Are you struggling to find the perfect Call Center Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of 3CX vs. HoduCC Contact Center all in one place to simplify your decision-making process. 3CX is rated 5.0 while HoduCC Contact Center is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of 3CX vs HoduCC Contact Center with the following detailed pricing plan info. 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise. On the other hand, HoduCC Contact Center has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between 3CX and HoduCC Contact Center based on their key features and functionalities to pick the right one for your business.
- Meeting Management
- Live Chat
- Call Transfer
- Call Barging
- Call Queues
- Call Back
- Skill Based Routing
- Mobile Apps
- Customisable Welcome Greeting
- Survey Management
- Online Fax
- Quality Management
- Voicemail
- Call Reporting And Analytics
- Call Routing
- Meeting Management
- Live Chat
- Call Transfer
- Call Barging
- Call Queues
- Call Back
- Skill Based Routing
- Mobile Apps
- Customisable Welcome Greeting
- Survey Management
- Online Fax
- Quality Management
- Voicemail
- Call Reporting And Analytics
- Call Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of 3CX and HoduCC Contact Center for better insights.
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Awards
3CX and HoduCC Contact Center have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
User Reviews
Based on all the user reviews and ratings received by 3CX and HoduCC Contact Center in Call Center Software category, we've provided an average user rating for each software below. 3CX has 3 reviews while HoduCC Contact Center has 2 reviews
Pros
As an AI language model, I dont have personal preferences or opinions. However, based on the information available, some of the impressive features of 3CX include its ease of use, flexibility, and scalability, which make it suitable for businesses of all sizes. It also provides a wide range of communication tools, such as video conferencing, live chat, and screen sharing, all of which are integrated into a single platform. Additionally, its advanced call center features and reporting capabilities are highly beneficial for businesses that require a sophisticated phone system.
Posted by - hajra nazar
Pros
The team that came in to help set us up was great. Being able to get some custom support on some issues has been invaluable. To be able to pivot and transition between two different phone systems has been great.
Posted by - islam. Pakistan
Cons
Some users have reported that the initial setup process of 3CX can be complex and time-consuming, especially for those who are not familiar with VoIP systems. Additionally, some users have experienced issues with call quality, although this is a relatively rare occurrence. Other areas where 3CX could improve include mobile app usability, web meeting performance, and CRM integration. Overall, while 3CX is highly regarded for its robust feature set, some users have reported a need for additional functionality and more seamless integration with other tools.
Posted by - hajra nazar
Cons
I think the GUI changes within the web interface are horrible and are now more confusing. Be a little more user-friendly. Create a simple and basic GUI for different users.
Posted by - islam. Pakistan
Pros
Best for small businesses like startups and small companies. They provide excellent support to us regarding the setup and use of call center software. They include all features that any call center software requires. In addition, they also provide CRM integration in the call center software.
Posted by - Sindhav
Pros
I would like to highly recommend HoduCC software for small to large-scale businesses. Social media integration is the best module in HoduCC. The support team is highly professional and available 24/7. They provide a Chrome extension as well. The Chrome extension is a very useful feature in HoduCC.
Posted by - Hiten
Cons
I dont have any bad experiences in HoduCC.
Posted by - Sindhav
Cons
I have not experienced any major issues.
Posted by - Hiten
Specifications
Check out the specifications of 3CX and HoduCC Contact Center. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of 3CX and HoduCC Contact Center. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these 3CX and HoduCC Contact Center work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details 3CX and HoduCC Contact Center and learn how they operate. Explore the company name, its location, and more!
3CX
Nicosia
HoduSoft Pvt. Ltd.
Ahmedabad
Alternatives
FAQs
Do 3CX and HoduCC Contact Center offer a free trial?
Yes, 3CX and HoduCC Contact Center provide a free trial to its users.
What level of customer support can I expect from 3CX and HoduCC Contact Center?
3CX provides customer support over various channels including phone, email, live support and tickets, and HoduCC Contact Center provides customer support over phone, email, live support and more.
Which is the better option between 3CX and HoduCC Contact Center?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, 3CX has an advantage over HoduCC Contact Center.
For what other purposes can 3CX and HoduCC Contact Center be used?
Apart from being a Call Center software, 3CX can be used as a cloud telephony software, cloud pbx system, softphone software and voip software, while HoduCC Contact Center can be utilized as a predictive dialer software, telemarketing software and telecommunication software.
What are the key features of 3CX and HoduCC Contact Center?
Key features of 3CX include call queues, ivr (interactive voice response), call recording, live chat, video conferencing, crm integration, while HoduCC Contact Center offers features, such as automatic call distribution (acd), interactive voice response (ivr), predictive dialer, skill based routing.
3CX
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