In search of the ideal Call Tracking Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of CallRail versus CallHippo. To get better insight, here’s how users have rated these products. CallRail is rated 4.0 while CallHippo is rated 4.8.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of CallRail and CallHippo for better insights.
Awards
CallRail and CallHippo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.
Payment Type
Below is the comparison of the starting price and payment method of CallRail and CallHippo. Information related to the payment plans of CallRail is unavailable. Whereas, CallHippo provides User/Month payment plans. CallRail provides a free trial whereas, CallHippo does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between CallRail and CallHippo based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
User Ratings
Based on all the user reviews and ratings received by CallRail and CallHippo in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while CallHippo has 68 reviews
nadeem Iqbal mirza
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
Sanjog Dhanvijay
Communication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Salina Dayton
Virtual calling simplified.
Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. CallHippo is available on Web App desktop platforms and IOS, Android mobile platforms.
Windows
Macintosh
IOS
Android
Web App
IOS
Android
Web App
Plans and Pricing
Compare pricing of CallRail vs CallHippo with the following detailed pricing plan info. CallRail has not provided information about its pricing. On the other hand, CallHippo comes in 3 packages: Bronze, Silver, Platinum.
Bronze
USD 20
User/Month
Everything in Basic +
Free Number
Forward-to-device
SMS
Voicemail
Teams
SDAP : Patent Pending Technology
Soft Phone
Stand-Alone Dialer
Smart Dashboard
iOS and Android App
Call-Hold with Custom Music
Call Anywhere in the World
Call From any Number
Auto Switch
Call Forward ID
Voicemail Transcription
Voicemail Custom Greeting
Contact Management
Click-to-Call Chrome Extension
Chrome & App Notification
Last Called By
Media Matrics
Number Porting
Blacklist
Smart Switch
Unlimited Concurrent Calls
Ring All Devices
Set Default Number
Business Hours
Email notification for SMS and Voicemail
Global Connect
Country Blocking
User Rights
Call Logs
Data Records: 6 months
Pipedrive
Zoho
Intercom
Zendesk
Freshdesk
HubSpot
Slack
90+ business tools app and integrations
Knowledge Base
24/7 Chat Support
Email Support
Phone Support
Help center access
Silver
USD 30
User/Month
Everything in Bronze +
Unlimited Incoming Calls
Call Recording
IVR
Live Call
Call Queuing
User Working Hours
Call Reminder
After Call Work
Internal Team Calling
Call Cascading
Holiday Routing
Call Scribe
Feedback for Calls
Intelligent Reports/Analytics
Gamification
Per Min Call expense limit
Blacklist
3-Digit Editable Extension
Working Hours per User
After Call Work
Internal Team calling
On Call Notes
Customised Welcome Message
Multi-lingual IVR
Intelligent Reports/Analytics
Dynamic Number Insertion
Rest API
Data Records: Life Time
Platinum
USD 35
User/Month
Everything in Silver +
Power Dialer
Call Transfer
3 Way Calling
Call Barging
Route to External Number
Custom Caller ID
Forward to Multiple Device
Volume Discounts
Pause-Resume Recording
Call Whisper
Forward to Multiple device
Warm and Blind Transfer
Route to External Number
Conference calls (3 way calling)
Basic
USD 0
Per Month
Unlimited Users (Pay only for numbers)
Click To Dial
Global Connect
Teams
Voicemail
SMS/Text messages
Smart Switch
Last Called By
Bronze
USD 15
Per Month
Everything in Basic +
Free Number
Forward-to-device
SMS
Voicemail
SDAP : Patent Pending Technology
Shared inbox
Skill Based Call Routing
Webhook
Paid Call Recording
Target Vs Achievement
Campaign Management
Silver
USD 25
Per Month
Everything in Bronze +
Role based access control
Free Call Recording
IVR
Live Call
Call Queuing
User Working Hours
Call Reminder
After Call Work
Call Cascading
Holiday Routing
Feedback for Calls
Gamification
Call Tagging
Pause-Resume Recording
Platinum
USD 40
Per Month
Everything in Silver +
Power Dialer
Voice Broadcasting
Multi-level IVR
Multiple Level Call Transfer
Conference Calling
Call Barging
Route to External Number
Forward to Multiple Device
Single Sign On
DID Group
Call Whisper
Intelligent Reports/Analytics
Reports via Email
Automatic Machine Detection
Intelligent Call Recording
Customer Support
The quality and timeliness of support are important parameters when comparing CallRail with CallHippo. CallRail offers Email, Phone, Live Support and Tickets to its customers, while CallHippo provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
phone
live support
tickets
training
phone
live support
tickets
Languages Supported
CallRail and CallHippo are supported in the following languages.
English
English
English
Typical Customer
The target customer base of CallRail vs CallHippo is mentioned below. Check which software fits your business requirements perfectly.
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these CallRail and CallHippo work, you can check out the videos below. Browse through the videos and make the right choice.
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Alternatives
