In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of 3CX versus Ooma. To get better insight, here’s how users have rated these products. 3CX is rated 5.0 while Ooma is rated 4.0.
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Compare pricing of 3CX vs Ooma with the following detailed pricing plan info. 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise. On the other hand, Ooma comes in 1 packages: Basic.
Take a look at the below screenshots and seamlessly compare the user interface of 3CX and Ooma for better insights.
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3CX and Ooma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Below is the comparison of the starting price and payment method of 3CX and Ooma. You can purchase 3CX with Up to 4SC payment plans. Whereas, Ooma provides Per Month payment plans. 3CX provides a free trial whereas, Ooma does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between 3CX and Ooma based on their key features and functionalities to pick the right one for your business.
CRM
CRM integration
Meeting Management
Survey Management
Call Center
Quality Management
Mobile App
IVR and Dial Groups
Call Routing
Internal Call Transfer
Contact Management
Call Routing
Call Recording
Call Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
VoIP
Call Logging
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
Compare how 3CX stacks up against Ooma in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by 3CX and Ooma in Call Center Software category, we've provided an average user rating for each software below. 3CX has 3 reviews while Ooma has 2 reviews
Review for 3CX
Pros
The team that came in to help set us up was great.Being able to get some custom support on some issues.To be able to pivot and transition between 2 different phone systems has been great.
Cons
I think the GUI changes within the Web interface are horrible and are now more confusing.Being a little more user friendly.Create a simple and basic GUI for different users.
Disappointed
Pros
The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.
Cons
Tech support should have been able to solve my issue without me creating and paying for a second account.
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Deployment is a crucial factor to consider while buying Call Center Software. 3CX is available on Windows desktop platforms and IOS, Android mobile platforms. Ooma is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing 3CX with Ooma. 3CX offers Email, Phone, Live Support, Training and Tickets to its customers, while Ooma provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
3CX and Ooma are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Polish
Portuguese
Russian
Spanish
English
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
The target customer base of 3CX vs Ooma is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMBs
Enterprises
Startups
Enterprises
SMBs
Freelancer
Startups
SMBs
Enterprises
Find out which tools 3CX and Ooma integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
Hubspot
1C
amoCRM
Bitrix24
ConectWise
Datev
EveryoneAPI
Freshdesk
Freshsales
Microsoft Dynamics 365
Microsoft Office 365
Microsoft Outlook
MongoDB
MS Exchange
MS SQL Server
Nutshell
Salesforce
Vtiger
Zendesk
Zoho
(Not Provided by Vendor)
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
To gain a better understanding of how these 3CX and Ooma work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details 3CX and Ooma and learn how they operate. Explore the company name, its location, and more!
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