In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Avaya versus HoduCC Contact Center. To get better insight, here’s how users have rated these products. Avaya is rated 4.7 while HoduCC Contact Center is rated 5.0.

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Plans and Pricing

Compare pricing of Avaya vs HoduCC Contact Center with the following detailed pricing plan info.

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Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 35

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Avaya and HoduCC Contact Center for better insights.

Avaya Screenshot
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1/5

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Awards

Avaya and HoduCC Contact Center have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

Avaya Award
Avaya Award
Avaya Award

Payment Type

Below is the comparison of the starting price and payment method of Avaya and HoduCC Contact Center. Information related to the payment plans of Avaya is unavailable. Whereas, Information related to the payment plans of HoduCC Contact Center is unavailable.

Free Trial

Onetime(Perpetual license)

Free Trial

Monthly

Features

Compare between Avaya and HoduCC Contact Center based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Applications Management

Surveys & Feedback

Call Center Management

Call Sharing

Chat / Messaging

Auto Dialer

Time & Attendance

Alerts / Escalation

CRM

Call Center

Lead Management

Contact Management

Call Routing

Internal Call Transfer

Call Recording

Call Logs

Customer DataBase

Call Management

Application Integration

Social Media Integration

Real Time Monitoring

Live chat system

Real Time Reporting

Surveys & Feedback

Dashboard

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Telemarketing Management

Voice & Data Integration

VoIP

Analytics

Scheduling

Automatic Call Distribution

Computer Telephony

Blended Call Center

Call Logging

Call Scripting

Inbound Call Center

Manual Dialer

Outbound Call Center

Premise-Based Call Center

Progressive Dialer

Queue Manager

Virtual Call Center

Call Sharing

Voice / SMS Alerts

Multi-Campaign

Call Queuing

Data Import & Export

Data Analysis

Call Reporting

Customer Engagement

For Call Centers

Power Dialer

Chat / Messaging

Call Results

Call Transfer

Callback Scheduling

Campaign Specific Caller ID

Call recording

Voicemail

Campaign Management

Preview Dialer

Web Callback

Live Chat

Quotes

Auto-Dialing

Call List Management

Multi-Channel Collection

Real-time Scheduling

Auto Dialer

Omni-Channel

Surveys

Real-time Chat

Interactive Voice Response

Queue Management

Call Parking

Call Duration

Call Volume

Caller Identification

Unattended Call Management

Voice Mail

SIP Trunking

Unified Communications

Ring Groups

Read More

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Overall Ratings

Compare how Avaya stacks up against HoduCC Contact Center in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Avaya and HoduCC Contact Center in Call Center Software category, we've provided an average user rating for each software below. Avaya has 3 reviews while HoduCC Contact Center has 2 reviews

MANOJ SAHU

Avaya review

Pros

Calling facility and productivity.

Cons

Monitoring or Recording

Read all 3 reviews
Sindhav

Best Call Center For small Enterprise

Pros

Best for small business like start up and small company. They provide excellent support to us regarding setup and use of call center software. They include all feature that any call center software required. In addition they also provide CRM integration in call center software.

Cons

I dont have any bad experience in HoduCC.

Read all 2 reviews
Vishal Prasad

Ease to access and call quality is awesome

Pros

CallHippo is very user friendly and provides very good quality connectivity.

Cons

CallHippo Only needs to work on Dialer graphics and User Interface for better experience.

Read all 69 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. Avaya is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. HoduCC Contact Center is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Avaya with HoduCC Contact Center. Avaya offers Email, Phone and Tickets to its customers, while HoduCC Contact Center provides Email, Phone, Live Support, Training and Tickets.

phone

email

tickets

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Avaya and HoduCC Contact Center are supported in the following languages.

English

English

English

Typical Customer

The target customer base of Avaya vs HoduCC Contact Center is mentioned below. Check which software fits your business requirements perfectly.

SMEs

Enterprises

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Integrations

Find out which tools Avaya and HoduCC Contact Center integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

(Not Provided by Vendor)

zoho

salesforce

zendesk

(Not Provided by Vendor)

Video

To gain a better understanding of how these Avaya and HoduCC Contact Center work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Avaya and HoduCC Contact Center and learn how they operate. Explore the company name, its location, and more!

Company Name :

Avaya Inc

Headquarter :

none

Website :

Visit Website

Company Name :

HoduSoft Pvt. Ltd.

Headquarter :

Ahmedabad

Website :

Visit Website

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

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