Identifying the ideal Call Center Software to suit your specific requirements can be challenging. Aircall is headquartered at Paris , while Bonvoice is headquartered at Array. Choosing software like Aircall or Bonvoice requires thorough contemplation and comparing key factors. The question remains - Aircall vs. Bonvoice - which is the superior option? Check out the in-depth comparison now!

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Plans and Pricing

Compare pricing of Aircall vs Bonvoice with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, Bonvoice comes in 3 packages: Beginner Unlimited, Beginner Limited, Beginner Limited.

Premium
$ 30

User/Month/Billed Annually

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Enterprise
$ 50

User/Month/Billed Annually

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Beginner Unlimited
$ 42

Per Month

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Beginner Limited
$ 208

Per Year

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Beginner Limited
$ 21

Per Month

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Aircall and Bonvoice for better insights.

Aircall Screenshot
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1/5

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Aircall Screenshot
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1/1

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Awards

Aircall and Bonvoice have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

Aircall Award

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Aircall Award

Payment Type

Below is the comparison of the starting price and payment method of Aircall and Bonvoice. You can purchase Aircall with User/Month/Billed Annually payment plans. Whereas, Bonvoice provides Per Month payment plans. Aircall provides a free trial whereas, Bonvoice does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Aircall and Bonvoice based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Blended Call Center

Call Logging

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Reporting

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CRM integration

Call Center

Mobile App

IVR and Dial Groups

Call Routing

API Integration

Call Recording

Smart Call Tracking

Toll Free Number

Single Access Number

Conferencing

Call Center Management

Call Monitoring

IVR / Voice Recognition

Outbound Reporting

VoIP

Virtual Call Center

Analytical Reports

Outgoing Call Tracking

Outbound Caller ID

IVR System

Auto Dialer

Call Hold

Multi Lingual IVR

Outgoing SMS

Flexible Rate Tables

Call Duration

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CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

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Overall Ratings

Compare how Aircall stacks up against Bonvoice in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Aircall and Bonvoice in Call Center Software category, we've provided an average user rating for each software below. Aircall has received no reviews while Bonvoice has not received any reviews. Be the first one to write Bonvoice review

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Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. Aircall is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Bonvoice is available on Windows, MacOs desktop platforms and Android mobile platforms.

Windows

MacOs

IOS

Android

Windows

MacOs

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Aircall with Bonvoice. Aircall offers Email, Phone and Training to its customers, while Bonvoice provides Email, Phone, Live Support and Training.

phone

email

training

phone

email

live support

training

phone

email

live support

tickets

training

Languages Supported

Aircall and Bonvoice are supported in the following languages.

English

French

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of Aircall vs Bonvoice is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

Video

To gain a better understanding of how these Aircall and Bonvoice work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Aircall and Bonvoice and learn how they operate. Explore the company name, its location, and more!

Company Name :

Aircall

Headquarter :

Paris

Website :

Visit Website

Company Name :

Bonvoice Solutions Pvt Ltd

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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