Identifying the ideal Customer Experience Management Software to suit your specific requirements can be challenging. Clarabridge is headquartered at Reston , while FullStory is headquartered at Atlanta. Choosing software like Clarabridge or FullStory requires thorough contemplation and comparing key factors. The question remains - Clarabridge vs. FullStory - which is the superior option? Check out the in-depth comparison now!
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Clarabridge and FullStory for better insights.
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Awards
Clarabridge and FullStory have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Experience Management Software category.
Payment Type
Below is the comparison of the starting price and payment method of Clarabridge and FullStory. Information related to the payment plans of Clarabridge is unavailable. Whereas, FullStory provides Forever payment plans. Clarabridge provides a free trial whereas, FullStory does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Clarabridge and FullStory based on their key features and functionalities to pick the right one for your business.
Email Marketing / SMS Marketing
Knowledge Management
Survey Management
Feedback Management
Data Import & Export
Data Analysis Tools
Customer Segmentation
Question Branching
Sentiment Analysis
Feedback Collection
Customer Segmentation
Dashboard
Reports
Trend Analysis
Case Management
Customer Support
Email Marketing / SMS Marketing
Project Management
Survey Management
Task Management
Multi Languages
Membership Management
Workflow Management
Collaboration
User Ratings
Based on all the user reviews and ratings received by Clarabridge and FullStory in Customer Experience Management Software category, we've provided an average user rating for each software below. Clarabridge has received no reviews while FullStory has not received any reviews. Be the first one to write FullStory review
No reviews yet. Be the first to review
Write a reviewNo reviews yet. Be the first to review
Write a reviewARPIT MISHRA
Great App, better than other industry softwares.
Pros
The UI of the software and the integrations and automations this software provides with third party applications.
Cons
There is nothing which i dislike. it has been a while since I am using this software and I am satisfied by this software.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Customer Experience Management Software. Clarabridge is available on Web App desktop platforms and IOS, Android mobile platforms. FullStory is available on Web App desktop platforms.
Web App
IOS
Android
Web App
Web App
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Clarabridge vs FullStory with the following detailed pricing plan info. Clarabridge has not provided information about its pricing. On the other hand, FullStory comes in 2 packages: Free, Professional.
Free
USD 0
Forever
Session Replay
Omnisearch
Searchies
Identify API
Custom User Attributes
Rage Clicks
Dead Clicks
Integrations
Fullstory TV
Custom Events
Session Sharing
Professional
USD 849
Per Month/Billed Annually
All Feature in Free
Inspect Mode
Engagement Heatmaps
Domain, Ip, Geography & User Agent Blocking
Error Clicks
Javascript Console
Go Live
Reflection API
Export User CSV
Rage Click Maps
Error Click Maps
Dead Click Maps
Free
USD 0
Per Month
50 Responses Per Month
10 Questions Per Survey
Embedded Survey
3 Active Surveys
Basic
USD 19
Per Month
5000 Responses
Unlimited Questions
Embedded Survey
Custom Logo
Display Logic
Case Management
Essentials
USD 49
Per Month
15,000 Responses
3 Admin Users
Case Management
Edit Survey Responses
24/5 Email & Chat Support
Custom Workflows
Accept Payments
Question & Answer Piping
Survey Redirects
Business
USD 99
Per Month
100,000 Responses
200,000Email Shares
5 Users Included
Webhooks
Unlimited Contacts
Unlimited Widgets
Intercom Integration
Power BI Integration
Survey Catalog
Executive Dashboard
CX BASIC
USD 199
Per Month
NPS, CSAT and CES Surveys
200,000 Email Shares
5 Admin Users
100,000 Responses
Multi Lingual Surveys (Manual)
Facebook Pixel Integration
Google Analytics Integration
1,000 Responses
360 Assessments Basic
USD 59
Per Subject
For upto 100 Subjects
Employee Portal
2 Admin Users
Automated & Manual Reminders
Webhooks
Survey Scheduling
Employee Portal
Employee Friendly Feedback Reports
Download Responses as .CSV & .XLSX
Bell Curve Dashboard
Manager Dashboard
Self, Peer, Manager & Custom Reviews
Customer Support
The quality and timeliness of support are important parameters when comparing Clarabridge with FullStory. Clarabridge offers Email to its customers, while FullStory provides Email.
phone
live support
tickets
training
Languages Supported
Clarabridge and FullStory are supported in the following languages.
English
English
English
French
German
Italian
Typical Customer
The target customer base of Clarabridge vs FullStory is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Clarabridge and FullStory work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
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