Choosing the right Customer Feedback Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by AskNicely and inCust Customer Feedback. The critical question remains: AskNicely versus inCust Customer Feedback - which is better? AskNicely offers robust features such as Survey Management, Feedback Management and Dashboard while inCust Customer Feedback has features like Customer Support, Feedback Management and Surveys & Feedback.

Plans and Pricing

Compare pricing of AskNicely vs inCust Customer Feedback with the following detailed pricing plan info. AskNicely comes in 1 packages: Professional. On the other hand, inCust Customer Feedback comes in 2 packages: Free, Start.

Professional
$ 199

Per Month

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Free
$ 0

Per Month

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Start
$ 15

Per Month

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of AskNicely and inCust Customer Feedback for better insights.

Awards

AskNicely and inCust Customer Feedback have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Feedback Software category.

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AskNicely Award
Payment Type

Below is the comparison of the starting price and payment method of AskNicely and inCust Customer Feedback. You can purchase AskNicely with Per Month payment plans. Whereas, inCust Customer Feedback provides Per Month payment plans. AskNicely provides a free trial whereas, inCust Customer Feedback does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between AskNicely and inCust Customer Feedback based on their key features and functionalities to pick the right one for your business.

Survey Management

Feedback Management

Dashboard

Analytics

Data Analysis Tools

Customer Segmentation

Sentiment Analysis

Feedback Collection

Call Reporting

Tablet Surveys

Mobile Survey

Custom Survey URLs

Skip Logic

Template Library

Email Distribution

Multiple Question Types

Offline Response Collection

Remote Device Management

Detailed Reporting & Alerts

Action Management

Multi-Channel Collection

Text Analysis

Trend Analysis

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Customer Support

Feedback Management

Surveys & Feedback

Feedback Collection

Complaint Monitoring

Customer Engagement

Offline Response Collection

Rate Management

Experience Management

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Overall Ratings

Compare how AskNicely stacks up against inCust Customer Feedback in terms of ratings and user experience. Select the Customer Feedback software that perfectly aligns with your business requirements.

Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 3.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by AskNicely and inCust Customer Feedback in Customer Feedback Software category, we've provided an average user rating for each software below. AskNicely has 2 reviews while inCust Customer Feedback has not received any reviews. Be the first one to write inCust Customer Feedback review

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Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Customer Feedback Software. AskNicely is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. inCust Customer Feedback is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing AskNicely with inCust Customer Feedback. AskNicely offers Email, Phone, Live Support, Training and Tickets to its customers, while inCust Customer Feedback provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

AskNicely and inCust Customer Feedback are supported in the following languages.

Chinese

Dutch

English

French

German

Hindi

Italian

Japanese

Polish

Russian

Spanish

Swedish

Turkish

English

German

Ukrainian

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of AskNicely vs inCust Customer Feedback is mentioned below. Check which software fits your business requirements perfectly.

Enterprises

SMBs

SMBs

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools AskNicely and inCust Customer Feedback integrate with and make the right choice. Get the Customer Feedback software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these AskNicely and inCust Customer Feedback work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details AskNicely and inCust Customer Feedback and learn how they operate. Explore the company name, its location, and more!

Company Name :

AskNicely

Headquarter :

Portland

Website :

Visit Website

Company Name :

inCust Ltd

Headquarter :

London

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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