Choosing the right Call Center Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Aircall and JustCall. The critical question remains: Aircall versus JustCall - which is better? Aircall offers robust features such as Call Routing, Call Recording and Call Management while JustCall has features like Contact Management, Call Recording and Call Center Management.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Aircall and JustCall for better insights.
Awards
Aircall and JustCall have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Payment Type
Below is the comparison of the starting price and payment method of Aircall and JustCall. You can purchase Aircall with User/Month/Billed Annually payment plans. Whereas, JustCall provides Per Month payment plans. Aircall provides a free trial whereas, JustCall does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Features
Compare between Aircall and JustCall based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Blended Call Center
Call Logging
Inbound Call Center
Outbound Call Center
Virtual Call Center
Contact Management
Call Recording
Call Center Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
Call Routing
Call Management
Call Monitoring
Call Logging
Virtual Call Center
Mobile Access
Call List Management
Virtual Extensions
Employee Directory
User Ratings
Based on all the user reviews and ratings received by Aircall and JustCall in Call Center Software category, we've provided an average user rating for each software below. Aircall has received no reviews while JustCall has not received any reviews. Be the first one to write JustCall review
No reviews yet. Be the first to review
Write a reviewNo reviews yet. Be the first to review
Write a reviewsaipureddy chandrasekhar
Ooma office is an incredible VOIP Answer for a SMB
Pros
Ooma Office phone framework is not difficult to utilize, carries out well with our web, has generally important adornments for our ongoing telephone equipment (didn't have to redesign), and is exceptionally practical. The application for my telephone makes it exceptionally simple to settle on and get decisions when I'm out of the workplace with our old landline number. It was simple to transfer our previous local phone number.
Cons
a few details: 1) informing or the evacuation of old messages, would like the capacity to recover messages or at any rate, permit me to uphold them prior to eliminating them; 2) While we are on the subject of text messaging, I absolutely require the capability to send pictures via text.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. Aircall is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. JustCall is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms.
Windows
Macintosh
IOS
Android
Windows
Macintosh
IOS
Android
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Aircall vs JustCall with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, JustCall comes in 2 packages: Standard, Premium.
Premium
USD 30
User/Month/Billed Annually
Professional call-center features
Unlimited inbound calls
Helpdesk integrations and API
Smart queuing
Phone support
Enterprise
USD 50
User/Month/Billed Annually
All features of Premium plan
Salesforce integration
Advanced analytics and reporting
Unlimited concurrent calls
Account manager and 7/7 hotline
Standard
USD 25
Per Month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Premium
USD 50
Per Month
All Features in Standard
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
Basic
USD 199
Per Month
Unlimited calling in U.S., Canada, Mexico and Puerto Rico
Low international rates
FREE number transfer
Business modes for open and closed hours
Easy installation
Customer Support
The quality and timeliness of support are important parameters when comparing Aircall with JustCall. Aircall offers Email, Phone and Training to its customers, while JustCall provides Email, Phone, Live Support, Training and Tickets.
phone
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Aircall and JustCall are supported in the following languages.
English
French
English
English
Typical Customer
The target customer base of Aircall vs JustCall is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Startups
Enterprises
SMEs
Video
To gain a better understanding of how these Aircall and JustCall work, you can check out the videos below. Browse through the videos and make the right choice.
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