Choosing the right IT Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Crisp and Rocket.Chat. The critical question remains: Crisp versus Rocket.Chat - which is better? Crisp offers robust features such as knowledge management, multiple brands products and user profiles while Rocket.Chat has features like document storage.

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Plans and Pricing

Compare pricing of Crisp vs Rocket.Chat with the following detailed pricing plan info. Crisp comes in 3 packages: Basic, Pro, Unlimited. On the other hand, Rocket.Chat has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Forever
  • Free Plan
  • Free Trial
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Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
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Features

Compare between Crisp and Rocket.Chat based on their key features and functionalities to pick the right one for your business.

  • Knowledge Management
  • Multiple Brands Products
  • User Profiles
  • Customizable Notifications
  • Chatbot Integration
  • Real Time Chat
  • Knowledge Base
  • Email Integration
  • Automated Routing
  • Analytics And Reporting
  • Customizable Chat Widget
  • Message History
  • Team Collaboration
  • Document Storage
  • Third Party Integrations
View All Crisp Features
  • Knowledge Management
  • Multiple Brands Products
  • User Profiles
  • Customizable Notifications
  • Chatbot Integration
  • Real Time Chat
  • Knowledge Base
  • Email Integration
  • Automated Routing
  • Analytics And Reporting
  • Customizable Chat Widget
  • Message History
  • Team Collaboration
  • Document Storage
  • Third Party Integrations
View All Rocket.Chat Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Crisp and Rocket.Chat for better insights.

(Not Provided by Vendor)
Crisp Screenshot
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1/4

Crisp Screenshot Crisp Screenshot Crisp Screenshot
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Ratings

Compare how Crisp stacks up against Rocket.Chat in terms of ratings and user experience. Select the IT software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 4
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
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No reviews yet. Be the first to review

Awards

Crisp and Rocket.Chat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the IT Software category.

Crisp Award
Crisp Award

User Reviews

Based on all the user reviews and ratings received by Crisp and Rocket.Chat in IT Software category, we've provided an average user rating for each software below. Crisp has 1 review while Rocket.Chat has not received any reviews. Be the first one to write Rocket.Chat review

Pros

Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for the prompt and efficient resolution of any issues.

Posted by - Oleksandr Torlo

Cons

Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for the prompt and efficient resolution of any issues.

Posted by - Oleksandr Torlo

View All Crisp Reviews

No reviews yet. Be the first to review

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Specifications

Check out the specifications of Crisp and Rocket.Chat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Crisp and Rocket.Chat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these Crisp and Rocket.Chat work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Crisp and Rocket.Chat and learn how they operate. Explore the company name, its location, and more!

Company Name

Crisp

Company Name

Rocket.Chat

Headquarter

Porto Alegre

FAQs

For what other purposes can Crisp and Rocket.Chat be used?

Apart from being a IT software, Crisp can be used as a channel management software, live chat software, customer success software and customer service software, while Rocket.Chat can be utilized as a cloud telephony software and team communication software.

Crisp and Rocket.Chat cater to which types of businesses?

Crisp is suitable for Freelancer, Startups, SMBs & Mid-Market, whereas Rocket.Chat is suitable for Startups, SMBs, Mid-Market & Enterprises.

What are the key features of Crisp and Rocket.Chat?

Key features of Crisp include real time chat, multi channel inbox, automated responses, knowledge base, visitor tracking, customizable chat widget, while Rocket.Chat offers features, such as real time messaging, video conferencing, audio calls, screen sharing.

Do Crisp and Rocket.Chat offer a free trial?

Yes, Crisp and Rocket.Chat provide a free trial to its users.

What level of customer support can I expect from Crisp and Rocket.Chat?

Crisp provides customer support over various channels including email, and Rocket.Chat provides customer support over phone, email, tickets and more.

Crisp

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