Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of ClickDesk vs. Freshchat all in one place to simplify your decision-making process. ClickDesk is rated 5.0 while Freshchat is rated 5.0.
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List of All Live Chat Software
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Plans and Pricing
Compare pricing of ClickDesk vs Freshchat with the following detailed pricing plan info. ClickDesk comes in 4 packages: FREE, LITE, PRO, ENTERPRISE. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between ClickDesk and Freshchat based on their key features and functionalities to pick the right one for your business.
- Mobile App
- Visitor Tracking
- File Sharing
- Proactive Chat
- Shortcut Messages
- Offline Form
- Call Me Option
- File Transfer
- Offline Messaging
- Geo Location Tracking
- Help Desk Integration
- Live Chat
- Multi Language Support
- Canned Responses
- Social Media Integration
- Mobile App
- Visitor Tracking
- File Sharing
- Proactive Chat
- Shortcut Messages
- Offline Form
- Call Me Option
- File Transfer
- Offline Messaging
- Geo Location Tracking
- Help Desk Integration
- Live Chat
- Multi Language Support
- Canned Responses
- Social Media Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of ClickDesk and Freshchat for better insights.
Awards
ClickDesk and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by ClickDesk and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. ClickDesk has 1 review while Freshchat has 2 reviews
No reviews yet. Be the first to review
Write a ReviewPros
The most impressive aspect of Freshchat is its AI-powered chatbots, which provide instant, efficient customer service around the clock. These bots, combined with real-time messaging, offer personalized customer interactions at scale.
Posted by - Ebrahim Hossain
Pros
Easy to use, take a tour feature
Posted by - Shubham
Cons
While Freshchat offers a broad array of features, its user interface can sometimes feel cluttered, making navigation and finding specific functionalities challenging for new users.
Posted by - Ebrahim Hossain
Cons
The agent cannot close the chat.
Posted by - Shubham
Specifications
Check out the specifications of ClickDesk and Freshchat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these ClickDesk and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details ClickDesk and Freshchat and learn how they operate. Explore the company name, its location, and more!
ClickDesk Corp.
Freshworks
Chennai
Alternatives
FAQs
Do ClickDesk and Freshchat offer a free trial?
ClickDesk provides a free trial, while Freshchat doesn’t offer free trial.
For what other purposes can ClickDesk and Freshchat be used?
Apart from being a Live Chat software, ClickDesk can be used as a help desk software, live chat software, complaint management system and video chat software, while Freshchat can be utilized as a customer engagement software, whatsapp marketing software and chatbot software.
Which is the better option between ClickDesk and Freshchat?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshchat has an advantage over ClickDesk.
What level of customer support can I expect from ClickDesk and Freshchat?
ClickDesk provides customer support over various channels including phone, email, live support and tickets, and Freshchat provides customer support over phone, email, live support and more.
What are the key features of ClickDesk and Freshchat?
Key features of ClickDesk include live chat, voice chat, video chat, proactive chat, chat routing, chat transfer, while Freshchat offers features, such as real time chat, chatbot integration, multilingual support, customizable chat widgets.
ClickDesk
