In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of 3CX versus Ooma. To get better insight, here’s how users have rated these products. 3CX is rated 5.0 while Ooma is rated 4.0.
You May Also Like
Featured products that are similar to the ones you selected below.
All Call Center Software Products ›››
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of 3CX and Ooma for better insights.
.png)
.png)
.png)
.png)
Awards
3CX and Ooma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Give a review to increase their chance of winning Awards
Write a ReviewGive a review to increase their chance of winning Awards
Write a ReviewGive a review to increase their chance of winning Awards
Write a ReviewPayment Type
Below is the comparison of the starting price and payment method of 3CX and Ooma. You can purchase 3CX with Up to 4SC payment plans. Whereas, Ooma provides Per Month payment plans. 3CX provides a free trial whereas, Ooma does not provide a free trial.
Free Trial
Yearly
Free Trial
Monthly
Free Trial
Monthly
Features
Compare between 3CX and Ooma based on their key features and functionalities to pick the right one for your business.
CRM
CRM integration
Meeting Management
Survey Management
Call Center
Quality Management
Mobile App
IVR and Dial Groups
Call Routing
Internal Call Transfer
Call Routing
Call Management
Call Monitoring
Call Logging
Virtual Call Center
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
User Ratings
Based on all the user reviews and ratings received by 3CX and Ooma in Call Center Software category, we've provided an average user rating for each software below. 3CX has 3 reviews while Ooma has 2 reviews
islam. Pakistan
Review for 3CX
Pros
The team that came in to help set us up was great.Being able to get some custom support on some issues.To be able to pivot and transition between 2 different phone systems has been great.
Cons
I think the GUI changes within the Web interface are horrible and are now more confusing.Being a little more user friendly.Create a simple and basic GUI for different users.
Laura De La Garza
Disappointed
Pros
The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.
Cons
Tech support should have been able to solve my issue without me creating and paying for a second account.
Rahul Deewan
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. 3CX is available on Windows desktop platforms and IOS, Android mobile platforms. Ooma is available on Windows, Linux, Macintosh desktop platforms and Android, IOS mobile platforms.
Windows
IOS
Android
Windows
Macintosh
IOS
Android
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of 3CX vs Ooma with the following detailed pricing plan info. 3CX comes in 3 packages: Standard FREE, PRO Edition, Enterprise. On the other hand, Ooma comes in 1 packages: Basic.
Standard FREE
USD 0
Up to 4SC
Unlimited extensions
iOS & Android Apps
25 Video Conferencing Participants
choose own SIP Trunk
Auto Provisioning
PRO Edition
USD 250
Starting from 4SC
All Standard Free Features +
CRM Integration
Office 365 Integration
100 Web Conferencing participants
Call Queues
Call Reports
Call Recording
Contact center
Enterprise
USD 350
Starting from 4SC
All Pro Features +
250 web conference participants
inbuilt failover
standby license
Custom IP Phone logo
Call recording control
Basic
USD 199
Per Month
Unlimited calling in U.S., Canada, Mexico and Puerto Rico
Low international rates
FREE number transfer
Business modes for open and closed hours
Easy installation
Regular
USD 20
User/Month
Voicemail, Voicemail to Email
Local numbers
Directory listings
VoIP service
Microsoft Outlook Integration
Unlimited calling
Standard
USD 25
User/Month
All feature in Essential
99.999% high-availability SLA
Internet fax
Multi-level auto attendant
Call log reports
Premium
USD 35
User/Month
All feature in Standard
Automatic call recording
Quality of service (QoS) reports
Multi-site support
Custom app development and deployment
Inbound caller ID name
Integration with Salesforce, Zendesk®, and Desk.com
Single Sign-On
ultimate
USD 50
User/Month
All feature in Premium
Voicemail-to-text
Customer Support
The quality and timeliness of support are important parameters when comparing 3CX with Ooma. 3CX offers Email, Phone, Live Support, Training and Tickets to its customers, while Ooma provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
3CX and Ooma are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Polish
Portuguese
Russian
Spanish
English
Dutch
English
French
Typical Customer
The target customer base of 3CX vs Ooma is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
Startups
Enterprises
SMEs
Freelancer
Startups
SMEs
Enterprises
Video
To gain a better understanding of how these 3CX and Ooma work, you can check out the videos below. Browse through the videos and make the right choice.
More Comparisons
.jpg){kind=logo}
Alternatives
