Are you struggling to find the perfect Call Tracking Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of CallRail vs. RingCentral all in one place to simplify your decision-making process. CallRail is rated 4.0 while RingCentral is rated 4.0.

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List of All Call Tracking Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of CallRail vs RingCentral with the following detailed pricing plan info. CallRail comes in 4 packages: Call Tracking, Call Tracking + Conversation Intelligence, Call Tracking + Form Tracking, Call Tracking Complete. On the other hand, RingCentral comes in 3 packages: Core, Advanced, Ultra.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 45
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 30
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between CallRail and RingCentral based on their key features and functionalities to pick the right one for your business.

  • Call Analytics
  • Event Triggered Actions
  • Keyword Tracking
  • Geo Routing
  • Call Recording
  • Dynamic Number Insertion
  • Lead Scoring
  • Lead Distribution
  • File Transfer
  • On Demand Recording
  • Conversion Tracking
  • Call Tagging
  • Call Transcription
  • Lead Segmentation
  • Whisper Messages
View All CallRail Features
  • Call Analytics
  • Event Triggered Actions
  • Keyword Tracking
  • Geo Routing
  • Call Recording
  • Dynamic Number Insertion
  • Lead Scoring
  • Lead Distribution
  • File Transfer
  • On Demand Recording
  • Conversion Tracking
  • Call Tagging
  • Call Transcription
  • Lead Segmentation
  • Whisper Messages
View All RingCentral Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of CallRail and RingCentral for better insights.

CallRail Screenshot
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1/4

CallRail Screenshot CallRail Screenshot CallRail Screenshot
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CallRail Screenshot
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1/5

CallRail Screenshot CallRail Screenshot CallRail Screenshot CallRail Screenshot
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Ratings

Compare how CallRail stacks up against RingCentral in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4
Feature
Feature 3.5
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 3.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
80%
View All CallRail Reviews
Overall Rating (out of 5)
Overall Rating 4
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 4
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All RingCentral Reviews

Awards

CallRail and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

CallRail Award
CallRail Award

User Reviews

Based on all the user reviews and ratings received by CallRail and RingCentral in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while RingCentral has 1 review

Pros

With CallRail, it is staggeringly simple to set up powerful tracking numbers that will assist you in seeing precisely where your calls are coming from.

Posted by - nadeem Iqbal mirza

Cons

Now and again, the number of elements and accessible choices can be somewhat overpowering; however, the layout is genuinely intuitive.

Posted by - nadeem Iqbal mirza

View All CallRail Reviews

Pros

Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.

Posted by - Rahul Deewan

Cons

The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.

Posted by - Rahul Deewan

View All RingCentral Reviews

Specifications

Check out the specifications of CallRail and RingCentral. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of CallRail and RingCentral. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these CallRail and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details CallRail and RingCentral and learn how they operate. Explore the company name, its location, and more!

Company Name

CallRail Inc.

Headquarter

Atlanta

Company Name

RingCentral, Inc

Headquarter

Belmont

Website
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FAQs

CallRail and RingCentral cater to which types of businesses?

CallRail is suitable for SMBs & Enterprises, whereas RingCentral is suitable for Startups, SMBs, Mid-Market & Enterprises.

Which integrations are supported by CallRail and RingCentral?

CallRail integrates seamlessly with Google Ads, Google Analytics & Google My Business, while RingCentral offers compatibility with Beetexting, Google Workspace, Microsoft Teams & Salesforce.

Which is the better option between CallRail and RingCentral?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, CallRail has an advantage over RingCentral.

Do CallRail and RingCentral offer a free trial?

Yes, CallRail and RingCentral provide a free trial to its users.

What are the key features of CallRail and RingCentral?

Key features of CallRail include call tracking, dynamic number insertion, call recording, call transcription, keyword tracking, multi touch attribution, while RingCentral offers features, such as automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording.

RingCentral

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