Identifying the ideal Call Center Software to suit your specific requirements can be challenging. Aircall is headquartered at Paris , while Gong.io is headquartered at Array. Choosing software like Aircall or Gong.io requires thorough contemplation and comparing key factors. The question remains - Aircall vs. Gong.io - which is the superior option? Check out the in-depth comparison now!

Plans and Pricing

Compare pricing of Aircall vs Gong.io with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, Gong.io has not provided information about its pricing.

Premium
$ 30

User/Month/Billed Annually

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Enterprise
$ 50

User/Month/Billed Annually

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Mobile
$ 20

Per Month

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Premium
$ 30

Per Month

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Advanced
$ 40

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Aircall and Gong.io for better insights.

Awards

Aircall and Gong.io have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

Aircall Award
Aircall Award
Aircall Award

Payment Type

Below is the comparison of the starting price and payment method of Aircall and Gong.io. You can purchase Aircall with User/Month/Billed Annually payment plans. Whereas, Information related to the payment plans of Gong.io is unavailable. Aircall provides a free trial whereas, Gong.io does not provide a free trial.

Free Trial

Monthly

Monthly

Yearly

Free Trial

Monthly

Features

Compare between Aircall and Gong.io based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Blended Call Center

Call Logging

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Reporting

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Meeting Management

Performance Management

Training Management

Call Recording

Performance Metrics

Assessments

Onboarding

Collaboration

Dashboard

Escalation Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Data Management

Sentiment Analysis

Audio / Video Conferencing

Sales Trend Analysis

Competitor Analysis

Speech Recognition

Reporting/Analytics

Content Management

Code-free Development

Archiving

Omni-Channel

Statistical Analysis

Contextual Guidance

Correlation Analysis

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Call Routing

Call Recording

Call Monitoring

IVR / Voice Recognition

Call Logging

Video Call Recording

Mobile Access

Virtual Extensions

Employee Directory

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Overall Ratings

Compare how Aircall stacks up against Gong.io in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.1

Ease of use

Out of 5

Value for money Value for money 3.9

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Aircall and Gong.io in Call Center Software category, we've provided an average user rating for each software below. Aircall has received no reviews while Gong.io has not received any reviews. Be the first one to write Gong.io review

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Daniyal

Unleashing Communication Potential: A Comprehensive Review of Vonage

Pros

One standout feature of Vonage is its versatility, catering to businesses of all sizes and industries. Whether a small startup seeking scalable communication solutions or a multinational corporation requiring enterprise-grade infrastructure.

Cons

While Vonage boasts an extensive feature set, occasional technical glitches or service disruptions may occur, necessitating timely support and troubleshooting. Additionally, while Vonage's pricing remains competitive but can get better.

Read all 10 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. Aircall is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Gong.io is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Aircall with Gong.io. Aircall offers Email, Phone and Training to its customers, while Gong.io provides Email.

phone

email

training

email

phone

email

live support

tickets

training

Languages Supported

Aircall and Gong.io are supported in the following languages.

English

French

English

English

Typical Customer

The target customer base of Aircall vs Gong.io is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

Enterprises

SMEs

Freelancer

Video

To gain a better understanding of how these Aircall and Gong.io work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Aircall and Gong.io and learn how they operate. Explore the company name, its location, and more!

Company Name :

Aircall

Headquarter :

Paris

Website :

Visit Website

Company Name :

Gong.io

Website :

Visit Website

Company Name :

Vonage

Headquarter :

Holmdel

Website :

Visit Website

Alternatives