In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Bitrix24 versus eXo Platform. To get better insight, here’s how users have rated these products. Bitrix24 is rated 4.4 while eXo Platform is rated 4.8.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Bitrix24 vs eXo Platform with the following detailed pricing plan info. Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional. On the other hand, eXo Platform has not provided information about its pricing.

Free
$ 0

User/Month

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Plus
$ 39

Unlimited user/Month

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Standard
$ 99

Unlimited user/Month

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Professional
$ 199

Unlimited user/Month

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$ --

Get detailed pricing as per your requirements.

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Bitrix24 and eXo Platform for better insights.

(Not Provided by Vendor)
Awards

Bitrix24 and eXo Platform have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Bitrix24 Award
Bitrix24 Award
Bitrix24 Award
Payment Type

Below is the comparison of the starting price and payment method of Bitrix24 and eXo Platform. You can purchase Bitrix24 with User/Month payment plans. Whereas, Information related to the payment plans of eXo Platform is unavailable. Bitrix24 provides a free trial whereas, eXo Platform does not provide a free trial.

Free Trial

Monthly

Onetime

Free Trial

Monthly

Yearly

Onetime(Perpetual license)

Transaction

Free Trial

Monthly

Yearly

Features

Compare between Bitrix24 and eXo Platform based on their key features and functionalities to pick the right one for your business.

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Marketing / SMS Marketing

Email Templates

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Performance Management

Product Database

Project Management

Appointment Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Workflow Management

Scheduling

Team Management

Interaction Tracking

Sales Dashboards & Reports

Read More

Discussion Forum

Document Management

Event Management

Financial Management

Groups

Mobile Support

Performance Management

Project Management

Survey Management

Task Management

Social Network Integration

Membership Management

Data Security

Fundraising Management

Work order management

Customer DataBase

Barcode Scanning

Social Media Integration

Self Service Portal

File Sharing

Compliance Management

Website Management

Compensation Management

Qualitative Analysis

Lead Distribution

Lead Nurturing

Analytics

Scheduling

Knowledge Base

Community Forums

Contract Management

Activity Dashboard

Calendar Management

Forms Management

Data Management

Data Import and Export

Data Backup and Restore

Network communication

Blogs

Mailing list management

Newsletter

File Management

Data Analysis Tools

Member Portal

Student Information / Records

Student Portal

Gamification

Communication Management

Community Management

Feedback Collection

Video Content

Multi-Channel Communication

Omnichannel Communication

Automated Publishing

Customer Engagement

Posts Scheduling

Conversion Tracking

Member Directory

Group Management

Chat / Messaging

Discussion Boards

Media Library

Permit Issuance

Utility Billing

Remote Access

Full Text Search

Dashboards

Social media management

Content Moderation

Notifications

Email Marketing

Content creation

Search

Email integration

Fraud detection

Application integration

Live Chat

Skip Logic

Email Distribution

Filtering

Data Collection

Social Sharing

Committee Management

Dues Management

Survey Customization

Employee Directory

Mobile Friendly

Content Management

Real Time Chat

Advanced Portal Features

Customer Intelligence

Social Media Tagging

Advertising Management

News Feed

Knowledge Base Management

Share Documents

User Profiles

Personalization

Scoring

Jobs Board

Member Communities

On-Demand Communications

Chapter Management

Data Verification

Activity / News Feed

Discussions / Forums

Real-time Chat

Batch Communications

Election Management

Business Card/Badge Scanning

Data Extraction

Form Builder

Lead Enrichment

Lead Notifications

Comment Moderation

Post Management

WYSIWYG Rich Text Editing

Content Moderation

Ideation / Crowdsourcing

Email / Online

Panel Management

Sample Management

Statistical Analysis

Member Accounts

Voting Management

Online Polling

SMS Polling

Service Request Management

App Management

Forms Automation

Mobile Messaging

Remote Systems Monitoring

Entrant Management

Entry Management

Skills Contests (Photo

Essay

Design

etc)

Awards Management

Blind Judging

Judging Management

Timeline Management

Entry Fee Processing

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Overall Ratings

Compare how Bitrix24 stacks up against eXo Platform in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Bitrix24 and eXo Platform in CRM Software category, we've provided an average user rating for each software below. Bitrix24 has 26 reviews while eXo Platform has 11 reviews

Sabine Talstov

It improves teamwork within a set of applications

Pros

There is an air of ease and comfort right from the start; the interface is intuitive and practical; you will like the help it provides and, of course, there are many advantages to using it to create a compelling sales management plan.

Cons

There should be a way to put a more reasonable monetary value on its exorbitant price.

Read all 26 reviews
Aniedi Udo

EXO PLATFORM IS SO EASY TO NAVIGATE ON THE HUB

Pros

The customer care is super fast and issues are resolved with ease and swiftly.

Cons

Customization may be needed for seamless integration with third-party applications.

Read all 11 reviews
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Bitrix24 is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. eXo Platform is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Bitrix24 with eXo Platform. Bitrix24 offers Email and Live Support to its customers, while eXo Platform provides Email, Phone, Live Support, Training and Tickets.

email

live support

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Bitrix24 and eXo Platform are supported in the following languages.

Catalan

Chinese

English

French

German

Hindi

Italian

Japanese

Kazakh

Polish

Portuguese

Russian

Spanish

Turkish

Arabic

English

French

Portuguese

Russian

Spanish

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of Bitrix24 vs eXo Platform is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools Bitrix24 and eXo Platform integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these Bitrix24 and eXo Platform work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Bitrix24 and eXo Platform and learn how they operate. Explore the company name, its location, and more!

Company Name :

Bitrix Inc.

Headquarter :

Alexandria

Company Name :

eXo Platform

Company Name :

Freshworks

Headquarter :

Chennai

Website :

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