Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Bitrix24 vs. SugarCRM all in one place to simplify your decision-making process. Bitrix24 is rated 4.5 while SugarCRM is rated 4.8.

You May Also Like

Featured products that are similar to the ones you selected below.

List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Free Demo
Free Demo

Plans and Pricing

Compare pricing of Bitrix24 vs SugarCRM with the following detailed pricing plan info. Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Bitrix24 and SugarCRM based on their key features and functionalities to pick the right one for your business.

  • Customizable Dashboards
  • Cloud Computing
  • Lead Management
  • Customer Support
  • Document Management
  • Developer Api
  • Quotes And Invoices
  • Workflow Automation
  • Pipeline Management
  • Sales Automation
  • Email Templates
  • Reporting And Analytics
  • Collaboration Tools
  • Task Management
  • Case Management
View All Bitrix24 Features
  • Customizable Dashboards
  • Cloud Computing
  • Lead Management
  • Customer Support
  • Document Management
  • Developer Api
  • Quotes And Invoices
  • Workflow Automation
  • Pipeline Management
  • Sales Automation
  • Email Templates
  • Reporting And Analytics
  • Collaboration Tools
  • Task Management
  • Case Management
View All SugarCRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Bitrix24 and SugarCRM for better insights.

Ratings

Compare how Bitrix24 stacks up against SugarCRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.6
Ease of Use
Ease of Use 4.4
Value for Money
Value for Money 4.4
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All Bitrix24 Reviews
Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.7
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All SugarCRM Reviews

Awards

Bitrix24 and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Bitrix24 Award
Bitrix24 Award

User Reviews

Based on all the user reviews and ratings received by Bitrix24 and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Bitrix24 has 29 reviews while SugarCRM has 6 reviews

Pros

Bitrix-24 is definitely a one-step-ahead solution. As we moved on from an old association CMS to Bitrix-24, we can tell it works really very well. Built on cloud computing features, it offers limitless potential to interact with existing and potential clients.

Posted by - Owen

Pros

Its long-lasting feature list

Posted by - Suyash Saini

Cons

Not even a single con. It is software that surpasses our expectations.

Posted by - Owen

Cons

The user interface is quite complicated.

Posted by - Suyash Saini

View All Bitrix24 Reviews

Pros

Functionality and ease of use.

Posted by - Harsh

Pros

Easy to customize

Posted by - Birju Dave

Cons

Repetitive entries

Posted by - Harsh

Cons

Sure, please provide the text you would like me to review.

Posted by - Birju Dave

View All SugarCRM Reviews

Specifications

Check out the specifications of Bitrix24 and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Bitrix24 and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Bitrix24 and SugarCRM and learn how they operate. Explore the company name, its location, and more!

Company Name

Bitrix Inc.

Headquarter

Alexandria

Company Name

SugarCRM

FAQs

For what other purposes can Bitrix24 and SugarCRM be used?

Apart from being a CRM software, Bitrix24 can be used as a call recording software, collaboration software, document management software and enterprise social networking software, while SugarCRM can be utilized as a campaign management software, quotation management software and any industry software.

What level of customer support can I expect from Bitrix24 and SugarCRM?

Bitrix24 provides customer support over various channels including email and live support, and SugarCRM provides customer support over phone, email, live support and more.

Which mobile platforms do Bitrix24 and SugarCRM support?

Bitrix24 and SugarCRM both support Android and IOS.

Which is the better option between Bitrix24 and SugarCRM?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Bitrix24 has an advantage over SugarCRM.

Do Bitrix24 and SugarCRM offer a free trial?

Yes, Bitrix24 and SugarCRM provide a free trial to its users.

Bitrix24

Free Demo
Still Confused to find the best software?