Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Act! vs. Zendesk Sell all in one place to simplify your decision-making process. Act! is rated 5.0 while Zendesk Sell is rated 4.0.
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Plans and Pricing
Compare pricing of Act! vs Zendesk Sell with the following detailed pricing plan info. Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365. On the other hand, Zendesk Sell comes in 4 packages: Team, Professional, Enterprise, Elite.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Act! and Zendesk Sell based on their key features and functionalities to pick the right one for your business.
- Sales Pipeline Management
- CRM & Sales Reports
- Reporting & Analytics
- Lead Generation
- Calendar & Activity Tracking
- Email Integration
- Product Database
- Customizable Dashboards
- Mobile Access
- Document Management
- CRM & Sales Dashboards
- Role Based Security
- Marketing Automation
- Email Templates
- Custom Fields
- Sales Pipeline Management
- CRM & Sales Reports
- Reporting & Analytics
- Lead Generation
- Calendar & Activity Tracking
- Email Integration
- Product Database
- Customizable Dashboards
- Mobile Access
- Document Management
- CRM & Sales Dashboards
- Role Based Security
- Marketing Automation
- Email Templates
- Custom Fields
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Act! and Zendesk Sell for better insights.
Awards
Act! and Zendesk Sell have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Act! and Zendesk Sell in CRM Software category, we've provided an average user rating for each software below. Act! has 3 reviews while Zendesk Sell has 1 review
Pros
Customer First is a great software and a blessing to me as a freelancer. It is very easy to navigate, giving you the best response to customer needs in a timely manner, which is imperative. The main asset provided is the email integration, which is very quick and easy to use. Customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. Rapid resolution of bugs and other customer issues is the name of the game with software development. Thats why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. Customer First gives anyone the ability to be successful in whatever business they may be doing. You will definitely love Customer First. I suggest and recommend it to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.
Posted by - syed shameel
Cons
As with all technology, there are a few drawbacks. I think some of the functions have the potential to be more user-friendly. Inserting a database could be easier to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here.
Posted by - syed shameel
Pros
Its implementation is widespread, and one of the qualities that we use best and that contributes the most to our work is the mobile application, as it is easy and much more practical to use at any time and anywhere. As CRM software, it provides us with multiple integration functions with social networks, email, and calendars, among other powerful tools. It allows us to manage current clients and potential clients; in this way, we maintain greater knowledge and control over our client portfolio.
Posted by - Suhail Ameen
Cons
Customer service used to be one of their strong points. You could get an answer via chat within just a couple of minutes, or call them on the phone if you wanted, etc. Lately, that has not been the case. I havent been able to get ahold of a sales or support person after over 2 days of trying... I hope they fix this.
Posted by - Suhail Ameen
Specifications
Check out the specifications of Act! and Zendesk Sell. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Act! and Zendesk Sell work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Act! and Zendesk Sell and learn how they operate. Explore the company name, its location, and more!
Act! LLC
Scottsdale
Zendesk
San Francisco
Alternatives
FAQs
For what other purposes can Act! and Zendesk Sell be used?
Apart from being a CRM software, Act! can be used as a contact management software, client management software and mac crm software, while Zendesk Sell can be utilized as a sales management software, sales engagement software and contact management software.
Which mobile platforms do Act! and Zendesk Sell support?
Act! supports Android and IOS, while Zendesk Sell supports Android.
What level of customer support can I expect from Act! and Zendesk Sell?
Act! provides customer support over various channels including phone, email, live support and tickets, and Zendesk Sell provides customer support over phone, email, live support and more.
What are the key features of Act! and Zendesk Sell?
Key features of Act! include contact management, calendar & activity tracking, sales pipeline management, email marketing, marketing automation, customer history tracking, while Zendesk Sell offers features, such as lead management, contact management, deal management, email integration.
Do Act! and Zendesk Sell offer a free trial?
Yes, Act! and Zendesk Sell provide a free trial to its users.
Act!
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