Are you struggling to find the perfect Call Tracking Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of CallRail vs. Twilio all in one place to simplify your decision-making process. CallRail is rated 4.0 while Twilio is rated 5.0.
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All Call Tracking Software Products ›››Plans and Pricing
Compare pricing of CallRail vs Twilio with the following detailed pricing plan info.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of CallRail and Twilio for better insights.
Awards
CallRail and Twilio have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.



Payment Type
Below is the comparison of the starting price and payment method of CallRail and Twilio. Information related to the payment plans of CallRail is unavailable. Whereas, Information related to the payment plans of Twilio is unavailable. CallRail provides a free trial whereas, Twilio does not provide a free trial.
Free Trial
Monthly
Yearly
Transaction
Free Trial
Monthly
Yearly
Features
Compare between CallRail and Twilio based on their key features and functionalities to pick the right one for your business.
Call Routing
Call Recording
Caller ID
IVR / Voice Recognition
Lead Capture
Lead Distribution
Lead Segmentation
File Transfer
On-Demand Recording
Event Triggered Actions
Customer Support
Contact Management
Call Recording
Analytics
Scheduling
Manage Contacts
Call Reporting
Keyword Tracking
Conversion Tracking
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
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Overall Ratings
Compare how CallRail stacks up against Twilio in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by CallRail and Twilio in Call Tracking Software category, we've provided an average user rating for each software below. CallRail has 2 reviews while Twilio has 1 review
My personal review on CallRail.
Pros
With CallRail, it is staggeringly simple to set up powerful following numbers that will assist you with seeing precisely where your calls are coming from.
Cons
Now and again the number of elements and accessible choices can be somewhat overpowering, however, the format is genuinely instinctive.
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Write a reviewVirtual calling simplified.
Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Tracking Software. CallRail is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Twilio is available on Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing CallRail with Twilio. CallRail offers Email, Phone, Live Support and Tickets to its customers, while Twilio provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
phone
live support
tickets
training
phone
live support
tickets
Languages Supported
CallRail and Twilio are supported in the following languages.
English
English
English
Typical Customer
The target customer base of CallRail vs Twilio is mentioned below. Check which software fits your business requirements perfectly.
SMEs
Enterprises
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these CallRail and Twilio work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details CallRail and Twilio and learn how they operate. Explore the company name, its location, and more!
CallRail Inc.
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