Identifying the ideal Call Center Software to suit your specific requirements can be challenging. 3CX is headquartered at Nicosia, while Aheeva is headquartered at Montreal. Choosing software like 3CX or Aheeva requires thorough contemplation and comparing key factors. The question remains - 3CX vs. Aheeva - which is the superior option? Check out the in-depth comparison now!
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Plans and Pricing
Compare pricing of 3CX vs Aheeva with the following detailed pricing plan info. 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise. On the other hand, Aheeva has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between 3CX and Aheeva based on their key features and functionalities to pick the right one for your business.
- Mobile Apps
- Call Monitoring
- Call Recording
- Call Center
- Webrtc Softphone
- Ivr And Dial Groups
- Survey Management
- Live Chat
- Call Barging
- Video Conferencing
- Call Transfer
- Voicemail
- CRM Integration
- Quality Management
- Internal Call Transfer
- Mobile Apps
- Call Monitoring
- Call Recording
- Call Center
- Webrtc Softphone
- Ivr And Dial Groups
- Survey Management
- Live Chat
- Call Barging
- Video Conferencing
- Call Transfer
- Voicemail
- CRM Integration
- Quality Management
- Internal Call Transfer
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of 3CX and Aheeva for better insights.
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Awards
3CX and Aheeva have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
User Reviews
Based on all the user reviews and ratings received by 3CX and Aheeva in Call Center Software category, we've provided an average user rating for each software below. 3CX has 3 reviews while Aheeva has not received any reviews. Be the first one to write Aheeva review
Pros
The team that came in to help set us up was great.Being able to get some custom support on some issues.To be able to pivot and transition between 2 different phone systems has been great.
Posted by - islam. Pakistan
Pros
As an AI language model, I don't have personal preferences or opinions. However, based on the information available, some of the impressive features of 3CX include its ease of use, flexibility, and scalability, which makes it suitable for businesses of all sizes. It also provides a wide range of communication tools, such as video conferencing, live chat, and screen sharing, all of which are integrated into a single platform. Additionally, its advanced call center features and reporting capabilities are highly beneficial for businesses that require a sophisticated phone system.
Posted by - hajra nazar
Cons
I couldn't find a bad feature except that the system sometimes stop making calls temporarily. Still unsure whether the problem us from the software or the server
Posted by - Nonak
Cons
I think the GUI changes within the Web interface are horrible and are now more confusing.Being a little more user friendly.Create a simple and basic GUI for different users.
Posted by - islam. Pakistan
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of 3CX and Aheeva. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of 3CX and Aheeva. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these 3CX and Aheeva work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details 3CX and Aheeva and learn how they operate. Explore the company name, its location, and more!
3CX
Nicosia
Aheeva
Montreal
Alternatives
FAQs
3CX provides customer support over various channels including phone, email, live support and tickets, and Aheeva provides customer support over phone, email, live support and more.
3CX is suitable for Startups, SMBs & Enterprises, whereas Aheeva is suitable for Startups, SMBs, Mid-Market & Enterprises.
Key features of 3CX include call queues, ivr (interactive voice response), call recording, live chat, video conferencing, crm integration, while Aheeva offers features, such as automatic call distribution (acd), interactive voice response (ivr), predictive dialer, call recording.
Apart from being a Call Center software, 3CX can be used as a cloud telephony software, cloud pbx system, softphone software and voip software, while Aheeva can be utilized as a omnichannel contact center software.
Yes, 3CX and Aheeva provide a free trial to its users.
3CX
