Choosing the right Help Desk Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by AzureDesk and ReplyDesk. The critical question remains: AzureDesk versus ReplyDesk - which is better? AzureDesk offers robust features such as customizable templates, time tracking and incident management while ReplyDesk has features like multi channel support, customizable templates and customer portal.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Help Desk

4.8

(6 Reviews)
Free Demo
Free Demo

Help Desk

Write a Review
Free Demo
Free Demo

Plans and Pricing

Compare pricing of AzureDesk vs ReplyDesk with the following detailed pricing plan info. AzureDesk comes in 1 packages: Price per agent per month. On the other hand, ReplyDesk comes in 3 packages: Essential, Professional, Growth.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 5
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between AzureDesk and ReplyDesk based on their key features and functionalities to pick the right one for your business.

  • Customizable Templates
  • Time Tracking
  • Incident Management
  • Customer Portal
  • Multi Channel Support
  • Third Party Integrations
  • Social Media Integration
  • Sla Management
  • Online Activation
  • Mobile App
  • Email Integration
  • Self Service Portal
  • Contract Management
  • Billing & Invoicing
  • Reporting And Analytics
View All AzureDesk Features
  • Customizable Templates
  • Time Tracking
  • Incident Management
  • Customer Portal
  • Multi Channel Support
  • Third Party Integrations
  • Social Media Integration
  • Sla Management
  • Online Activation
  • Mobile App
  • Email Integration
  • Self Service Portal
  • Contract Management
  • Billing & Invoicing
  • Reporting And Analytics
View All ReplyDesk Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of AzureDesk and ReplyDesk for better insights.

Ratings

Compare how AzureDesk stacks up against ReplyDesk in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All AzureDesk Reviews

Awards

AzureDesk and ReplyDesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

AzureDesk Award
AzureDesk Award

User Reviews

Based on all the user reviews and ratings received by AzureDesk and ReplyDesk in Help Desk Software category, we've provided an average user rating for each software below. AzureDesk has 6 reviews while ReplyDesk has not received any reviews. Be the first one to write ReplyDesk review

No reviews yet. Be the first to review

Write a Review

No reviews yet. Be the first to review

Write a Review

Specifications

Check out the specifications of AzureDesk and ReplyDesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these AzureDesk and ReplyDesk work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details AzureDesk and ReplyDesk and learn how they operate. Explore the company name, its location, and more!

Company Name

AzureDesk Inc

Headquarter

Mumbai

Company Name

ReplyDesk

FAQs

Do AzureDesk and ReplyDesk offer a free trial?

Yes, AzureDesk and ReplyDesk provide a free trial to its users.

What are the key features of AzureDesk and ReplyDesk?

Key features of AzureDesk include ticket management, email integration, knowledge base, customer portal, automations, sla management, while ReplyDesk offers features, such as ticket management, multi channel support, automated responses, customizable templates.

AzureDesk and ReplyDesk cater to which types of businesses?

AzureDesk is suitable for Startups, Enterprises & SMBs, whereas ReplyDesk is suitable for Freelancer, Startups, Mid-Market & Enterprises.

What level of customer support can I expect from AzureDesk and ReplyDesk?

AzureDesk provides customer support over various channels including phone, email, live support and training, and ReplyDesk provides customer support over email, tickets and more.

AzureDesk

Free Demo
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