Choosing the right Call Center Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Aircall and JustCall. The critical question remains: Aircall versus JustCall - which is better? Aircall offers robust features such as Call Routing, Call Recording and Call Management while JustCall has features like Contact Management, Call Recording and Call Center Management.

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Aircall and JustCall for better insights.

Aircall Screenshot
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1/5

Aircall Screenshot Aircall Screenshot Aircall Screenshot Aircall Screenshot
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Aircall Screenshot
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1/2

Aircall Screenshot
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Awards

Aircall and JustCall have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

Aircall Award
Aircall Award

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Payment Type

Below is the comparison of the starting price and payment method of Aircall and JustCall. You can purchase Aircall with User/Month/Billed Annually payment plans. Whereas, JustCall provides Per Month payment plans. Aircall provides a free trial whereas, JustCall does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Features

Compare between Aircall and JustCall based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Blended Call Center

Call Logging

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Reporting

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Contact Management

Call Recording

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Telemarketing Management

Voice & Data Integration

VoIP

Campaign Management

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Reporting/Analytics

Auto Dialer

Real-time Chat

Interactive Voice Response

Queue Management

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Call Routing

Call Management

Call Monitoring

Call Logging

Virtual Call Center

Mobile Access

Call List Management

Virtual Extensions

Employee Directory

User Ratings

Based on all the user reviews and ratings received by Aircall and JustCall in Call Center Software category, we've provided an average user rating for each software below. Aircall has received no reviews while JustCall has not received any reviews. Be the first one to write JustCall review

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saipureddy chandrasekhar

Ooma office is an incredible VOIP Answer for a SMB

Pros

Ooma Office phone framework is not difficult to utilize, carries out well with our web, has generally important adornments for our ongoing telephone equipment (didn't have to redesign), and is exceptionally practical. The application for my telephone makes it exceptionally simple to settle on and get decisions when I'm out of the workplace with our old landline number. It was simple to transfer our previous local phone number.

Cons

a few details: 1) informing or the evacuation of old messages, would like the capacity to recover messages or at any rate, permit me to uphold them prior to eliminating them; 2) While we are on the subject of text messaging, I absolutely require the capability to send pictures via text.

Read all 1 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. Aircall is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. JustCall is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms.

Windows

Macintosh

IOS

Android

Windows

Macintosh

IOS

Android

Windows

Macintosh

IOS

Android

Plans and Pricing

Compare pricing of Aircall vs JustCall with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, JustCall comes in 2 packages: Standard, Premium.

Premium

USD 30

User/Month/Billed Annually

Professional call-center features

Unlimited inbound calls

Helpdesk integrations and API

Smart queuing

Phone support

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Enterprise

USD 50

User/Month/Billed Annually

All features of Premium plan

Salesforce integration

Advanced analytics and reporting

Unlimited concurrent calls

Account manager and 7/7 hotline

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Standard

USD 25

Per Month

1 Local Phone number

1 Team Member

Call Tracking

Call Recording

Call Forwarding

Call & SMS Analytics

Call Notes & Ratings

SMS & MMS Inbox

Voicemail Drop

IVR (Phone Tree/Call Menu)

Business Hours

Appointment Scheduler

Unlimited Integrations

Email & Chat Support

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Premium

USD 50

Per Month

All Features in Standard

Auto Dialer

SMS Bots

Salesforce Integration

API & Webhook Access

Call Monitoring

Call Barging

Call Whispering

Bulk SMS Campaigns

SMS Automation & Triggers

Advanced Integrations

Custom Workflows

Post Call Surveys

Training & Onboarding

Priority Support

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Basic

USD 199

Per Month

Unlimited calling in U.S., Canada, Mexico and Puerto Rico

Low international rates

FREE number transfer

Business modes for open and closed hours

Easy installation

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Customer Support

The quality and timeliness of support are important parameters when comparing Aircall with JustCall. Aircall offers Email, Phone and Training to its customers, while JustCall provides Email, Phone, Live Support, Training and Tickets.

phone

email

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Aircall and JustCall are supported in the following languages.

English

French

English

English

Typical Customer

The target customer base of Aircall vs JustCall is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Startups

Enterprises

SMEs

Video

To gain a better understanding of how these Aircall and JustCall work, you can check out the videos below. Browse through the videos and make the right choice.

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