As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of 3CX and Aheeva. For a better product experience, 3CX offers customer support on Email, Phone, Live Support, Training and Tickets and Aheeva offers customer support on Email, Phone, Live Support, Training and Tickets.
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Plans and Pricing
Compare pricing of 3CX vs Aheeva with the following detailed pricing plan info. 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise. On the other hand, Aheeva has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of 3CX and Aheeva for better insights.
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Awards
3CX and Aheeva have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
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Payment Type
Below is the comparison of the starting price and payment method of 3CX and Aheeva. You can purchase 3CX with Up to 4SC payment plans. Whereas, Information related to the payment plans of Aheeva is unavailable. 3CX provides a free trial whereas, Aheeva does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between 3CX and Aheeva based on their key features and functionalities to pick the right one for your business.
CRM
CRM integration
Meeting Management
Survey Management
Call Center
Quality Management
Mobile App
IVR and Dial Groups
Call Routing
Internal Call Transfer
Document Management
Contact Management
Call Management
Dashboard
Call Monitoring
Predictive Dialer
Analytics
Call Logging
Call Scripting
Communication Management
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
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Overall Ratings
Compare how 3CX stacks up against Aheeva in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by 3CX and Aheeva in Call Center Software category, we've provided an average user rating for each software below. 3CX has 3 reviews while Aheeva has not received any reviews. Be the first one to write Aheeva review
Review for 3CX
Pros
The team that came in to help set us up was great.Being able to get some custom support on some issues.To be able to pivot and transition between 2 different phone systems has been great.
Cons
I think the GUI changes within the Web interface are horrible and are now more confusing.Being a little more user friendly.Create a simple and basic GUI for different users.
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Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. 3CX is available on Windows desktop platforms and IOS, Android mobile platforms. Aheeva is available on Web App, Windows desktop platforms.
Windows
IOS
Android
Web App
Windows
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing 3CX with Aheeva. 3CX offers Email, Phone, Live Support, Training and Tickets to its customers, while Aheeva provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
Languages Supported
3CX and Aheeva are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Polish
Portuguese
Russian
Spanish
English
English
Typical Customer
The target customer base of 3CX vs Aheeva is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools 3CX and Aheeva integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
Hubspot
1C
amoCRM
Bitrix24
ConectWise
Datev
EveryoneAPI
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Office 365
Microsoft Outlook
MongoDB
MS Exchange
MS SQL Server
Nutshell
Salesforce
Vtiger
Zendesk
Zoho
(Not Provided by Vendor)
(Not Provided by Vendor)
Video
To gain a better understanding of how these 3CX and Aheeva work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details 3CX and Aheeva and learn how they operate. Explore the company name, its location, and more!
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