Are you struggling to find the perfect Call Tracking Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of CallRail vs. CallHippo all in one place to simplify your decision-making process. CallRail is rated 4.0 while CallHippo is rated 4.8.

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Plans and Pricing

Compare pricing of CallRail vs CallHippo with the following detailed pricing plan info. CallRail comes in 4 packages: Call Tracking, Call Tracking + Conversation Intelligence, Call Tracking + Form Tracking, Call Tracking Complete. On the other hand, CallHippo comes in 3 packages: Bronze, Silver, Platinum.

Call Tracking
$ 45

Per Month

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Call Tracking + Conversation Intelligence
$ 95

Per Month

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Call Tracking + Form Tracking
$ 95

Per Month

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Call Tracking Complete
$ 145

Per Month

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Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 35

User/Month

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Basic
$ 100

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of CallRail and CallHippo for better insights.

Awards

CallRail and CallHippo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

CallRail Award
CallRail Award
CallRail Award
Payment Type

Below is the comparison of the starting price and payment method of CallRail and CallHippo. You can purchase CallRail with Per Month payment plans. Whereas, CallHippo provides User/Month payment plans. CallRail provides a free trial whereas, CallHippo does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between CallRail and CallHippo based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Lead Capture

Lead Distribution

Lead Segmentation

File Transfer

On-Demand Recording

Event Triggered Actions

Keyword Tracking

Conversion Tracking

Voicemail Transcription

Archiving

Read More

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Contact Management

Call Routing

Call Recording

Call Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

VoIP

Call Logging

Virtual Call Center

Multi-User Collaboration

Mobile Access

Chat / Messaging

Call List Management

Virtual Extensions

Web Conferencing

Employee Directory

Encryption

Call Parking

Ring Groups

Voice Quality Enhancement

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Overall Ratings

Compare how CallRail stacks up against CallHippo in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by CallRail and CallHippo in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while CallHippo has 69 reviews

nadeem Iqbal mirza

My personal review on CallRail.

Pros

With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.

Cons

Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.

Read all 2 reviews
Vishal Prasad

Ease to access and call quality is awesome

Pros

CallHippo is very user friendly and provides very good quality connectivity.

Cons

CallHippo Only needs to work on Dialer graphics and User Interface for better experience.

Read all 69 reviews
Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

Read all 2 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. CallHippo is available on Web App desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing CallRail with CallHippo. CallRail offers Email, Phone, Live Support and Tickets to its customers, while CallHippo provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

CallRail and CallHippo are supported in the following languages.

English

English

English

Typical Customer

The target customer base of CallRail vs CallHippo is mentioned below. Check which software fits your business requirements perfectly.

SMBs

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Integrations

Find out which tools CallRail and CallHippo integrate with and make the right choice. Get the Call Tracking software that connects with your preferred apps for best results!

Google Ads

Salesforce

Wordpress

Hubspot

Google Analytics

Google Looker Studio

Google My Business

Webhooks

Facebook

Microsoft Ads

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these CallRail and CallHippo work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details CallRail and CallHippo and learn how they operate. Explore the company name, its location, and more!

Company Name :

CallRail Inc.

Headquarter :

Atlanta

Website :

Visit Website

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

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