Are you struggling to find the perfect Call Tracking Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of CallRail vs. RingCentral all in one place to simplify your decision-making process. CallRail is rated 4.0 while RingCentral is rated 4.0.
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All Call Tracking Software Products ›››Plans and Pricing
Compare pricing of CallRail vs RingCentral with the following detailed pricing plan info. CallRail comes in 4 packages: Call Tracking, Call Tracking + Conversation Intelligence, Call Tracking + Form Tracking, Call Tracking Complete. On the other hand, RingCentral comes in 3 packages: Core, Advanced, Ultra.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of CallRail and RingCentral for better insights.
Awards
CallRail and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.
Payment Type
Below is the comparison of the starting price and payment method of CallRail and RingCentral. You can purchase CallRail with Per Month payment plans. Whereas, RingCentral provides User/Month payment plans. CallRail provides a free trial whereas, RingCentral does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between CallRail and RingCentral based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
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Overall Ratings
Compare how CallRail stacks up against RingCentral in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by CallRail and RingCentral in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while RingCentral has 1 review
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Salesforce brings scalability and security
Pros
It can be customized easily to meet the specific needs. It is versatile.
Cons
User interface and integration flexibility could be improved. learning process could be improved as well.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing CallRail with RingCentral. CallRail offers Email, Phone, Live Support and Tickets to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
CallRail and RingCentral are supported in the following languages.
English
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
Typical Customer
The target customer base of CallRail vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.
SMEs
Enterprises
Freelancer
Startups
SMEs
Enterprises
Freelancer
Startups
Integrations
Find out which tools CallRail and RingCentral integrate with and make the right choice. Get the Call Tracking software that connects with your preferred apps for best results!
Google Ads
Salesforce
Wordpress
Hubspot
Google Analytics
Google Looker Studio
Google My Business
Webhooks
Microsoft Ads
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
(Not Provided by Vendor)
Video
To gain a better understanding of how these CallRail and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details CallRail and RingCentral and learn how they operate. Explore the company name, its location, and more!