In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Bitrix24 versus Act!. To get better insight, here’s how users have rated these products. Bitrix24 is rated 4.5 while Act! is rated 5.0.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Bitrix24 vs Act! with the following detailed pricing plan info. Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional. On the other hand, Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Bitrix24 and Act! based on their key features and functionalities to pick the right one for your business.
- Api And Integrations
- Contact Manager
- Invoice
- Social Media Integration
- Workflow Automation
- Customizable Dashboards
- Lead Management
- Quotes And Invoices
- Pipeline Management
- Telephony Integration
- CRM & Sales Reports
- CRM & Sales Dashboards
- Email Marketing / Sms Marketing
- Collaboration Tools
- Calendar Integration
- Api And Integrations
- Contact Manager
- Invoice
- Social Media Integration
- Workflow Automation
- Customizable Dashboards
- Lead Management
- Quotes And Invoices
- Pipeline Management
- Telephony Integration
- CRM & Sales Reports
- CRM & Sales Dashboards
- Email Marketing / Sms Marketing
- Collaboration Tools
- Calendar Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Bitrix24 and Act! for better insights.
Awards
Bitrix24 and Act! have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Bitrix24 and Act! in CRM Software category, we've provided an average user rating for each software below. Bitrix24 has 29 reviews while Act! has 3 reviews
Pros
Lots of features
Posted by - Garima
Pros
Easy to use, and no coding is required for developing the application for user businesses. A lot of functions and facilities are available for different kinds of businesses.
Posted by - Phanendhra
Cons
There should be a way to put a more reasonable monetary value on its exorbitant price.
Posted by - Sabine Talstov
Cons
Difficult to find the resources who can support Bitrix24 developers, and no proper guide and materials are available for learning it.
Posted by - Phanendhra
Pros
Act-On software is extremely easy to use and starts providing working data quickly. Act-On has a quality product, a friendly UI, and amazing support when the occasional question comes up.
Posted by - M Altaf
Pros
Potential customer interactions have been a very effective tool for gaining, satisfying, and retaining customers. It has versatile marketing automations.
Posted by - islam. Pakistan
Cons
As with all technology, there are a few drawbacks. I think some of the functions have the potential to be more user-friendly. Inserting a database could be easier to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here.
Posted by - syed shameel
Cons
Sometimes switching between databases causes the software to crash.
Posted by - M Altaf
Specifications
Check out the specifications of Bitrix24 and Act!. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Bitrix24 and Act! work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Bitrix24 and Act! and learn how they operate. Explore the company name, its location, and more!
Bitrix Inc.
Alexandria
Act! LLC
Scottsdale
Alternatives
FAQs
Bitrix24 and Act! cater to which types of businesses?
Bitrix24 is suitable for Startups, SMBs & Enterprises, whereas Act! is suitable for Startups, SMBs, Mid-Market & Enterprises.
What are the key features of Bitrix24 and Act!?
Key features of Bitrix24 include contact management, lead management, sales funnel, email marketing, task management, document management, while Act! offers features, such as contact management, calendar & activity tracking, sales pipeline management, email marketing.
What level of customer support can I expect from Bitrix24 and Act!?
Bitrix24 provides customer support over various channels including email and live support, and Act! provides customer support over phone, email, live support and more.
For what other purposes can Bitrix24 and Act! be used?
Apart from being a CRM software, Bitrix24 can be used as a call recording software, collaboration software, document management software and enterprise social networking software, while Act! can be utilized as a contact management software, client management software and mac crm software.
Which is the better option between Bitrix24 and Act!?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Bitrix24 has an advantage over Act!.
Bitrix24