In search of the ideal Call Tracking Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of CallRail versus RingCentral. To get better insight, here’s how users have rated these products. CallRail is rated 4.0 while RingCentral is rated 4.0.
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Plans and Pricing
Compare pricing of CallRail vs RingCentral with the following detailed pricing plan info. CallRail has not provided information about its pricing. On the other hand, RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of CallRail and RingCentral for better insights.
Awards
CallRail and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.
Payment Type
Below is the comparison of the starting price and payment method of CallRail and RingCentral. Information related to the payment plans of CallRail is unavailable. Whereas, RingCentral provides User/Month payment plans. CallRail provides a free trial whereas, RingCentral does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Free Trial
Monthly
Features
Compare between CallRail and RingCentral based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
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Overall Ratings
Compare how CallRail stacks up against RingCentral in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by CallRail and RingCentral in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while RingCentral has 1 review
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Communication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing CallRail with RingCentral. CallRail offers Email, Phone, Live Support and Tickets to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
CallRail and RingCentral are supported in the following languages.
English
Dutch
English
French
English
Typical Customer
The target customer base of CallRail vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.
SMEs
Enterprises
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these CallRail and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details CallRail and RingCentral and learn how they operate. Explore the company name, its location, and more!
CallRail Inc.
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