In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Bitrix24 versus Microsoft Dynamics CRM. To get better insight, here’s how users have rated these products. Bitrix24 is rated 4.4 while Microsoft Dynamics CRM is rated 4.7.

You May Also Like

Featured products that are similar to the ones you selected below.

List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Free Demo

Plans and Pricing

Compare pricing of Bitrix24 vs Microsoft Dynamics CRM with the following detailed pricing plan info. Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional. On the other hand, Microsoft Dynamics CRM has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.

Pricing on Request

  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Bitrix24 and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.

  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Document Management
  • Email Marketing / SMS Marketing
  • Email Templates
  • Invoice
  • Lead Generation
  • Marketing Analytics
  • Marketing Automation
View All Bitrix24 Features
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Document Management
  • Email Marketing / SMS Marketing
  • Email Templates
  • Invoice
  • Lead Generation
  • Marketing Analytics
  • Marketing Automation
View All Microsoft Dynamics CRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Bitrix24 and Microsoft Dynamics CRM for better insights.

Ratings

Compare how Bitrix24 stacks up against Microsoft Dynamics CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating Overall Rating 4.4
Feature
Feature Feature 4.5
Ease of Use
Ease of Use Ease of Use 4.3
Value for Money
Value for Money Value for Money 4.3
Customer Support
Customer Support Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
91%
View All Bitrix24 Reviews
Overall Rating (out of 5)
Overall Rating Overall Rating 4.7
Feature
Feature Feature 4.8
Ease of Use
Ease of Use Ease of Use 4.7
Value for Money
Value for Money Value for Money 4.8
Customer Support
Customer Support Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All Microsoft Dynamics CRM Reviews

Awards

Bitrix24 and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Bitrix24 Award
Bitrix24 Award

User Reviews

Based on all the user reviews and ratings received by Bitrix24 and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. Bitrix24 has 26 reviews while Microsoft Dynamics CRM has 6 reviews

Pros

Easy to use and No coding required for developing the application for user business and lot of functions and facilities are available for different kind of business

Posted by - Phanendhra

Pros

The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company.

Posted by - evez

Cons

The customer service is a bit lacking behind. It can be contacted mostly through mails and it take 2-3 days to fix the problem.

Posted by - Vaibhav

Cons

A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector

Posted by - evez

View All Bitrix24 Reviews

Pros

Overall customer engagement with Microsoft Dynamics CRM is instant, efficient and less time consuming.

Posted by - Keron

Pros

Microsoft Dynamics CRM is a reliable to create a long-term relationship with customers. all the information is totally secured. The software is value for money

Posted by - Julie

Cons

Product is pricey as compared to market competitor products

Posted by - Silky Singla

Cons

Totally a flawless tool without any defect . Didn’t find any demerits of this software.

Posted by - Keron

View All Microsoft Dynamics CRM Reviews

Specifications

Check out the specifications of Bitrix24 and Microsoft Dynamics CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Agencies
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • MacOS
  • IOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Agencies
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • MacOS
  • IOS
  • Android

Video

To gain a better understanding of how these Bitrix24 and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Bitrix24 and Microsoft Dynamics CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

Bitrix Inc.

Headquarter

Alexandria

Company Name

Microsoft Corporation

Headquarter

Redmond

FAQs

Yes, Bitrix24 and Microsoft Dynamics CRM provide a free trial to its users.

Bitrix24 provides customer support over various channels including email and live support, and Microsoft Dynamics CRM provides customer support over email and more.

Key features of Bitrix24 include Case Management, Cloud Computing, Contact Manager, CRM & Sales Dashboards, CRM & Sales Reports, CRM Analytics, while Microsoft Dynamics CRM offers features, such as Customer Support, Email Integration, Lead Generation, Marketing Automation.

Bitrix24 and Microsoft Dynamics CRM both support Android and IOS.

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Bitrix24 has an advantage over Microsoft Dynamics CRM.

Bitrix24

Free Demo
Still Confused to find the best software?