In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Bitrix24 versus Pipeliner CRM. To get better insight, here’s how users have rated these products. Bitrix24 is rated 4.4 while Pipeliner CRM is rated 4.9.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Bitrix24 vs Pipeliner CRM with the following detailed pricing plan info. Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional. On the other hand, Pipeliner CRM has not provided information about its pricing.

Free
$ 0

User/Month

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Plus
$ 39

Unlimited user/Month

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Standard
$ 99

Unlimited user/Month

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Professional
$ 199

Unlimited user/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Bitrix24 and Pipeliner CRM for better insights.

Awards

Bitrix24 and Pipeliner CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Bitrix24 Award
Bitrix24 Award
Bitrix24 Award
Payment Type

Below is the comparison of the starting price and payment method of Bitrix24 and Pipeliner CRM. You can purchase Bitrix24 with User/Month payment plans. Whereas, Information related to the payment plans of Pipeliner CRM is unavailable. Bitrix24 provides a free trial whereas, Pipeliner CRM does not provide a free trial.

Free Trial

Monthly

Onetime

Free Trial

Yearly

Free Trial

Yearly

Features

Compare between Bitrix24 and Pipeliner CRM based on their key features and functionalities to pick the right one for your business.

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Marketing / SMS Marketing

Email Templates

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Performance Management

Product Database

Project Management

Appointment Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Workflow Management

Scheduling

Team Management

Interaction Tracking

Sales Dashboards & Reports

Read More

Capture Leads from Twitter/Facebooks

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Integration

Email Marketing / SMS Marketing

Invoice

Lead Generation

Marketing Automation

Performance Management

Plug-And-Play Integration

Project Management

Supplier and Purchase Order Management

Social CRM

Solution Management

Appointment Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Field Sales Management

Workflow Management

Dashboard

Lead Scoring

Pipeline Management

Contract Management

Web Forms

Real Time Analytics

Import & Export Data

Proposal Management

Interaction Tracking

List Management

Product Catalog

Customization

Gamification

Sales Pipeline Tracking

Sales Dashboards & Reports

Read More

Asset Management

Email Integration

Help Desk

Inventory Management

Task Management

Onboarding

Real Time Monitoring

Workflow Management

Collaboration

Inventory Tracking

Issue Management

Surveys & Feedback

Dashboard

Activity Tracking

Software Inventory

Analytics

Scheduling

Knowledge Base

Escalation Management

Automated Routing

Incident Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Calendar Management

Client Portal

Routing

Event Logs

Asset Lifecycle Management

Workflow Automation

Configuration Management

Change Management

Incident Reporting

Multi-Channel Communication

Release Management

Service Catalog Management

Asset Tracking

Mobile Access

Service History Tracking

Remote Access

Approval Workflow

Completion Tracking

Whitelisting / Blacklisting

Email Distribution

Saas helpdesk software

Prioritization

Action Management

Multi-Channel Collection

Trend Analysis

Reporting/Analytics

Canned Responses

Change Planning

Knowledge Base Management

IT Asset Management

Mobile Notifications

Warranty Tracking

Pre-built Templates

GDPR Compliance

Archiving

Multi-Language

Cataloging/Categorization

Patch Management

Queue Management

Alerts / Escalation

Ticket/Issue Tracking

Barcode / Ticket Scanning

Activity Log

Release & Deployment Management

CMDB

SLA Management

Hardware Inventory

Service Reporting

Troubleshooting Reports

Scheduled Messaging

Service Catalog

SLA Monitoring

Notification Scheduling

Server Monitoring

Multi-Patch Deployments

Ticketing system

Task automation

Self-service automation

Service Automation

Ticket Automation

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Overall Ratings

Compare how Bitrix24 stacks up against Pipeliner CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.9

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Bitrix24 and Pipeliner CRM in CRM Software category, we've provided an average user rating for each software below. Bitrix24 has 26 reviews while Pipeliner CRM has 198 reviews

Sabine Talstov

It improves teamwork within a set of applications

Pros

There is an air of ease and comfort right from the start; the interface is intuitive and practical; you will like the help it provides and, of course, there are many advantages to using it to create a compelling sales management plan.

Cons

There should be a way to put a more reasonable monetary value on its exorbitant price.

Read all 26 reviews
Yamusa Benjamin

My Best Sales CRM

Pros

The visual nature of the CRM application. It's intuitiveness helps one to engage more with the CRM

Cons

Product line. When using the CRM application, I did not understand how to use that product line feature

Read all 198 reviews
Rajat Kala

Excellent Performance, Exceed Expectation.

Pros

Automation System, Time Taken For Processing Command, Easy To Understand Features.

Cons

No Such Part/ Problem Has Been Detected. Also depends upon company to company requirements.

Read all 6 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Bitrix24 is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Pipeliner CRM is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms.

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Windows

MacOs

Customer Support

The quality and timeliness of support are important parameters when comparing Bitrix24 with Pipeliner CRM. Bitrix24 offers Email and Live Support to its customers, while Pipeliner CRM provides Email, Phone, Training and Tickets.

email

live support

phone

email

tickets

training

phone

email

live support

tickets

training

Languages Supported

Bitrix24 and Pipeliner CRM are supported in the following languages.

Catalan

Chinese

English

French

German

Hindi

Italian

Japanese

Kazakh

Polish

Portuguese

Russian

Spanish

Turkish

English

Chinese

English

French

German

Hebrew

Italian

Japanese

Portuguese

Russian

Spanish

Typical Customer

The target customer base of Bitrix24 vs Pipeliner CRM is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Enterprises

Startups

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Bitrix24 and Pipeliner CRM integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

Video

To gain a better understanding of how these Bitrix24 and Pipeliner CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Bitrix24 and Pipeliner CRM and learn how they operate. Explore the company name, its location, and more!

Company Name :

Bitrix Inc.

Headquarter :

Alexandria

Company Name :

Pipeliner Inc.

Headquarter :

Los Angeles

Company Name :

SysAid Technologies Ltd.

Headquarter :

Tel Aviv

Website :

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