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What is Communique Virtual Trade Show Platform?

Exhibit Hall, Booths, Chat, Networking, Theater, Keynotes, Gamification in a 3-D Environment. Communique Virtual Trade Show platform powers virtual events for trade shows, career fairs, employee benefits fairs, user conferences, and other applications.

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Company Details :
Company Name : Communique Conferencing, Inc.
Headquarter : Bethesda
Overview Provided by : Curtis Okeefe
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Language Support :
Chinese
Dutch
English
French
German
Italian
Korean
Spanish
Swedish
Business :
SMBs
Agencies
Enterprises
Available Support :
Email
Communique Virtual Trade Show Platform Categories on SoftwareSuggest :

Communique Virtual Trade Show Platform Description

Here's the comprehensive description of Communique Virtual Trade Show Platform. Gain a brief understanding of its unique features and exceptional benefits.

Product Introduction & Overview

Communique virtual trade show platform is a cloud-based enterprise-grade event and conference platform. If you are looking for an alternative to traditional brick and mortar trade events, this is the right virtual environment for you. It is possible to create unique, engaging virtual events with customizable exhibit halls, presentations, booths, etc.

Communique virtual trade show platform is a leading solution for 19 years and has hosted more than 614,000 events covering more than 200 million attendees.

Key Features

1. Main Hall

This virtual trade show platform's main hall or lobby allows you to create customized video greetings and on-screen hotspots. It gives an entry to the communication lounge, resource center, exhibition hall, and theatre. You can find multiple themes for designing a unique look and uploading images of your choice to give a branded look.

2. Exhibit Hall

The participants can browse the booths via the hall and access the directory to find booths that match their search criteria.

3. Exhibition Booth

The vendors can customize the booth with templates and custom designs. The booths can host surveys, documents, links to pages, social media links, videos, prize giveaways, and others.

4. Chat

The participants can communicate with the vendors via the one-on-one chat option. You can also find additional features like public group chat, video information, chat queue, and others.

5. Theatre

The visitors can attend on-demand and live webinars. The theater tool contains features like surveys, polls, Q&A, downloadable resources, presentation tool with features to break the information into blocks for assigning break-outs, quizzes, and others.

6. Resource Center

Communique virtual trade show platform allows the vendors to add documents, webpages, search tools, bookmark tools, videos, and more.

7. Webcasting

The integrated webcasting features allow the vendors in the virtual trade show to deliver on-demand, semi-live, and live presentations, including video streams, polls, social media integration, and more.

8. Gamification

It is easier to improve attendee interaction with the help of gamification features. The tool allows the vendors to conduct activities, assign points, create a leaderboard, and offer prizes for the top players.

9. Role-based Access

Communique offers features to restrict access to content so that an elite group of customers can have access to important information with specific graphics or unique broadcastings. You can assign roles or access during registration, and the chosen individuals will have access to specific webinars, VIP rooms, signage, public chats, and more.

10. Account Management Tools

This set of tools allows the users to administer profiles, deactivate users, schedule or delete conferences, edit call options, and more. It also offers accountancy features like invoicing, usage reports, and others.

Product Specifications

1. Browser Compatibility:

This virtual trade show platform runs with HTML5. Thus, users need not download any specific app. One can access via browsers of Mac, Windows, mobile phones, tablets, and others.

2. Customizability:

The features and the look of the hall and booths can be customized to create a branded look.

3. Built-in Analysis:

This virtual trade show platform allows you to track the event's attendance and viewers' activities. If required, you can integrate it with third-party tracking software for better analysis.

4. Multiple Language Support:

Communique virtual trade show platform allows you to host events in 17 different languages.

5. Cloud Hosting: 

The communique virtual trade show platform is the only solution with the ISO 27001 certification for data security. It is also GDPR compliant, and thus, you can enjoy a secure and reliable cloud-based hosting infrastructure.

Detailed Look at Product

Communique is a conferencing and virtual trade show solution for all businesses. It offers a wide range of tools and 24/7 customer support. It has a global reach covering Japan, Canada, Germany, China, New Zealand, South America, the UK, Hong Kong, India, Ireland, Australia, France, Mexico, and Singapore.

Product Benefits

  • It is possible to conduct a virtual trade show for a wider audience without increasing the event's cost. One can save a considerable amount of money on lodging, travel, and other features. Due to this low barrier to entry, the number of participants will increase.

  • Communique offers better exposure and access via events, resource centers, and more.

  • The platform offers customizability features to create unique content to attract different personas to conduct targeted marketing on a massive volume of audience.

  • Instead of manual data collection, it is possible to automatically collect volumes of data by integrating third-party software with your virtual trade show and collect information for better strategy formulation.

  • It is possible to create an interactive virtual trade show with keynote speeches, seminars, chat options, live shows, etc.

  • You can integrate Communique with CRM (Customer Relationship Management) platforms or other analytics tools to efficiently analyze the visitors' behavior.

  • Hyper-personalization is possible with personalized broadcastings, role-access, and user-specific content. Thus, the cost of conversion reduces.

  • The visitors will have better access to the top management of the vendors with discretion. 

  • Since Communique is a scalable SaaS, the vendors need not worry about technical troubleshooting.

Product Functions

The Communique is a SaaS virtual trade show solution that allows vendors to conduct booths, halls, seminars, webinars, and others like a traditional trade show. The customers will have access to virtual events and can communicate with the vendors for more details. On the vendors' side, they can offer unique content, promotional information and give access to visitors for a private conversation to convert them into loyal customers. The basic functions of Communique are

  • Infrastructure for conducting events

  • Communication and networking

  • Analysis of visitor behavior along with data collection

  • Online registration

Pricing Details

Communique offers different packages based on the requirements of the vendor. Since it is easy to scale, you can pick a basic package with primary functions if you are a start-up, and as your business grows, you can upgrade to the next level. Communique has not explicitly shared their pricing details for different packages. You can fill a short form and get an immediate quote.

Virtual trade shows and conferences are the most efficient way to increase your reach. They can be used for conducting events, trade shows, career fairs, benefits fairs, and more. It creates an environment that stimulates and centralizes the principles of collaboration. Still, many are unfamiliar with the potential of these powerful virtual conferencing tools. Now is the time to begin if you are not exploiting any such tool.

Introduction to Communiqué Conferencing

Communiqué Conferencing is the global leader in providing conferencing and virtual event solutions to small and medium-sized businesses and large enterprises. It offers the most robust, scalable, reliable, secure, and easy-to-use virtual conference platform on the market. Moreover, it is globally available in 17 languages.

The platform is hosted on AWS, i.e., Amazon Web Services, one of the most reliable and redundant cloud hosting platforms. Communiqué offers clients the option for either AWS hosting in North America or Europe (Germany). The platform is built to scale for as many as 50,000+ attendees. Communiqué Conferencing is the only platform we found that is ISO27001 certified, meeting the highest standards of enterprise data security.

Here’s a deep insight into the functionalities, working, and features of Communiqué Conferencing.

Communiqué Conferencing Virtual Conferencing Platform built with 4 Layers

A framework defines how to create and make use of the platform. Your virtual conference platform works on four layers built by Communiqué Conferencing.

1. Visual Layer

It comprises all the visuals you will require for the event – background images, colors, signs, graphics, branding, and content. You can customize all these based on your goals and audience.

2. Interactive Layer

Here, all the components to keep your audience engaged are encapsulated. It can be webinars, 1:1 and group chat, gamification, social sharing, and calls to action. When it comes to training applications, it also includes entitlement and LMS.

3. Administrative Layer

To easily add, modify and make changes to the environment and content, multiple levels of admin access are available. Moreover, individual access can also be set according to the requirement.

4. Data and Metrics Layer

Obtain real-time, detailed, and unmatched metrics and insights into user behavior, content consumption, and program impact. With this data, you can also calculate the ROI.

Now, let’s have a look at the features Communiqué Conferencing offers.

Components of Communiqué Conferencing

1. Registration

Attendees can register for an upcoming virtual conference, fair, or event by filling out the registration form. Communiqué Conferencing offers a built-in attendee registration as well as integration with third-party websites. You can acquire all the required information about the attendees through the form.

2. Locations/Rooms

You can set up a video greeter in the lobby that welcomes the attendees and provides them with an overview. This makes the attendees feel welcome. 

It also facilitates navigation by providing additional functionality and shortcut sets at the bottom, left-pane, right-pane, or wherever the organizer wants. Here, you will find three buttons:

i. Attendees: You can view the number of attendees.

ii. Chat: Per the set criterion, attendees can one-on-one or group chat during the meeting or event.

iii. Briefcase: It stores all the documents added by the attendees for later access. 

Similarly, when an attendee leaves the conference, a walkout greeter can bid goodbye.

  • Lobby

Communiqué Conferencing enables its clients to personalize the lobby as per their needs. They can ask to set up a specific theme that defines their purpose of hosting the event, the type of attendees attending it, or something that represents their brand. You can choose from a dozen design templates or customize the lobby completely. An attendee gets entry to the Theatre, Exhibit Hall, Resource Center, and Communications Lounge from the lobby.

  • Exhibit Hall

An exhibit hall enables the attendees to browse through the exhibitor booths. To be precise, it comprises an exhibitor directory. So, it makes it easy for attendees to locate specific booths they want to visit with just a click of their mouse. They can even search booths based on different criteria.

  • Exhibitor Booth

Communiqué Conferencing provides a wide range of templates for exhibitor booth design. You can also upload images or customize the design. A booth can consist of any digital content – videos, website links, documents, surveys, social media links, and prize giveaways.

Whenever any visitor enters the booth, the representatives get an alert. They can greet the visitor with the following options – 1:1 chat, public group chat, chat queue, or video chat. Furthermore, if the representatives are offline, you can offer options such as dropping an email.

  • Theatre

The theater is a virtual auditorium where the attendees visit to attend live and on-demand webinar presentations. This can be – Polls, Q&A, Surveys, Speaker Bios, Quizzes (allowing attendees to earn credits), Presentations, and Downloadable Resources.

Webcast Presentations again offer three options – Live, Semi-Live, and On-Demand. These presentations can be held in different formats – Audio + Slides, Video, and Video + Slides. You can even conduct it as Webcast Breakout Sessions.

Communique theater

  • Networking Lounge

You can call it the Communications Center, which offers numerous networking features – message boards, scheduled discussions, discussion forums, and group chat by topics. Moreover, you can grant attendees the ability to connect with each other and also share virtual business cards. The lounge also offers one-on-one and small group chat, public chat, moderated chat, and language translation options.

Communique lounge

  • Resource Center

It is the central repository of all your virtual conference content – documents, videos, or website links. Communiqué Conferencing organizes in two different ways. The first is a different content window, and the second is the media wall design. You can share your attendees’ persona, and they will optimize the content accordingly.

Communique resource_center

  • Live Help Desk

The visitors can seek all kinds of support right, from learning to navigate through the conference to filling up the survey with the live help desk. Again, its design is customizable.

Communique helpdesk

3. Recognition

Here, you can display the award winners for a specific event and recognize the candidates for a particular criterion.

4. Gamification

With the gamification feature, you can drive attendee behavior. This includes booth visits, materials downloaded, videos watched, webcasts attended, chats done with the representatives, and more. Based on this, points are awarded to the attendees. Then, you can display a real-time leaderboard and offer some prizes.

Communique gamification

5. Call To Action

A call to action is a crucial element of any virtual conference for enhanced user engagement. You can put it up in the form of any sign or design. With this, you can shoot a follow-up request, ask them to join your mailing list, invite them to explore more about your products and services, book a demo, and more. Upon any action the visitor takes, your designated team member will instantly receive an email with the attendee’s details.

6. Broadcast Messages

This feature allows attendees to navigate through the scheduled and impromptu messages easily. These messages appear on the top of the environment. They can include links to specific booths, content, or more.

7. Entitlement

Entitlement enables you to deliver content to specific attendees. This feature is enabled for permission-based access. You can create entitlement groups and send them unique messages during a live event.

Once you create an entitlement, you can grant access to

  • Individual webinars or sessions
  • Specific content
  • Entire rooms or spaces
  • Signage and Graphics
  • Public Chats

Moreover, Communiqué Conferencing lets you assign entitlements in various ways. It can be done via

  • Email domain during registration
  • Individual registrant
  • .csv upload
  • Answering multiple registration questions

8. Analytics & Reporting

You can obtain a detailed view of different attendee reporting, activity, and interest metrics. You can track the number of unique attendees, content views, webinar views, booth entries, auditorium entries, the average duration for which the attendees stayed, the region from where the attendees participated, devices used, total registrations, and more. It even lets you download the report you want.

9. Integration

Communiqué Conferencing offers open API to enable you to integrate it with third-party software. This makes it more user-friendly.

Knowing the features of virtual conferencing, it’s time you gauge where it can be leveraged.

Virtual Conference Applications

Organizations can deploy the benefits of virtual conferences in several places. Some of these include:

1. In Marketing for Demand Generation

Companies can conduct

  • Virtual Trade Shows
  • User Conferences
  • Sales Kickoff Events
  • Product Centers
  • Partner Conferences

2. For Employee, Customer, and Partner Training

Learning centers and companies can leverage virtual conferencing for

  • Employee Training
  • Partner Training

3. For HR Purposes like Recruiting, Onboarding, and Benefits

Virtual conferencing can do wonders for

  • Recruiting Centers
  • Career Fairs
  • HR Benefit Fair
  • On-Boarding Centers

With 17 years of experience, Communiqué Conferencing has hosted more than 614,736 virtual events with 237,288,096+ attendees. Communiqué has a global support team with deep experience to assist clients in planning, building and executing virtual trade shows.

Communique Virtual Trade Show Platform Resources

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Overall Communique Virtual Trade Show Platform Reviews

Thinking about using Communique Virtual Trade Show Platform? Check out verified user reviews & ratings based on Communique Virtual Trade Show Platform's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 4 Reviews

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 66.7%

Likelihood to recommend

Out of 100%

Communique Virtual Trade Show Platform Pros and Cons

"The fact that the platform could do anything thing that we needed it to do, but also looked amazing at the same time."

"We liked the software package."

"Communique has the best virtual conference platform period."

"Nothing that I can think of. Our experience after hosting 5+ virtual events has been incredible."

"We loved this software and worked with them to license it. However, the rep would not reserve the date we needed - and after much work internally (big bureaucratic company), when we finally got the procurement 'ok' - the rep said the date was no longer available. We wasted much time and relational capital to move things forward and for nothing. This was incredibly unprofessional. Pricing - also, they gave us an initial proposal, then when COVID got worse and their market expanded, they said 'oops - we can't honor that proposal' and proceeded to propose a different option that was more than double the price."

"I can't say there was anything I liked least."

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Showing 4 out of 4 Reviews

Mike N.

CEO

Used the software for : 1-2 years (Monthly)

Company Size :51-200 employee

5.0

Jun 24, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

The best platform and incredible support

I was extremely pleased with the look and feel of the environment. It had the level of professionalism and options that we were looking for. Anything we needed the platform to do, it could do, and it looked terrific simultaneously. We were also able to promote our sponsors in several different ways. The platform also really enabled us to drive traffic and help our sponsors. Finally, the support that Communique provides is incredible. We felt very valued as a customer throughout the project. When we had a question, not only was there a quick response but an honest, thoughtful answer. I cannot say enough good things about Communique.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Communique Virtual Trade Show Platform Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Communique Virtual Trade Show Platform After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Communique Virtual Trade Show Platform?

The fact that the platform could do anything thing that we needed it to do, but also looked amazing at the same time.

What do you dislike about Communique Virtual Trade Show Platform?

Nothing that I can think of. Our experience after hosting 5+ virtual events has been incredible.

What features is Communique Virtual Trade Show Platform currently missing?

The platform did everything that we needed it to do.

What other products like Communique Virtual Trade Show Platform have you used or evaluated?

Intrado, ON24

How Communique Virtual Trade Show Platform is better/different from its competitors?

Better engagement features, customization, and the support team is far superior.

anonymous

CEO

Used the software for : Free trial

Company Size :10,001+ employees

5.0

Sep 15, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great looking product but sales reps problematic

Unfortunately (or fortunately), we never got to use the software. They made the sales process a painful experience. Multiple people on our team spent many hours in demos, showing demos to others, convincing our leadership team it was worth the money and finally getting through the procurement process. All along, we asked our sales rep to reserve the dates we needed. He said he could not help us until the contract was done - no negotiations, no help, no customer service. So by the time we had the approval, the sales rep said the date was gone. Note that he did not call when the date was being requested by someone else, even though we spent much time with this individual. It was an incredibly unprofessional treatment for a company trying to get a sale - but I guess that's the issue, they had the attitude they were so wonderful, they did not have to try to close a sale or to help the prospect.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Communique Virtual Trade Show Platform?

We liked the software package.

What do you dislike about Communique Virtual Trade Show Platform?

We loved this software and worked with them to license it. However, the rep would not reserve the date we needed - and after much work internally (big bureaucratic company), when we finally got the procurement 'ok' - the rep said the date was no longer available. We wasted much time and relational capital to move things forward and for nothing. This was incredibly unprofessional. Pricing - also, they gave us an initial proposal, then when COVID got worse and their market expanded, they said 'oops - we can't honor that proposal' and proceeded to propose a different option that was more than double the price.

Jeff W.

COO

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Dec 03, 2019

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Experience and a Very Successful Event

Do your homework if you are considering hosting a virtual conference. Some vendors that we found during our search had a good looking website, however, when dug deeper we found there was one man (wizard of oz) behind the curtain frantically pulling levers. Communique has the best virtual conference platform period. The environment was extremely easy for attendees to navigate; the set-up process was very well organized despite a very short (less than 5 week) turnaround time. The project managers and support staff at Communique was really second-to-none. Michael responded to email late at night. It was also helpful to leverage their experience setting up similar virtual conferences in terms of design for engagement and content consumption. The virtual conference went off without a hitch and made for an incredible attendee experience. 

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Communique Virtual Trade Show Platform?

Communique has the best virtual conference platform period.

What do you dislike about Communique Virtual Trade Show Platform?

I can't say there was anything I liked least.

Al S.

CRO

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Nov 22, 2019

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Virtual Trade Show Platform

We found out the hard way that the virtual trade show providers are not the same. The features are similar, but it stops there. For example, I called the customer service number listed (some only had email) for a few of the providers that we were considering. Communique was the only provider that answered the phone with a live person. The rest went to voice mail. Several went to "one" person's voice mailbox (red flag). The combination of the rock solid platform with their customer support (including consultation and best practices) is amazing. They guided us every-step-of-the-way to execute two flawless virtual conferences thus far. The feedback from our attendees is great.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Communique Virtual Trade Show Platform?

Platform: The hosting, scalability, reliability, ease-of-use, customization, features is the best on the market for sure. Support: Communique is a true partner in helping setting up and executing our virtual conferences.

What do you dislike about Communique Virtual Trade Show Platform?

I cannot think of any cons. Maybe add a few more canned reports.

Alternatives of Communique Virtual Trade Show Platform

Explore alternative software options that can fulfill similar requirements as Communique Virtual Trade Show Platform. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Communique Virtual Trade Show Platform FAQs

What type of customer support is available from Communique Virtual Trade Show Platform?

The available support which Communique Virtual Trade Show Platform provides is:

  • Email

Where is the headquarters/company of Communique Virtual Trade Show Platform located?

The headquarters/company of Communique Virtual Trade Show Platform is located at Bethesda.

What platforms does Communique Virtual Trade Show Platform support?

Communique Virtual Trade Show Platform supports a variety of platforms including Android, Blackberry, IOS and WinPhone.

What types of businesses does Communique Virtual Trade Show Platform serve?

Communique Virtual Trade Show Platform serves a wide range of businesses, including but not limited to SMEs, Agencies & Enterprises.

How is Communique Virtual Trade Show Platform commonly used?

Communique Virtual Trade Show Platform is commonly used for various purposes, such as IT , Adobe and more.

Who are the primary competitors of Communique Virtual Trade Show Platform?

The three major competitors of Communique Virtual Trade Show Platform are Lead Retrieval App, Handshake and ShowGo. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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