Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Bitrix24 vs. SugarCRM all in one place to simplify your decision-making process. Bitrix24 is rated 4.5 while SugarCRM is rated 4.8.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Bitrix24 vs SugarCRM with the following detailed pricing plan info. Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Bitrix24 and SugarCRM based on their key features and functionalities to pick the right one for your business.
- Customizable Dashboards
- Cloud Computing
- Lead Management
- Customer Support
- Document Management
- Developer Api
- Quotes And Invoices
- Workflow Automation
- Pipeline Management
- Sales Automation
- Email Templates
- Reporting And Analytics
- Collaboration Tools
- Task Management
- Case Management
- Customizable Dashboards
- Cloud Computing
- Lead Management
- Customer Support
- Document Management
- Developer Api
- Quotes And Invoices
- Workflow Automation
- Pipeline Management
- Sales Automation
- Email Templates
- Reporting And Analytics
- Collaboration Tools
- Task Management
- Case Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Bitrix24 and SugarCRM for better insights.
Awards
Bitrix24 and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Bitrix24 and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Bitrix24 has 29 reviews while SugarCRM has 6 reviews
Pros
Bitrix-24 is definitely a one-step-ahead solution. As we moved on from an old association CMS to Bitrix-24, we can tell it works really very well. Built on cloud computing features, it offers limitless potential to interact with existing and potential clients.
Posted by - Owen
Pros
Its long-lasting feature list
Posted by - Suyash Saini
Cons
Not even a single con. It is software that surpasses our expectations.
Posted by - Owen
Cons
The user interface is quite complicated.
Posted by - Suyash Saini
Pros
Functionality and ease of use.
Posted by - Harsh
Pros
Easy to customize
Posted by - Birju Dave
Cons
Repetitive entries
Posted by - Harsh
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Specifications
Check out the specifications of Bitrix24 and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Bitrix24 and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Bitrix24 and SugarCRM and learn how they operate. Explore the company name, its location, and more!
Bitrix Inc.
Alexandria
SugarCRM
Alternatives
FAQs
For what other purposes can Bitrix24 and SugarCRM be used?
Apart from being a CRM software, Bitrix24 can be used as a call recording software, collaboration software, document management software and enterprise social networking software, while SugarCRM can be utilized as a campaign management software, quotation management software and any industry software.
What level of customer support can I expect from Bitrix24 and SugarCRM?
Bitrix24 provides customer support over various channels including email and live support, and SugarCRM provides customer support over phone, email, live support and more.
Which mobile platforms do Bitrix24 and SugarCRM support?
Bitrix24 and SugarCRM both support Android and IOS.
Which is the better option between Bitrix24 and SugarCRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Bitrix24 has an advantage over SugarCRM.
Do Bitrix24 and SugarCRM offer a free trial?
Yes, Bitrix24 and SugarCRM provide a free trial to its users.
Bitrix24