 support?
Comm100 supports a variety of platforms including Android and IOS.
What types of businesses does Comm100 serve?
Comm100 serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs & Enterprises.
How is Comm100 commonly used?
Comm100 is commonly used for various purposes, such as Live Chat, Conversation Intelligence and more.
Who are the primary competitors of Comm100?
The three major competitors of Comm100 are Bontact, ICE Chat and Dexter. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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