As one of the most essential tools in the current market, Customer Experience Management Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Clarabridge and FullStory. For a better product experience, Clarabridge offers customer support on Email and FullStory offers customer support on Email.

Plans and Pricing

Compare pricing of Clarabridge vs FullStory with the following detailed pricing plan info. Clarabridge has not provided information about its pricing. On the other hand, FullStory comes in 2 packages: Free, Professional.

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Free
$ 0

Forever

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Professional
$ 849

Per Month/Billed Annually

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Free
$ 0

Per Month

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Basic
$ 19

Per Month

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Essentials
$ 49

Per Month

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Business
$ 99

Per Month

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CX BASIC
$ 199

Per Month

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360 Assessments Basic
$ 59

Per Subject

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Clarabridge and FullStory for better insights.

Awards

Clarabridge and FullStory have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Experience Management Software category.

Clarabridge Award
Clarabridge Award
Clarabridge Award
Payment Type

Below is the comparison of the starting price and payment method of Clarabridge and FullStory. Information related to the payment plans of Clarabridge is unavailable. Whereas, FullStory provides Forever payment plans. Clarabridge provides a free trial whereas, FullStory does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between Clarabridge and FullStory based on their key features and functionalities to pick the right one for your business.

Email Marketing / SMS Marketing

Knowledge Management

Survey Management

Feedback Management

Data Import & Export

Data Analysis Tools

Customer Segmentation

Question Branching

Sentiment Analysis

Feedback Collection

Dashboard

Analytics

Project Management

Mobile Survey

Offline Response Collection

Action Management

Multi-Channel Collection

Text Analysis

Trend Analysis

Read More

Customer Segmentation

Dashboard

Reports

Trend Analysis

Case Management

Customer Support

Email Marketing / SMS Marketing

Survey Management

Task Management

Multi Languages

Membership Management

Workflow Management

Collaboration

360 Degree Feedback

Feedback Management

Surveys & Feedback

Dashboard

Scheduling

Ticket Management

Multi Channel Management

Data Import & Export

Data Analysis Tools

Question Branching

Feedback Collection

Data Analysis

Customer Engagement

Multi-User Collaboration

Mobile Access

Email Marketing

Tablet Surveys

Web Surveys

Kiosk Survey

Mobile Survey

Custom Survey URLs

Skip Logic

Template Library

Drag & Drop

Social Sharing

Embeddable Survey

NPS Trends

Supports Audio / Images / Video

Trend Analysis

Test / Quiz Creation

Library

One Account

Multiple Devices

Offline

For Mobile

For Websites

User Journeys

Multi-Language

Surveys

Customer Journey Mapping

Live Results Tracking

Online Polling

Heatmaps

User Research

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Overall Ratings

Compare how Clarabridge stacks up against FullStory in terms of ratings and user experience. Select the Customer Experience Management software that perfectly aligns with your business requirements.

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Clarabridge and FullStory in Customer Experience Management Software category, we've provided an average user rating for each software below. Clarabridge has received no reviews while FullStory has not received any reviews. Be the first one to write FullStory review

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Kishore Kart

Could be more value for money

Pros

Easy to use and customer centric. Team collaboration and ux design appealing.

Cons

Making the surveys more interactive and not making my users feel like they are filling a survey. Gamification of surveys perhaps.

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Customer Experience Management Software. Clarabridge is available on Web App desktop platforms and IOS, Android mobile platforms. FullStory is available on Web App desktop platforms.

Web App

IOS

Android

Web App

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Clarabridge with FullStory. Clarabridge offers Email to its customers, while FullStory provides Email.

email

email

phone

email

live support

tickets

training

Languages Supported

Clarabridge and FullStory are supported in the following languages.

English

English

English

French

German

Italian

Typical Customer

The target customer base of Clarabridge vs FullStory is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Video

To gain a better understanding of how these Clarabridge and FullStory work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Clarabridge and FullStory and learn how they operate. Explore the company name, its location, and more!

Company Name :

Clarabridge

Headquarter :

Reston

Website :

Visit Website

Company Name :

FullStory

Headquarter :

Atlanta

Website :

Visit Website

Company Name :

Sparrow Apps Inc.

Headquarter :

California

Website :

Visit Website

Alternatives