As one of the most essential tools in the current market, Call Tracking Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of CallRail and PhoneWagon. For a better product experience, CallRail offers customer support on Email, Phone, Live Support and Tickets and PhoneWagon offers customer support on Email, Phone and Live Support.

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Plans and Pricing

Compare pricing of CallRail vs PhoneWagon with the following detailed pricing plan info. CallRail has not provided information about its pricing. On the other hand, PhoneWagon comes in 3 packages: Starter, Pro, Enterprise.

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Starter
$ 45

Per Month

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Pro
$ 130

Per Month

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Enterprise
$ 299

Per Month

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Bronze
$ 20

User/Month

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Silver
$ 30

User/Month

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Platinum
$ 35

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of CallRail and PhoneWagon for better insights.

CallRail Screenshot
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CallRail Screenshot
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1/5

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CallRail Screenshot
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1/5

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Awards

CallRail and PhoneWagon have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

CallRail Award

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CallRail Award

Payment Type

Below is the comparison of the starting price and payment method of CallRail and PhoneWagon. Information related to the payment plans of CallRail is unavailable. Whereas, PhoneWagon provides Per Month payment plans. CallRail provides a free trial whereas, PhoneWagon does not provide a free trial.

Free Trial

Monthly

Yearly

Monthly

Yearly

Free Trial

Monthly

Features

Compare between CallRail and PhoneWagon based on their key features and functionalities to pick the right one for your business.

Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Lead Capture

Lead Distribution

Lead Segmentation

File Transfer

On-Demand Recording

Event Triggered Actions

Keyword Tracking

Conversion Tracking

Archiving

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CRM

Call Routing

Call Recording

IVR / Voice Recognition

Campaign Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Keyword Tracking

Conversion Tracking

Archiving

Caller Identification

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CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Call Management

Onboarding

Real Time Reporting

Dashboard

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Analytics

Automatic Call Distribution

Blended Call Center

Call Logging

Inbound Call Center

Queue Manager

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Data Analysis

Call Reporting

For Call Centers

For Sales

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Voicemail

Cloud Access

Email Support

Auto-Dialing

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Interactive Voice Response

Call Duration

Call Volume

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Overall Ratings

Compare how CallRail stacks up against PhoneWagon in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

Feature Feature 3.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by CallRail and PhoneWagon in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while PhoneWagon has not received any reviews. Be the first one to write PhoneWagon review

nadeem Iqbal mirza

My personal review on CallRail.

Pros

With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.

Cons

Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.

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Vishal Prasad

Ease to access and call quality is awesome

Pros

CallHippo is very user friendly and provides very good quality connectivity.

Cons

CallHippo Only needs to work on Dialer graphics and User Interface for better experience.

Read all 69 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. PhoneWagon is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms.

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing CallRail with PhoneWagon. CallRail offers Email, Phone, Live Support and Tickets to its customers, while PhoneWagon provides Email, Phone and Live Support.

phone

email

live support

tickets

phone

email

live support

phone

email

live support

tickets

training

Languages Supported

CallRail and PhoneWagon are supported in the following languages.

English

English

English

Typical Customer

The target customer base of CallRail vs PhoneWagon is mentioned below. Check which software fits your business requirements perfectly.

SMEs

Enterprises

Startups

Enterprises

SMEs

Freelancer

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these CallRail and PhoneWagon work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details CallRail and PhoneWagon and learn how they operate. Explore the company name, its location, and more!

Company Name :

CallRail Inc.

Website :

Visit Website

Company Name :

PhoneWagon

Website :

Visit Website

Company Name :

CallHippo

Headquarter :

Walnut

Website :

Visit Website

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