Choosing the right Cloud Telephony Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by CallHippo and InterDialog UCCS. The critical question remains: CallHippo versus InterDialog UCCS - which is better? CallHippo offers robust features such as CRM integration, Multiuser Login & Role-based access control and Contact Management while InterDialog UCCS has features like CRM, CRM integration and Call Center.

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Plans and Pricing

Compare pricing of CallHippo vs InterDialog UCCS with the following detailed pricing plan info. CallHippo comes in 3 packages: Bronze, Silver, Platinum. On the other hand, InterDialog UCCS comes in 1 packages: Capex, Opex & License based.

Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 50

User/Month

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Capex, Opex & License based
$ 139

Per Agent

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Basic
$ 100

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of CallHippo and InterDialog UCCS for better insights.

Awards

CallHippo and InterDialog UCCS have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.

CallHippo Award
CallHippo Award
CallHippo Award
Payment Type

Below is the comparison of the starting price and payment method of CallHippo and InterDialog UCCS. You can purchase CallHippo with User/Month payment plans. Whereas, InterDialog UCCS provides Per Agent payment plans. CallHippo provides a free trial whereas, InterDialog UCCS does not provide a free trial.

Free Trial

Monthly

Monthly

Yearly

Onetime(Perpetual license)

Free Trial

Monthly

Yearly

Features

Compare between CallHippo and InterDialog UCCS based on their key features and functionalities to pick the right one for your business.

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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CRM

CRM integration

Call Center

Lead Management

Call Recording

Call Management

Real Time Monitoring

Real Time Reporting

Call Center Management

Call Monitoring

IVR / Voice Recognition

Predictive Dialer

Automatic Call Distribution

Computer Telephony

Call Logging

Inbound Call Center

Premise-Based Call Center

Progressive Dialer

Virtual Call Center

Call Reporting

Customer Engagement

Power Dialer

Chat / Messaging

Call Transfer

Callback Scheduling

Preview Dialer

Live Chat

Auto-Dialing

Reporting/Analytics

Auto Dialer

Omni-Channel

Interactive Voice Response

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Contact Management

Call Routing

Call Recording

Call Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

VoIP

Call Logging

Virtual Call Center

Multi-User Collaboration

Mobile Access

Chat / Messaging

Call List Management

Virtual Extensions

Web Conferencing

Employee Directory

Encryption

Call Parking

Ring Groups

Voice Quality Enhancement

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Overall Ratings

Compare how CallHippo stacks up against InterDialog UCCS in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by CallHippo and InterDialog UCCS in Cloud Telephony Software category, we've provided an average user rating for each software below. CallHippo has 70 reviews while InterDialog UCCS has not received any reviews. Be the first one to write InterDialog UCCS review

Keyur Kansara

Sharp Call Quality, Blunt Customer Support: A CallHippo Review

Pros

Exceptional Call Clarity: The sound quality on US Tele calls is truly top-notch. Voices come through crisp and clear, even on international calls. This makes a huge difference for important business conversations.

Cons

Long Hold Times: Reaching US Tele customer support can be an exercise in patience. Prepare to spend a significant amount of time on hold before speaking to a representative.

Read all 70 reviews

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Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

Read all 2 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Cloud Telephony Software. CallHippo is available on Web App desktop platforms and IOS, Android mobile platforms. InterDialog UCCS is available on Windows desktop platforms.

Web App

IOS

Android

Windows

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing CallHippo with InterDialog UCCS. CallHippo offers Email, Phone, Live Support, Training and Tickets to its customers, while InterDialog UCCS provides Email, Phone, Live Support and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

CallHippo and InterDialog UCCS are supported in the following languages.

English

English

English

Typical Customer

The target customer base of CallHippo vs InterDialog UCCS is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Integrations

Find out which tools CallHippo and InterDialog UCCS integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these CallHippo and InterDialog UCCS work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details CallHippo and InterDialog UCCS and learn how they operate. Explore the company name, its location, and more!

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

Company Name :

Teckinfo Solutions Pvt Ltd

Headquarter :

Delhi

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

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