In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Act! versus Escala. To get better insight, here’s how users have rated these products. Act! is rated 5.0 while Escala is rated 5.0.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All CRM Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
.png){kind=logo}
Plans and Pricing
Compare pricing of Act! vs Escala with the following detailed pricing plan info. Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365. On the other hand, Escala comes in 2 packages: Starter, Pro.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Act! and Escala based on their key features and functionalities to pick the right one for your business.
- Email Marketing
- Reporting & Analytics
- Sales Pipeline Management
- Task Management
- Contact Manager
- Email Integration
- Workflow Automation
- Inventory Management
- Customizable Dashboards
- Customer History Tracking
- Customer Management
- Custom Fields
- CRM & Sales Reports
- Contact Management
- Document Management
- Email Marketing
- Reporting & Analytics
- Sales Pipeline Management
- Task Management
- Contact Manager
- Email Integration
- Workflow Automation
- Inventory Management
- Customizable Dashboards
- Customer History Tracking
- Customer Management
- Custom Fields
- CRM & Sales Reports
- Contact Management
- Document Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Act! and Escala for better insights.
Awards
Act! and Escala have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Act! and Escala in CRM Software category, we've provided an average user rating for each software below. Act! has 3 reviews while Escala has 1 review
Pros
Customer First is a great software and a blessing to me as a freelancer. It is very easy to navigate, giving you the best response to customer needs in a timely manner, which is imperative. The main asset provided is the email integration, which is very quick and easy to use. Customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. Rapid resolution of bugs and other customer issues is the name of the game with software development. Thats why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. Customer First gives anyone the ability to be successful in whatever business they may be doing. You will definitely love Customer First. I suggest and recommend it to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.
Posted by - syed shameel
Cons
As with all technology, there are a few drawbacks. I think some of the functions have the potential to be more user-friendly. Inserting a database could be easier to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here.
Posted by - syed shameel
Pros
For me, the most impressive thing is the accessibility the tool offers, as well as the ease with which our sales team can work more efficiently.
Posted by - Alfredo Cetina
Cons
I think tracking was slightly off in some areas, but it's nothing we couldn't adjust later.
Posted by - Alfredo Cetina
Specifications
Check out the specifications of Act! and Escala. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Act! and Escala work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Act! and Escala and learn how they operate. Explore the company name, its location, and more!
Act! LLC
Scottsdale
Escala
Alternatives
.png){kind=logo}
FAQs
Which is the better option between Act! and Escala?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Act! has an advantage over Escala.
What are the key features of Act! and Escala?
Key features of Act! include contact management, calendar & activity tracking, sales pipeline management, email marketing, marketing automation, customer history tracking, while Escala offers features, such as contact management, sales pipeline management, email integration, task management.
For what other purposes can Act! and Escala be used?
Apart from being a CRM software, Act! can be used as a contact management software, client management software and mac crm software, while Escala can be utilized as a landing page software.
Act! and Escala cater to which types of businesses?
Act! is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Escala is suitable for Startups, Mid-Market & Enterprises.
What level of customer support can I expect from Act! and Escala?
Act! provides customer support over various channels including phone, email, live support and tickets, and Escala provides customer support over phone, email, live support and more.
Act!
