As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Aircall and DialerHQ. For a better product experience, Aircall offers customer support on Email, Phone and Training and DialerHQ offers customer support on Email, Phone, Live Support and Tickets.

Plans and Pricing

Compare pricing of Aircall vs DialerHQ with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, DialerHQ has not provided information about its pricing.

Premium
$ 30

User/Month/Billed Annually

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Enterprise
$ 50

User/Month/Billed Annually

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Ai Voice
$ 15

Per Month

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Ai Meetings
$ 15

Per Month

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Ai Contact Center
$ 80

Per Month

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Ai Sales
$ 60

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Aircall and DialerHQ for better insights.

Aircall Screenshot
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1/5

Aircall Screenshot Aircall Screenshot Aircall Screenshot Aircall Screenshot
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Aircall Screenshot
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1/1

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Aircall Screenshot
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1/5

Aircall Screenshot Aircall Screenshot Aircall Screenshot Aircall Screenshot
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Awards

Aircall and DialerHQ have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

Aircall Award
Aircall Award
Aircall Award
Payment Type

Below is the comparison of the starting price and payment method of Aircall and DialerHQ. You can purchase Aircall with User/Month/Billed Annually payment plans. Whereas, Information related to the payment plans of DialerHQ is unavailable. Aircall provides a free trial whereas, DialerHQ does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Aircall and DialerHQ based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Blended Call Center

Call Logging

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Reporting

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CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Real Time Reporting

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Call Logging

Call Scripting

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Email Support

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Call Duration

Call Volume

Conference calling

Call Whisper

Call Queue

Multi-level IVR Menus

VoIP/Wi-Fi Calling

Local presence

Smart DID Routing

Auto Rotate

Global Connect

Live Call Monitoring

Call Reminder

Forward to Device

Sticky Agent

After Call Work

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Call Center

Contact Management

Call Routing

Call Recording

Real Time Reporting

Conferencing

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Voice & Data Integration

Call Logging

Virtual Call Center

Video Call Recording

Reporting

Mobile Access

Power Dialer

Audio / Video Conferencing

Chat / Messaging

Call Transfer

Voicemail

Caller ID

Virtual Extensions

Web Conferencing

Artificial Intelligence

Reporting and Analytics

Voicemail Transcription

Caller Identification

Multiple Scripts

Voice Mail

SIP Trunking

Omnichannel

Speech Analytics

Call analytics

Conference calling

Virtual phone numbers

Screen Sharing

Visual Voicemail

Voicemail Drop

Auto Attendant

Call Queues

Outbound Caller ID Customization

Caller ID and Call Blocking

Video Calls

Simultaneous Call Handling

Business Phone Number

Business text messaging

Automatic call distributor

Real-time assist

Contact center analytics

Porting numbers

Local presence

Dial-in number

Legal conferencing

Contact center sentiment analysis

Customer satisfaction (CSAT)

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Still Confused to find the best software?
Overall Ratings

Compare how Aircall stacks up against DialerHQ in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Aircall and DialerHQ in Call Center Software category, we've provided an average user rating for each software below. Aircall has received no reviews while DialerHQ has 17 reviews

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Salina Dayton

Virtual calling simplified.

Pros

No disappointments, love the features. I am happy to invest in this product.

Cons

I get everything that I need for my business. Great team.

Read all 17 reviews
Shah wali Mustafa

Review about gym insight

Pros

Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr

Cons

As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features

Read all 3 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. Aircall is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. DialerHQ is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Aircall with DialerHQ. Aircall offers Email, Phone and Training to its customers, while DialerHQ provides Email, Phone, Live Support and Tickets.

phone

email

training

phone

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

Aircall and DialerHQ are supported in the following languages.

English

French

English

English

French

German

Japanese

Typical Customer

The target customer base of Aircall vs DialerHQ is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Integrations

Find out which tools Aircall and DialerHQ integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

(Not Provided by Vendor)

PipeDrive

HubSpot

Zoho

Salesforce

Shopify

Slack

(Not Provided by Vendor)

Video

To gain a better understanding of how these Aircall and DialerHQ work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Aircall and DialerHQ and learn how they operate. Explore the company name, its location, and more!

Company Name :

Aircall

Headquarter :

Paris

Website :

Visit Website

Company Name :

Bueno Technologies Inc

Headquarter :

Delaware

Website :

Visit Website

Company Name :

Dialpad, Inc

Headquarter :

San Ramon

Website :

Visit Website

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