Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Airtable vs. Freshdesk all in one place to simplify your decision-making process. Airtable is rated 5.0 while Freshdesk is rated 4.5.
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Plans and Pricing
Compare pricing of Airtable vs Freshdesk with the following detailed pricing plan info. Airtable comes in 3 packages: Free, Plus, Pro. On the other hand, Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Airtable and Freshdesk based on their key features and functionalities to pick the right one for your business.
- Commenting
- File Attachments
- Api Access
- Rich Field Types
- Grid View
- Customizable Templates
- Collaborative Workspace
- Form View
- Gallery View
- Calendar View
- CRM & Sales Reports
- Automations
- Reporting And Analytics
- Accounting
- Invoice
- Commenting
- File Attachments
- Api Access
- Rich Field Types
- Grid View
- Customizable Templates
- Collaborative Workspace
- Form View
- Gallery View
- Calendar View
- CRM & Sales Reports
- Automations
- Reporting And Analytics
- Accounting
- Invoice
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Airtable and Freshdesk for better insights.
Awards
Airtable and Freshdesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Airtable and Freshdesk in CRM Software category, we've provided an average user rating for each software below. Airtable has 2 reviews while Freshdesk has 26 reviews
Pros
Very precise to use and easy to customize according to your needs.
Posted by - nikhil sachan
Pros
It is highly customizable and user-friendly, ideal for form management, CRM, and task tracking. Its seamless integration with major business tools, along with helpful resources and reliable support, enhance productivity and user experience.
Posted by - Manish Shaw
Cons
Customization of dates should be improved as sorting dates is sometimes tough.
Posted by - nikhil sachan
Cons
Its limited complexity for advanced data needs, a learning curve for advanced features, dependency on internet connectivity, costs for premium features, data security concerns, customization constraints, and reliance on third-party integrations.
Posted by - Manish Shaw
Pros
Ease of use, easy ticket searching, splitting & merging features of a ticket, rule automation.
Posted by - Anand
Pros
Freshdesk has completely changed the way we manage our support queries.
Posted by - Anmol
Cons
Pricing is a little high. They should provide more features in the sprout plan.
Posted by - Anand
Cons
They upgraded to a new user interface, which looks great, as that had been the only drawback.
Posted by - Anmol
Specifications
Check out the specifications of Airtable and Freshdesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Airtable and Freshdesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Airtable and Freshdesk and learn how they operate. Explore the company name, its location, and more!
Airtable
Alternatives
FAQs
Airtable and Freshdesk cater to which types of businesses?
Airtable and Freshdesk both cater to Startups, Enterprises, SMBs & Freelancer.
Do Airtable and Freshdesk offer a free trial?
Yes, Airtable and Freshdesk provide a free trial to its users.
Which is the better option between Airtable and Freshdesk?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshdesk has an advantage over Airtable.
What are the key features of Airtable and Freshdesk?
Key features of Airtable include customizable views, kanban boards, grid view, calendar view, form view, gallery view, while Freshdesk offers features, such as ticketing management, automations, collaboration, self service portal.
For what other purposes can Airtable and Freshdesk be used?
Apart from being a CRM software, Airtable can be used as a collaboration software, campaign management software, project management software and workflow management software, while Freshdesk can be utilized as a crm software, quality management software and ticketing management software.
Freshdesk
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