In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Avaya versus Ooma. To get better insight, here’s how users have rated these products. Avaya is rated 4.7 while Ooma is rated 4.0.
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Compare pricing of Avaya vs Ooma with the following detailed pricing plan info. Avaya has not provided information about its pricing. On the other hand, Ooma comes in 1 packages: Basic.
Take a look at the below screenshots and seamlessly compare the user interface of Avaya and Ooma for better insights.
Avaya and Ooma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Below is the comparison of the starting price and payment method of Avaya and Ooma. Information related to the payment plans of Avaya is unavailable. Whereas, Ooma provides Per Month payment plans.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Avaya and Ooma based on their key features and functionalities to pick the right one for your business.
Call Recording
Call Management
Applications Management
Surveys & Feedback
Call Center Management
Call Sharing
Chat / Messaging
Auto Dialer
Time & Attendance
Alerts / Escalation
Contact Management
Call Routing
Call Recording
Call Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
VoIP
Call Logging
Call Center
Contact Management
Call Routing
Call Recording
Real Time Reporting
Conferencing
Call Center Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Compare how Avaya stacks up against Ooma in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Avaya and Ooma in Call Center Software category, we've provided an average user rating for each software below. Avaya has 3 reviews while Ooma has 2 reviews
Avaya review
Pros
Calling facility and productivity.
Cons
Monitoring or Recording
Disappointed
Pros
The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.
Cons
Tech support should have been able to solve my issue without me creating and paying for a second account.
Review about gym insight
Pros
Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr
Cons
As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features
Deployment is a crucial factor to consider while buying Call Center Software. Avaya is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Ooma is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Avaya with Ooma. Avaya offers Email, Phone and Tickets to its customers, while Ooma provides Email, Phone, Live Support, Training and Tickets.
phone
tickets
phone
live support
tickets
training
phone
live support
tickets
training
Avaya and Ooma are supported in the following languages.
English
English
English
French
German
Japanese
The target customer base of Avaya vs Ooma is mentioned below. Check which software fits your business requirements perfectly.
SMBs
Enterprises
Startups
Enterprises
SMBs
Startups
SMBs
To gain a better understanding of how these Avaya and Ooma work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Avaya and Ooma and learn how they operate. Explore the company name, its location, and more!
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