Are you struggling to find the perfect Call Tracking Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of CallRail vs. Google Voice all in one place to simplify your decision-making process. CallRail is rated 4.0 while Google Voice is rated 4.7.

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Plans and Pricing

Compare pricing of CallRail vs Google Voice with the following detailed pricing plan info. CallRail comes in 4 packages: Call Tracking, Call Tracking + Conversation Intelligence, Call Tracking + Form Tracking, Call Tracking Complete. On the other hand, Google Voice has not provided information about its pricing.

Call Tracking
$ 45

Per Month

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Call Tracking + Conversation Intelligence
$ 95

Per Month

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Call Tracking + Form Tracking
$ 95

Per Month

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Call Tracking Complete
$ 145

Per Month

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of CallRail and Google Voice for better insights.

Awards

CallRail and Google Voice have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

CallRail Award
CallRail Award
CallRail Award
Payment Type

Below is the comparison of the starting price and payment method of CallRail and Google Voice. You can purchase CallRail with Per Month payment plans. Whereas, Information related to the payment plans of Google Voice is unavailable. CallRail provides a free trial whereas, Google Voice does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between CallRail and Google Voice based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Lead Capture

Lead Distribution

Lead Segmentation

File Transfer

On-Demand Recording

Event Triggered Actions

Keyword Tracking

Conversion Tracking

Voicemail Transcription

Archiving

Read More

Mobile App

Contact Management

Voicemails

Text-to-Speech

Caller ID

Call Monitoring

Inbound Reporting

Outbound Reporting

Contact History

CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

Read More
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Overall Ratings

Compare how CallRail stacks up against Google Voice in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by CallRail and Google Voice in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while Google Voice has 7 reviews

nadeem Iqbal mirza

My personal review on CallRail.

Pros

With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.

Cons

Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.

Read all 2 reviews
G V S Abhishek Varma

Ok Google sentence

Pros

As I have an android pone it is easy to use rather than my friends iPhone as I am learning new languages it helps me to develop my English and Hindi

Cons

Its half split screen and it on when we keep our phone in pocket so I feel it is not a good option for something like that and it is not connected to all of my smart gadgets so I feel it as a voice feature

Read all 7 reviews
Nigel Gordon Pretorius

Experience with Salesforce

Pros

It is very easy to use especially for in branch based jobs, with uninterrupted internet connection everything runs smoothly

Cons

There is no part or feature that needs improvement from Salesforce because everything is 100%

Read all 73 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Google Voice is available on Web App desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing CallRail with Google Voice. CallRail offers Email, Phone, Live Support and Tickets to its customers, while Google Voice provides Email.

phone

email

live support

tickets

email

phone

email

live support

tickets

training

Languages Supported

CallRail and Google Voice are supported in the following languages.

English

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of CallRail vs Google Voice is mentioned below. Check which software fits your business requirements perfectly.

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

Integrations

Find out which tools CallRail and Google Voice integrate with and make the right choice. Get the Call Tracking software that connects with your preferred apps for best results!

Google Ads

Salesforce

Wordpress

Hubspot

Google Analytics

Google Looker Studio

Google My Business

Webhooks

Facebook

Microsoft Ads

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these CallRail and Google Voice work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details CallRail and Google Voice and learn how they operate. Explore the company name, its location, and more!

Company Name :

CallRail Inc.

Headquarter :

Atlanta

Website :

Visit Website

Company Name :

Google Inc.

Headquarter :

Mountain View

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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