Identifying the ideal Call Center Software to suit your specific requirements can be challenging. Aircall is headquartered at Paris, while KrispCall is headquartered at Singapore. Choosing software like Aircall or KrispCall requires thorough contemplation and comparing key factors. The question remains - Aircall vs. KrispCall - which is the superior option? Check out the in-depth comparison now!

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List of All Call Center Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Aircall vs KrispCall with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, KrispCall comes in 2 packages: Essential, Standard.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 30
User/Month/Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 15
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Aircall and KrispCall based on their key features and functionalities to pick the right one for your business.

  • Custom Greetings
  • Warm Transfer
  • Call Logging
  • Outbound Call Center
  • Call Masking
  • Click To Dial
  • Call Queuing
  • Call Transfer
  • Live Call Monitoring
  • Analytics And Reporting
  • Ivr
  • CRM Integration
  • Call Monitoring
  • Call Reporting
  • Call Management
View All Aircall Features
  • Custom Greetings
  • Warm Transfer
  • Call Logging
  • Outbound Call Center
  • Call Masking
  • Click To Dial
  • Call Queuing
  • Call Transfer
  • Live Call Monitoring
  • Analytics And Reporting
  • Ivr
  • CRM Integration
  • Call Monitoring
  • Call Reporting
  • Call Management
View All KrispCall Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Aircall and KrispCall for better insights.

Ratings

Compare how Aircall stacks up against KrispCall in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

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Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 4.5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 4.9
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All KrispCall Reviews

Awards

Aircall and KrispCall have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

Aircall Award
Aircall Award

User Reviews

Based on all the user reviews and ratings received by Aircall and KrispCall in Call Center Software category, we've provided an average user rating for each software below. Aircall has received no reviews while KrispCall has 8 reviews

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Pros

The most impressive things about them are the easy setup, good support, and integration with our CRM, Pipedrive.

Posted by - Mia Mavricks

Pros

KrispCall support is the most impressive aspect of KrispCall. Plus, its flexibility.

Posted by - Mason Williams

Cons

Integrations

Posted by - Kaylee Chase

Cons

Having a bulk SMS scheduling feature would be incredibly helpful.

Posted by - John

View All KrispCall Reviews

Specifications

Check out the specifications of Aircall and KrispCall. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Aircall and KrispCall. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Aircall and KrispCall work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Aircall and KrispCall and learn how they operate. Explore the company name, its location, and more!

Company Name

Aircall

Headquarter

Paris

Company Name

KrispCall

Headquarter

Singapore

Website
Visit Website

FAQs

Do Aircall and KrispCall offer a free trial?

Yes, Aircall and KrispCall provide a free trial to its users.

What level of customer support can I expect from Aircall and KrispCall?

Aircall provides customer support over various channels including phone, email and training, and KrispCall provides customer support over phone, email, live support and more.

Aircall and KrispCall cater to which types of businesses?

Aircall is suitable for Freelancer, Startups, SMBs & Enterprises, whereas KrispCall is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Which mobile platforms do Aircall and KrispCall support?

Aircall supports Android and IOS, while KrispCall supports Android and IOS.

What are the key features of Aircall and KrispCall?

Key features of Aircall include call routing, ivr, call queuing, call recording, live call monitoring, call whispering, while KrispCall offers features, such as call center software, virtual phone numbers, call recording, ivr system.

KrispCall

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