Choosing the right Call Center Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Aspect and RingCentral. The critical question remains: Aspect versus RingCentral - which is better? Aspect offers robust features such as Document Management, Performance Management and Quality Management while RingCentral has features like Call Recording, Call Management and Call Monitoring.

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Plans and Pricing

Compare pricing of Aspect vs RingCentral with the following detailed pricing plan info. Aspect has not provided information about its pricing. On the other hand, RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate.

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Regular
$ 20

User/Month

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Standard
$ 25

User/Month

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Premium
$ 35

User/Month

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ultimate
$ 50

User/Month

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Basic
$ 199

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Aspect and RingCentral for better insights.

Aspect Screenshot
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1/1

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Aspect Screenshot
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1/5

Aspect Screenshot Aspect Screenshot Aspect Screenshot Aspect Screenshot
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Awards

Aspect and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

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Aspect Award

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Payment Type

Below is the comparison of the starting price and payment method of Aspect and RingCentral. Information related to the payment plans of Aspect is unavailable. Whereas, RingCentral provides User/Month payment plans. Aspect provides a free trial whereas, RingCentral does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between Aspect and RingCentral based on their key features and functionalities to pick the right one for your business.

Document Management

Performance Management

Quality Management

Contact Management

Call Recording

Email Management

Analytics

Inbound Call Center

Outbound Call Center

Workforce Management

Customer Engagement

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Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

Call Routing

Call Management

Call Monitoring

Call Logging

Virtual Call Center

Mobile Access

Call List Management

Virtual Extensions

Employee Directory

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Overall Ratings

Compare how Aspect stacks up against RingCentral in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Aspect and RingCentral in Call Center Software category, we've provided an average user rating for each software below. Aspect has received no reviews while RingCentral has 1 review

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Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews
Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

Read all 2 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. Aspect is available on Windows desktop platforms. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Windows

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Aspect with RingCentral. Aspect offers Email to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.

email

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Aspect and RingCentral are supported in the following languages.

Chinese

English

German

Japanese

Portuguese

Spanish

Dutch

English

French

English

Typical Customer

The target customer base of Aspect vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Enterprises

Startups

Enterprises

SMEs

Video

To gain a better understanding of how these Aspect and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Aspect and RingCentral and learn how they operate. Explore the company name, its location, and more!

Company Name :

Aspect Software Inc.

Website :

Visit Website

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

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Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

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