In search of the ideal Asset Management Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of AssetExplorer versus ManageEngine ServiceDesk Plus. To get better insight, here’s how users have rated these products. AssetExplorer is rated 5.0 while ManageEngine ServiceDesk Plus is rated 4.8.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements.

Plans and Pricing

Compare pricing of AssetExplorer vs ManageEngine ServiceDesk Plus with the following detailed pricing plan info. AssetExplorer has not provided information about its pricing. On the other hand, ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition.

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Standard Edition
$ 8

Technician/Month

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Professional Edition
$ 16

Technician/Month

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Enterprise Edition
$ 49

Technician/Month

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Starter
$ 19

Agent/Month Billed annually

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Growth
$ 50

Agent/Month Billed annually

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Pro
$ 97

Agent/Month Billed annually

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Enterprise
$ 122

Agent/Month Billed annually

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of AssetExplorer and ManageEngine ServiceDesk Plus for better insights.

(Not Provided by Vendor)
Awards

AssetExplorer and ManageEngine ServiceDesk Plus have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Asset Management Software category.

AssetExplorer Award
AssetExplorer Award
AssetExplorer Award
Payment Type

Below is the comparison of the starting price and payment method of AssetExplorer and ManageEngine ServiceDesk Plus. Information related to the payment plans of AssetExplorer is unavailable. Whereas, ManageEngine ServiceDesk Plus provides Technician/Month payment plans.

Free Trial

Monthly

Yearly

Free Trial

SAAS

Features

Compare between AssetExplorer and ManageEngine ServiceDesk Plus based on their key features and functionalities to pick the right one for your business.

(Not Provided by Vendor)

Asset Management

Document Management

Email Integration

Project Management

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Billing & Invoicing

Surveys & Feedback

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Contract Management

Inbox Queue Management

Incident Management

Known Issue Management

Multiple Brands Products

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Issue Tracking

Macros

Online Forums

Problem Management

Requirements Review

Service Level Management

Service Level Agreement (SLA) Management

Software Metrics

Third Party Integration

To-Do List

Asset Lifecycle Management

Workflow Automation

Network Monitoring

Business Rules Management

Change Management

Push Notifications

Preventive Maintenance

Live Chat

Mobile Notifications

User Provisioning

CMDB

Endpoint Management

Software License Management

Service Catalog

Service desk and help desk functionalities

Self-Service Portal

Read More

Asset Management

Knowledge Management

Project Management

Self Service Portal

Access Controls

Knowledge Base

Contract Management

Incident Management

Ticket Management

Problem Management

Workflow Automation

Business Rules Management

Change Management

Release Management

Approval workflows

Portal Customization

Mobile Apps

Reporting and Analytics

IT Asset Management

SLA Management

Service Catalog

Cloud management

Project Management

Purchase Order Management

SaaS Management

Project Portfolio Management

Workload Management

Orchestration

Workspaces

Workflow Automator

Multiple Portal Languages

Custom SSL

Marketplace Apps

Employee Onboarding

On-call Management

MSP Mode

Alert Management

Service Health Monitoring

Team Dashboards

IP Range Restrictions

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Overall Ratings

Compare how AssetExplorer stacks up against ManageEngine ServiceDesk Plus in terms of ratings and user experience. Select the Asset Management software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by AssetExplorer and ManageEngine ServiceDesk Plus in Asset Management Software category, we've provided an average user rating for each software below. AssetExplorer has 1 review while ManageEngine ServiceDesk Plus has 5 reviews

Vinay

A web-based solution for all your business needs

Pros

AssetExplorer is really highly robust software which will help you to do right and precise asset management of your company. It will help you to streamline all your asset inventories and related tasks.

Cons

Training part could be improved a little.

Read all 1 reviews
Mudit Mishra

I used this for a good time, it's best

Pros

Just awesome

Cons

I didn't find that

Read all 5 reviews
Pinky Subhash Chandra Agarwal

Good

Pros

Product is easy to use. Convenient and simple to understand, even for a fresher.

Cons

Canned response feature, Escalation feature can be improved as of now.

Read all 7 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Asset Management Software. AssetExplorer has not disclosed its deployment platforms. ManageEngine ServiceDesk Plus is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.

(Not Provided by Vendor)

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing AssetExplorer with ManageEngine ServiceDesk Plus. AssetExplorer offers Email to its customers, while ManageEngine ServiceDesk Plus provides Email, Phone, Live Support, Training and Tickets.

email

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

AssetExplorer and ManageEngine ServiceDesk Plus are supported in the following languages.

(Not Provided by Vendor)

Arabic

Chinese

Croatian

Czech

Danish

Dutch

English

French

German

Hebrew

Hungarian

Icelandic

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Serbian

Slovenian

Spanish

Swedish

Turkish

Vietnamese

Welsh

Chinese

Dutch

English

French

German

Italian

Japanese

Korean

Polish

Portuguese

Spanish

Swedish

Typical Customer

The target customer base of AssetExplorer vs ManageEngine ServiceDesk Plus is mentioned below. Check which software fits your business requirements perfectly.

(Not Provided by Vendor)

Startups

Enterprises

SMBs

Freelancer

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools AssetExplorer and ManageEngine ServiceDesk Plus integrate with and make the right choice. Get the Asset Management software that connects with your preferred apps for best results!

(Not Provided by Vendor)

TeamViewer

Zoho Cliq

Zoho Voice

Zoho Flow

Confluence extension

Microsoft

(Not Provided by Vendor)

Video

To gain a better understanding of how these AssetExplorer and ManageEngine ServiceDesk Plus work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details AssetExplorer and ManageEngine ServiceDesk Plus and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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