Anyone can have difficulty finding the right Call Tracking software that matches your unique and complex needs. The location and established year of CallRail is currently unavailable. On the other side, KrispCall is headquartered in M, Australia. See for yourself which solution allows customization of its funnels to guarantee it fits your own specific requirements. We have also added DialerHQ with this CallRail vs KrispCall comparison so that you can compare all three in a single page and choose the best one.
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Awards
CallRail and KrispCall have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Call Tracking Software category.
Payment Type
Below is the comparison of the starting price and payment method of CallRail and KrispCall. Information related to the payment plans of CallRail is unavailable. Whereas, KrispCall provides Monthly/User payment plan. CallRail provides a free trial whereas, KrispCall does not provide a free trial.
Free Trial
Monthly
Yearly
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
CRM integration
Multiuser Login & Role-based access control
SMS
Survey Management
Banquet and conference Management
Mobile App
Lead Management
Contact Management
IVR and Dial Groups
Call Routing
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
User Ratings
Based on all the user reviews and ratings received by CallRail and KrispCall in Call Tracking software category, we’ve provided an average user rating for each software below. CallRail has 2 reviews while KrispCall has 2 reviews.
nadeem Iqbal mirza
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
Magnus Harley
Krispcall is by far the best service I have ever used.
Pros
user friendly powerful
Cons
none
Salina Dayton
Virtual calling simplified.
Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Tracking software. CallRail is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. KrispCall is available on Web App desktop platforms and IOS, Android mobile platforms.
Windows
Macintosh
IOS
Android
Web App
IOS
Android
Web App
Plans and Pricing
Compare pricing of CallRail vs KrispCall with the following detailed pricing plan info. CallRail has not provided information about its pricing. On the other hand, KrispCall comes in 2 packages: Essential, Standard.
Essential
USD 15
Monthly/User
User Limit: 5
Callbox
Global Phone Numbers
Number Porting
Multiple Agents
Number Sharing
Call Monitoring
Recording Playback Fast Forward
Call Filters
SMS Filters
Call History
Click to Call Button/Widget
Voicemail
Voicemail Filter
Bulk Contact Import
Light Weight CRM
Call Forwarding
Answer Calls in Browser
Greeting Voice Messages
Standard
USD 40
Monthly/User
User Limit: Unlimited
All feature of Essentials
Call Transfer
Phone Tree (IVR)
Integrations
API and Webhook access
Advance Reports
Standard
USD 10
Per Month
Free Number (Standard)
Free Trial
Free $2 Credit
Email Support
Premium
USD 20
Per Month
Standard feature+
FTD
Business Hours
Call Recording
Global Connect
Default Number
Unlimited
USD 30
Per Month
Premium feature+
Unlimited Calling
Free SMS
Phone Support 24*7
Customer Support
The quality and timeliness of support are an important parameter while comparing CallRail with KrispCall. CallRail offers phone, email, live support, tickets as support to its customers while KrispCall provides email, live support.
Phone
Live support
Tickets
Live support
Phone
Live support
Tickets
Languages Supported
CallRail and KrispCall are supported in the following languages.
English
English
English
Typical Customer
The target customer base of CallRail vs KrispCall is mentioned below. Check which software fits your business requirements perfectly.
SMEs
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand CallRail and KrispCall a bit better.
(Not Provided by Vendor)
(Not Provided by Vendor)
