As one of the most essential tools in the current market, IT Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Crisp and Intercom. For a better product experience, Crisp offers customer support on Email and Intercom offers customer support on Email and Live Support.

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Plans and Pricing

Compare pricing of Crisp vs Intercom with the following detailed pricing plan info. Crisp comes in 3 packages: Basic, Pro, Unlimited. On the other hand, Intercom has not provided information about its pricing.

Basic
$ 0

Forever

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Pro
$ 25

Per Month

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Unlimited
$ 95

Per Month

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Crisp and Intercom for better insights.

(Not Provided by Vendor)
Crisp Screenshot
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1/4

Crisp Screenshot Crisp Screenshot Crisp Screenshot
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Awards

Crisp and Intercom have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the IT Software category.

Crisp Award
Crisp Award
Crisp Award

Payment Type

Below is the comparison of the starting price and payment method of Crisp and Intercom. You can purchase Crisp with Forever payment plans. Whereas, Information related to the payment plans of Intercom is unavailable. Crisp provides a free trial whereas, Intercom does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between Crisp and Intercom based on their key features and functionalities to pick the right one for your business.

Email Integration

Knowledge Management

Customer DataBase

Live chat system

Document Storage

Surveys & Feedback

Knowledge Base

Automated Routing

Inbox Queue Management

Multiple Brands Products

Ticket Management

Help Desk Management

Macros

Multi Channel Management

Network Monitoring

Dashboard

Email integration

Social Media Integration

Self Service Portal

Customizable branding

Live Chat

Customer Experience Management

Real Time Chat

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Email Integration

Marketing Automation

Content Management System

Lead Management

Contact Management

Channel Management

Live chat system

Affiliate Management

Analytics

Channel Analytics

Search Marketing

Landing Pages

Analytics / ROI Tracking

Campaign Segmentation

Reporting

Dashboard

Notifications

Email Marketing

Performance Analysis

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CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

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Overall Ratings

Compare how Crisp stacks up against Intercom in terms of ratings and user experience. Select the IT software that perfectly aligns with your business requirements.

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Crisp and Intercom in IT Software category, we've provided an average user rating for each software below. Crisp has received no reviews while Intercom has 6 reviews

No reviews yet. Be the first to review

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No reviews yet. Be the first to review

Write a review
Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

Read all 45 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying IT Software. Crisp is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Intercom is available on Windows desktop platforms and Android, IOS mobile platforms.

Windows

MacOs

IOS

Android

Windows

IOS

Android

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Crisp with Intercom. Crisp offers Email to its customers, while Intercom provides Email and Live Support.

email

email

live support

phone

email

live support

tickets

training

Languages Supported

Crisp and Intercom are supported in the following languages.

Chinese

Dutch

English

Finnish

French

German

Portuguese

Russian

Spanish

English

French

German

Japanese

Portuguese

Spanish

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of Crisp vs Intercom is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Agencies

Startups

Enterprises

SMEs

Freelancer

Startups

Video

To gain a better understanding of how these Crisp and Intercom work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Crisp and Intercom and learn how they operate. Explore the company name, its location, and more!

Company Name :

Crisp

Website :

Visit Website

Company Name :

Intercom

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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