As one of the most essential tools in the current market, Call Tracking Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of CallTrackingMetrics and CallScaler. For a better product experience, CallTrackingMetrics offers customer support on Email, Phone, Live Support and Tickets and CallScaler offers customer support on Email, Training and Tickets.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of CallTrackingMetrics vs CallScaler with the following detailed pricing plan info. CallTrackingMetrics comes in 3 packages: Business, Marketing, Contact Center. On the other hand, CallScaler comes in 3 packages: BASIC PLAN, PRO PLAN, AGENCY PLAN.

Business
$ 39

Per Month

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Marketing
$ 99

Per Month

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Contact Center
$ 299

Per Month

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BASIC PLAN
$ 29

Per Month + Usage

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PRO PLAN
$ 49

Per Month + Usage

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AGENCY PLAN
$ 179

Per Month + Usage

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Mobile
$ 20

Per Month

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Premium
$ 30

Per Month

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Advanced
$ 40

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of CallTrackingMetrics and CallScaler for better insights.

Awards

CallTrackingMetrics and CallScaler have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

CallTrackingMetrics Award
CallTrackingMetrics Award
CallTrackingMetrics Award
Payment Type

Below is the comparison of the starting price and payment method of CallTrackingMetrics and CallScaler. You can purchase CallTrackingMetrics with Per Month payment plans. Whereas, CallScaler provides Per Month + Usage payment plans. CallTrackingMetrics provides a free trial whereas, CallScaler does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between CallTrackingMetrics and CallScaler based on their key features and functionalities to pick the right one for your business.

CRM

Call Routing

Call Recording

IVR / Voice Recognition

Campaign Management

Keyword Tracking

Conversion Tracking

Caller Identification

Call Routing

Call Recording

Call Management

Caller ID

Call Monitoring

VoIP

Campaign Management

Analytics

Call Logging

On-Demand Recording

Analytics / ROI Tracking

Call Reporting

Campaign Tracking

Channel Attribution

ROI Tracking

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Performance Management

Survey Management

Call Routing

Call Recording

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Campaign Management

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Call Sharing

On-Demand Recording

Scheduled Recording

Video Call Recording

Data Management

Mobile Access

Auto-Dialing

Multi-Channel Collection

Text Analysis

Reporting/Analytics

Virtual Extensions

Employee Directory

Archiving

Real-time Chat

Queue Management

Multiple Scripts

Phone Key Input

Text to Speech

Voice Mail

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Overall Ratings

Compare how CallTrackingMetrics stacks up against CallScaler in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.1

Ease of use

Out of 5

Value for money Value for money 3.9

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by CallTrackingMetrics and CallScaler in Call Tracking Software category, we've provided an average user rating for each software below. CallTrackingMetrics has received no reviews while CallScaler has not received any reviews. Be the first one to write CallScaler review

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Daniyal

Unleashing Communication Potential: A Comprehensive Review of Vonage

Pros

One standout feature of Vonage is its versatility, catering to businesses of all sizes and industries. Whether a small startup seeking scalable communication solutions or a multinational corporation requiring enterprise-grade infrastructure.

Cons

While Vonage boasts an extensive feature set, occasional technical glitches or service disruptions may occur, necessitating timely support and troubleshooting. Additionally, while Vonage's pricing remains competitive but can get better.

Read all 10 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Tracking Software. CallTrackingMetrics is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms. CallScaler is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing CallTrackingMetrics with CallScaler. CallTrackingMetrics offers Email, Phone, Live Support and Tickets to its customers, while CallScaler provides Email, Training and Tickets.

phone

email

live support

tickets

email

tickets

training

phone

email

live support

tickets

training

Languages Supported

CallTrackingMetrics and CallScaler are supported in the following languages.

English

English

Chinese

English

French

German

Japanese

Korean

Portuguese

Spanish

Typical Customer

The target customer base of CallTrackingMetrics vs CallScaler is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Agencies

Startups

Enterprises

SMBs

Freelancer

Video

To gain a better understanding of how these CallTrackingMetrics and CallScaler work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details CallTrackingMetrics and CallScaler and learn how they operate. Explore the company name, its location, and more!

Company Name :

CallTrackingMetrics

Headquarter :

Severna Park

Company Name :

CallScaler

Company Name :

Vonage

Headquarter :

Holmdel

Website :

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