As one of the most essential tools in the current market, CRM Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Blackbaud and Salesforce. For a better product experience, Blackbaud offers customer support on Email and Salesforce offers customer support on Email, Phone, Live Support, Training and Tickets.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Blackbaud vs Salesforce with the following detailed pricing plan info. Blackbaud has not provided information about its pricing. On the other hand, Salesforce comes in 5 packages: Starter Suite, Professional, Enterprise, Unlimited, Unlimited+.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 25
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Blackbaud and Salesforce based on their key features and functionalities to pick the right one for your business.

  • Volunteer Management
  • Membership Management
  • Campaign Management
  • Customer Database
  • Fundraising And Donation Management
  • Workflow Automation
  • Event Management
  • Grant Management
  • Mobile Access
  • Stewardship Management
  • Donor Management
  • Calendar Management
  • Marketing And Communications
  • Customer Management
  • Dashboard
View All Blackbaud Features
  • Volunteer Management
  • Membership Management
  • Campaign Management
  • Customer Database
  • Fundraising And Donation Management
  • Workflow Automation
  • Event Management
  • Grant Management
  • Mobile Access
  • Stewardship Management
  • Donor Management
  • Calendar Management
  • Marketing And Communications
  • Customer Management
  • Dashboard
View All Salesforce Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Blackbaud and Salesforce for better insights.

Blackbaud Screenshot
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Blackbaud Screenshot
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Ratings

Compare how Blackbaud stacks up against Salesforce in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

No reviews yet. Be the first to review

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
89%
View All Salesforce Reviews

Awards

Blackbaud and Salesforce have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Blackbaud Award
Blackbaud Award

User Reviews

Based on all the user reviews and ratings received by Blackbaud and Salesforce in CRM Software category, we've provided an average user rating for each software below. Blackbaud has received no reviews while Salesforce has 276 reviews

No reviews yet. Be the first to review

Write a Review

Pros

It takes very little time to make changes in Salesforce and have something to show. A lot can be done via button-click administration, even automation, such as automatically creating tasks, sending emails, or making field updates.

Posted by - Deepak Paul

Pros

The automate and integrate capabilities are truly powerful, saving much time in workflows and increasing productivity. It is user-friendly and intuitive, with granular analytics and customized dashboards that provide valuable insights.

Posted by - 1049 Prathik

Cons

The deployment feature should be improved as it takes too much time to deploy even when there is a single element in a change set.

Posted by - Pooja Raut

Cons

frequent updates may require continuous learning, and integration with certain legacy systems can be challenging. Improving user-friendliness, reducing costs, and simplifying advanced configurations would make Salesforce even more accessible.

Posted by - Ayush sahu

View All Salesforce Reviews

Specifications

Check out the specifications of Blackbaud and Salesforce. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Blackbaud and Salesforce work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Blackbaud and Salesforce and learn how they operate. Explore the company name, its location, and more!

Company Name

Blackbaud

Headquarter

Charleston

Company Name

Salesforce, Inc

Headquarter

San Francisco

Website
Visit Website

FAQs

For what other purposes can Blackbaud and Salesforce be used?

Apart from being a CRM software, Blackbaud can be used as a fundraising software, alumni management software, museum software and admissions software, while Salesforce can be utilized as a sfa sales force automation software, sales management software and ticketing management software.

Do Blackbaud and Salesforce offer a free trial?

Blackbaud provides a free trial, while Salesforce doesn’t offer free trial.

Blackbaud and Salesforce cater to which types of businesses?

Blackbaud is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Salesforce is suitable for Freelancer & Startups.

What level of customer support can I expect from Blackbaud and Salesforce?

Blackbaud provides customer support over various channels including email, and Salesforce provides customer support over phone, email, live support and more.

What are the key features of Blackbaud and Salesforce?

Key features of Blackbaud include constituent management, fundraising and donation management, event management, membership management, volunteer management, marketing and communications, while Salesforce offers features, such as lead management, opportunity management, contact management, sales forecasting.

Salesforce

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