In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Act! versus Pipedrive. To get better insight, here’s how users have rated these products. Act! is rated 5.0 while Pipedrive is rated 4.5.

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Plans and Pricing

Compare pricing of Act! vs Pipedrive with the following detailed pricing plan info. Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Act! Growth Suite
$ 79

User/Month

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Act! CRM
$ 35

User/Month

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Act! 365
$ 10

User/Month

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Essential
$ 12

User/Month

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Advanced
$ 25

User/Month

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Professional (Most Popular)
$ 50

Users/Month

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Power
$ 60

User/Month

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Enterprise
$ 75

User/Month

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Basic
$ 0

Per Month

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Plus
$ 20

Seat/Month

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Professional
$ 30

Seat/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Act! and Pipedrive for better insights.

Awards

Act! and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Act! Award
Act! Award
Act! Award
Payment Type

Below is the comparison of the starting price and payment method of Act! and Pipedrive. You can purchase Act! with User/Month payment plans. Whereas, Pipedrive provides User/Month payment plans. Act! provides a free trial whereas, Pipedrive does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Act! and Pipedrive based on their key features and functionalities to pick the right one for your business.

Case Management

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

Customer Management

Document Management

Email Integration

Email Templates

Inventory Management

Lead Generation

Marketing Automation

Product Database

Project Management

Sales Tracking

Opportunity Management

Lead Management

Customer DataBase

Performance Metrics

Document Storage

Dashboard

Key Performance Indicators

Call Center Management

A/B Testing

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Campaign Management

Lead Nurturing

Knowledge Base

Contract Management

Calendar Management

Web Forms

Campaign Analysis

Customizable Templates

Proposal Management

Team Management

Interaction Tracking

Landing Pages

Sales Pipeline Tracking

Sales Dashboards & Reports

Progress Tracking

Mobile Access

Contact History

Templates

Reporting & statistics

Email Marketing

Sales pipeline management

Drag & Drop

Marketing Reports

Shared Contacts

Appointment Reminders

Reporting/Analytics

Text Editor

Calendar/Reminder System

Marketing Automation Integration

Customer Profiles

GDPR Compliance

Search/Filter

Knowledge Library

Drip Campaigns

Mobile Optimized Emails

WYSIWYG Email Editor

Text Messaging

Customizable CTAs

Customer Surveys

Calendar Sync

Landing Pages/Web Forms

WYSIWYG Rich Text Editing

KPIs

Read More

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

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Document Management

Email Marketing / SMS Marketing

Performance Management

Contact Management

Data Security

Workflow Management

Payment Processing

Dashboard

Analytics

Coupons

Mass Texting

Scheduling

Shortcodes

Approval Process Control

Data Management

Workflow Automation

Team Management

Landing Pages

Sentiment Analysis

Sales Dashboards & Reports

Social media management

Sales pipeline management

Online Payment Processing

Reporting/Analytics

Access Controls/Permissions

Quotes/Estimates

Engagement Monitoring

Scheduling & Appointments

Centralized Inbox

TeamChat

Phone & Video Calls

Estimates & Invoices

Online Reviews

Advertising Campaigns

Enhanced Local Listings

AI Recommendations

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Still Confused to find the best software?
Overall Ratings

Compare how Act! stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Act! and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Act! has 3 reviews while Pipedrive has 21 reviews

islam. Pakistan

Review for Act

Pros

Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.

Cons

Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.

Read all 3 reviews
Harshit

Best CRM for B2B Industry

Pros

The most impressive is the pipeline where we have the complete visibility of the deals with which are nurturing.

Cons

Nothing much but it doesn't have the utm tracking on the leads and also there is not open api to push leads into the other CRMs.

Read all 21 reviews
Liz Y

It has been a very helpful tool for our business

Pros

CRM system functionality, easy of use.

Cons

Customer service is not as good as the software.

Read all 1 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Act! is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Pipedrive is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Act! with Pipedrive. Act! offers Email, Phone, Live Support, Training and Tickets to its customers, while Pipedrive provides Email, Live Support, Training and Tickets.

phone

email

live support

tickets

training

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Act! and Pipedrive are supported in the following languages.

Dutch

English

French

German

Spanish

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

English

French

German

Polish

Russian

Spanish

Typical Customer

The target customer base of Act! vs Pipedrive is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Integrations

Find out which tools Act! and Pipedrive integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

(Not Provided by Vendor)

Google Workspace

Microsoft Office 365

Slack

Mailchimp

Zoom

Zendesk

Zapier

Trello

HubSpot

QuickBooks

Xero

Dropbox

Evernote

LinkedIn Sales Navigator

Calendly

(Not Provided by Vendor)

Video

To gain a better understanding of how these Act! and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Act! and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name :

Act! LLC

Headquarter :

Scottsdale

Website :

Visit Website

Company Name :

Pipedrive

Headquarter :

New York

Website :

Visit Website

Company Name :

Thryv, Inc

Headquarter :

Bristol

Website :

Visit Website

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