In search of the ideal Cloud Telephony Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of CallHippo versus NovelVox Agent Desktop. To get better insight, here’s how users have rated these products. CallHippo is rated 4.8 while NovelVox Agent Desktop is rated 5.0.
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Plans and Pricing
Compare pricing of CallHippo vs NovelVox Agent Desktop with the following detailed pricing plan info. CallHippo comes in 3 packages: Bronze, Silver, Platinum. On the other hand, NovelVox Agent Desktop has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of CallHippo and NovelVox Agent Desktop for better insights.
Awards
CallHippo and NovelVox Agent Desktop have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
Payment Type
Below is the comparison of the starting price and payment method of CallHippo and NovelVox Agent Desktop. You can purchase CallHippo with User/Month payment plans. Whereas, Information related to the payment plans of NovelVox Agent Desktop is unavailable. CallHippo provides a free trial whereas, NovelVox Agent Desktop does not provide a free trial.
Free Trial
Monthly
Onetime(Perpetual license)
Free Trial
Both
Features
Compare between CallHippo and NovelVox Agent Desktop based on their key features and functionalities to pick the right one for your business.
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
CRM
CRM integration
Call Center
Call Monitoring
Analytics
Call Logging
Call Scripting
Call Sharing
Call Reporting
Call Results
Call Routing
Call Recording
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call Transfer
Employee Directory
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Overall Ratings
Compare how CallHippo stacks up against NovelVox Agent Desktop in terms of ratings and user experience. Select the Cloud Telephony software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by CallHippo and NovelVox Agent Desktop in Cloud Telephony Software category, we've provided an average user rating for each software below. CallHippo has 68 reviews while NovelVox Agent Desktop has 3 reviews
Communication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Increased work efficiency and call resolution
Pros
NovelVox offers 3rd party integration and it is the best thing we can have for our business. It is seamlessly integrating with over Salesforce and Zendesk applications and thereby helps you deliver a personalized customer experience every time.
Cons
Nothing as such
services of grasshopper
Pros
Grasshopper is aimed at small to midsize businesses (SMB). In that space, it's a solid contender with a good feature set, solid mobility support, and a decent price point
Cons
Grasshopper has limited ‘rendering’ capabilities, but we can control simple settings like colour, specular colour, transparency, etc. An example in the video shows colourizing panels regarding the z coordinate of the panel centre i think personally you should improve video conferencing
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Cloud Telephony Software. CallHippo is available on Web App desktop platforms and IOS, Android mobile platforms. NovelVox Agent Desktop is available on Windows, MacOs desktop platforms.
Web App
IOS
Android
Windows
MacOs
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing CallHippo with NovelVox Agent Desktop. CallHippo offers Email, Phone, Live Support, Training and Tickets to its customers, while NovelVox Agent Desktop provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
CallHippo and NovelVox Agent Desktop are supported in the following languages.
English
Arabic
English
English
Typical Customer
The target customer base of CallHippo vs NovelVox Agent Desktop is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Enterprises
Agencies
Enterprises
Startups
SMEs
Freelancer
Integrations
Find out which tools CallHippo and NovelVox Agent Desktop integrate with and make the right choice. Get the Cloud Telephony software that connects with your preferred apps for best results!
(Not Provided by Vendor)
Hubspot
Salesforce
Freshdesk
SAP
Oracle
EPIC
SIEBEL
(Not Provided by Vendor)
Video
To gain a better understanding of how these CallHippo and NovelVox Agent Desktop work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details CallHippo and NovelVox Agent Desktop and learn how they operate. Explore the company name, its location, and more!
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